www.warrenevans.com Avaliações 9.387

O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This was the best shopping experience I have had in a long time. Layout of the show room was wonderful, and the customer service from Dawid was top class. I would highly recommend this company, no... Ver mais

Avaliado com 5 de um total de 5 estrelas

The showroom is set up like a beautiful home and contributes to the fabulous and unique buying experience at Warren Evens in Wandsworth. It helps you make the right choice of bed/matress. Dawid was v... Ver mais

Avaliado com 5 de um total de 5 estrelas

David was excellent.Really informative and helpful sensitive guidance throughout. We didn’t feel rushed and there was no sense of hard sell. Not the case with some retailers!

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A few weeks a go I had the very unenviable task of buying a new mattress and as soon as I started looking I realised many places either don’t have a show room or don’t have the one I want on... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Móveis para Quartos
  2. Loja de Móveis

Escrito pela empresa

Handmade wooden beds and natural mattresses from Warren Evans, London. High quality wooden beds and orthopaedic mattresses delivered in days.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

9 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 5 de um total de 5 estrelas

Wonderful staff

Wonderful staff, polite and very helpful Easy to park and excellent beds.

22 de outubro de 2024
Avaliação não solicitada
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Resposta da www.warrenevans.com

Thanks for taking the time to leave a review, Hannah!

We’re glad to read you found your experience shopping with us helpful and enjoyable.

Thanks for the trust.

Avaliado com 5 de um total de 5 estrelas

Rochelle is the perfect employee

Rochelle was great proactive, professional and very knowledgeable. She worked with me on the phone and then met us in person. Awaiting our bed but so far the experience has been lovely.

29 de outubro de 2024
Avaliação não solicitada
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Resposta da www.warrenevans.com

Thanks for the kind words, Ann!

Rochelle and the rest of the team are glad to read you had a positive experience shopping with us and enjoyed your visit.

We’re sure you’re going to love your new Warren Evans bed too.

Avaliado com 5 de um total de 5 estrelas

A customer-focussed company

This company is everything I could have hoped for in a mattress supplier. Staff are knowledgeable and dedicated, the demonstrations are well done and, above all, the mattresses are well made and comfortable. I would say they are particularly well suited to those suffering from overheating who have not taken to some of these modern hybrid/foam mattresses.
It so happens that I initially picked the wrong mattress and so had reason to use Warren Evans' "no cost, no quibble" exchange/refund policy. It worked very well. After inviting me back for a second demonstration to choose a more suitable mattress, they then handled the actual exchange of mattresses efficiently and faultlessly. Clearly this company is good for its word.
I rarely write reviews but this time I felt a need to "shout from the rooftops" at how great my experience of Warren Evans has been. Recommended without equivocation.

30 de outubro de 2024
Avaliação não solicitada
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Resposta da www.warrenevans.com

Thanks for the kind words, Ian!

We're so glad you're loving your new Warren Evans mattress. We created our 10 week trial with customers like you in mind, so you can ensure you find the right mattress for your needs.

We work hard every day to provide the best quality products and a detail-oriented customer experience. It's a pleasure to see it doesn't to unnoticed.

Avaliado com 5 de um total de 5 estrelas

Perfection start to finish

Warren Evan’s is a complete gem, a family run local business with outstanding products, sales and a fantastic experience all round. It’s so rare to find products that are made in the UK, backed up with guarantees which reflect the quality of the work and a customer experience which really communicates the passion and values shared by those who work there. My family has just ordered its 5th WE bed, the oldest one is around 36 years old and in genuinely perfect condition. The quality of the products are without fault in either material not craftsmanship, and whilst initially dreading the process of going bed shopping the team at WE were extremely personable and knowledgable and made the experience both effortless and enjoyable. The prompt after sales care to go over specifics regarding delivery was also a breeze and yet another home run in a start to finish flawless experience. I couldn’t recommend WE highly enough!

28 de outubro de 2024
Avaliação não solicitada
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Resposta da www.warrenevans.com

Thanks for sharing your experience shopping with us, Tristan!

It's always a pleasure to read from returning customer — it truly means a lot to us. We're so glad you enjoyed our customer service and found it smooth. But especially, we're so pleased to read you love our all-natural products.

Thanks for the trust throughout the years.

Avaliado com 5 de um total de 5 estrelas

Thank goodness Warren Evsns is back and close by

I have always found Warren Evans’s to be a great company, helpful and with really good product. The new showroom may be hard to locate thanks to their “interesting” signage on Camden Street but its well worth it! Just find the way to the railway arches!

23 de outubro de 2024
Avaliação não solicitada
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Resposta da www.warrenevans.com

Thanks for the kind words, Raquel!

We’re glad you found your way to our Camden showroom and enjoyed your visit.

We’re sure you’re going to love your new Warren Evans products.

Avaliado com 5 de um total de 5 estrelas

Superb beds and service.

I’ve now bought three bed frames from Warren Evans and they really do make wonderfully stylish, solid and comfortable beds. Their customer service is excellent - friendly, helpful and speedy - from pre-sales to any post sales queries you may have. I had one and they really did stand by their 10 week returns policy, going out of their way to resolve the problem and make sure I had a bed that was perfect for me. I’m writing this review from that bed and I couldn’t be happier with either Warren Evans or the bed.

25 de outubro de 2024
Avaliação não solicitada
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Resposta da www.warrenevans.com

Thanks for the kind words, Fiona!

We’re so glad you had a positive experience shopping with us. Our 10 week trial was designed to ensure our customers find the right fit for their sleep needs.

It’s a pleasure to read from returning Warren Evans customers – it means a lot to us.

Avaliado com 5 de um total de 5 estrelas

I have yet to receive my mattress but…

I have yet to receive my mattress but if their customer service is anything to go by I am going to be extremely happy with it. Dawid was very helpful and knowledgeable and helped me through the ordering process. Looking forward to receiving my new mattress.

25 de outubro de 2024
Avaliação não solicitada
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Resposta da www.warrenevans.com

Thanks for taking the time to leave a review, Dawn!

Dawid and the rest of the team are so glad to read you had a positive experience shopping with us.

We’re sure you’re going to love your new Warren Evans organic mattress too.

Avaliado com 5 de um total de 5 estrelas

Dealing with this company is a…

Dealing with this company is a pleasure! The staff are professional, knowledgeable and charming especially Gul who guided us through the process from start to finish!

22 de outubro de 2024
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Resposta da www.warrenevans.com

Thanks for the kind words, Adam!

Gul and the rest of the team are pleased to read you had a positive experience shopping with us.

We’re sure you’re going to love your new Warren Evans items too.

Avaliado com 5 de um total de 5 estrelas

Ordered a mattress

Ordered a mattress - the whole process was seamless and even received a follow up call to check the order was correct. New mattress due to be delivered next week looking forward to receiving it.

21 de outubro de 2024
Avaliação não solicitada
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Resposta da www.warrenevans.com

Thanks for sharing your experience shopping with us, Lorraine! We’re glad you found it smooth and seamless.

We’re sure you’re going to love your new Warren Evans organic mattress too.

Thanks for the trust.

Avaliado com 5 de um total de 5 estrelas

Superb callback today to confirm…

Superb callback today to confirm details- so great dealing with a reputable company after being let down by a different supplier 👍

20 de outubro de 2024
Avaliação não solicitada
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Resposta da www.warrenevans.com

Thanks for sharing your experience shopping with us, Steve! We’re glad it went smoothly.

We’re sure you’re going to love your new Warren Evans products.

Avaliado com 5 de um total de 5 estrelas

Great level of service in the showroom…

Great level of service in the showroom helped us choose the ideal frame and mattress.

18 de outubro de 2024
Avaliação não solicitada
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Resposta da www.warrenevans.com

Thanks for sharing your experience visiting our showroom, Gary!

We’re glad you enjoyed it and we could help you with your sleep needs during your visit.

Thanks for the trust.

Avaliado com 5 de um total de 5 estrelas

Brilliant reassuring service

I needed to urgently buy a high quality natural mattress (at a reasonable price) for my daughter. Warren Evans team were very helpful, guided me on possible options and then assisted me in sorting payment. Quick and very reassuring to deal with. Definitely recommend them if you are looking for a high quality matresses with no chemicals.

17 de outubro de 2024
Avaliação não solicitada
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Resposta da www.warrenevans.com

Thanks for taking the time to leave a review, Carrie!

We’re so glad we could help you with your purchase and you’re happy with the service.

We’re sure you’re going to love your new Warren Evans mattress.

Avaliado com 5 de um total de 5 estrelas

Perfect experience from start to finish

Everything about our experience with Warren Evan’s has been brilliant. I called and was given such helpful information to help me choose the best product, then the buying and delivering booking process was quick and easy. Delivery timelines were much quicker than I expected. As for the mattress itself, it’s always a risk buying online (we live too far away to try) but it’s wonderful, perfectly comfortable… and to know we are sleeping on natural wool, such a pleasure, I only wish the smell stayed for longer! Highly recommend - and once the children progress to single mattresses we will be purchasing them here too.

22 de setembro de 2024
Avaliação não solicitada
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Resposta da www.warrenevans.com

Thanks for sharing your experience shopping with us, Elizabeth!

It's such a pleasure to read everything went smoothly and you enjoyed and are happy with every step, from consultation and purchasing to delivery.

It's even a greater pleasure that you're loving your new all-natural Warren Evans mattress. We're sure you'll be having many good night's sleeps.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service from start to finish. Knowledgeable staff who go the extra mile to help you select and place your order. Would not hesitate to recommend.

14 de outubro de 2024
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Resposta da www.warrenevans.com

Thanks for the kind words, Shareena!

We're so glad to read you had a positive experience shopping with us and are happy with the service.

We work hard to provide the best quality products and a detail-oriented customer service — it's a pleasure to see it shows.

Avaliado com 5 de um total de 5 estrelas

I was looking forward to visiting the…

I was looking forward to visiting the showroom and choosing a new bed and the experience didn’t disappoint. The layout and space was attractive and made comparisons straightforward. Jade was friendly and knowledgeable and we made up our minds relatively easily. A positive experience for sure!

12 de outubro de 2024
Avaliação não solicitada
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Resposta da www.warrenevans.com

Thanks for the kind words, Alison!

Jade and the rest of the team are glad you had a positive experience shopping with us. We work hard to provide the best quality products and a detail-oriented customer service – it’s a pleasure to see it shows.

We’re sure you’re going to be loving your new Warren Evans bed for many years to come.

Avaliado com 5 de um total de 5 estrelas

Best Decision I Made All Year

Customer service is brilliant, no questions return policy is totally true - I bought the organic 2000 then decided to change to Organic 6000 Hybrid and it was quick and painless. The organic 2000 is great but I decided to go for the extra comfort of the Organic 6000 Hybrid and so glad I did. It does everything my Serta Perfect Sleeper did in terms of support etc but without all the nasty fire retardant chemicals and foams. Best decision I made all year.

5 de outubro de 2024
Avaliação não solicitada
logotipo da www.warrenevans.com

Resposta da www.warrenevans.com

Thanks for the kind words, Peter!

We’re so glad to read we could help you find the right mattress for you. Our 10 week free trial was created with situations like yours in mind, so we could assure our customers had the best products to match their sleep needs.

We’re sure you’re going to be loving your new Warren Evans Organic 6000 mattress for many great quality sleeps.

Avaliado com 5 de um total de 5 estrelas

Really amazing service

Really amazing service, practically from Dawid. I particularly liked the video appointment concept, whereby I could view the beds I was interested in, without having to travel to the showroom. Samples were sent out speedily, and follow up was super efficient without being too pushy! I am still waiting for the bed to arrive (delivery of which was actually speedier than I thought!), but this far, the whole experience has been great!

3 de outubro de 2024
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Resposta da www.warrenevans.com

Thanks for sharing your experience shopping with us, Anu!

Dawid and the rest of the team are delighted to read you found it helpful and smooth. Our customers’ sleep is really important to us.

We’re sure you’re going to love your new Warren Evans bed for many years to come.

Avaliado com 5 de um total de 5 estrelas

Quality, comfort and natural materials

I wanted a quality mattress with no nasty chemicals in it. I wanted a comfortable cool mattress at a reasonable price. Well that is exactly what I got. The customer service was excellent at advising me on which mattress to go for. When I buy another mattress I will definitely buy from Warren Evans. Thank you

2 de agosto de 2024
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Resposta da www.warrenevans.com

Thanks for the kind words!

We’re glad you found what you needed here at Warren Evans. We work hard to provide the best quality products and a detail-oriented customer service – we’re proud it shows.

We’d love to help you with your bed and mattress needs next time.

Avaliado com 5 de um total de 5 estrelas

1st class staff! Dawid esp

Dawid Took the time to explain to me all the different variables of beds and mattresses and worked out best option for my son. Ordering process was very easy. Delivery was quick and Mohammed and Mustafa put together the bed quickly and were cheery chaps!

17 de setembro de 2024
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Resposta da www.warrenevans.com

Thanks for taking the time to leave your feedback, Ruth!

Dawid and the rest of the team are glad you had a positive experience shopping with us, from purchase to delivery.

We’re sure you’re going to love your new Warren Evans products for many years to come.

Avaliado com 5 de um total de 5 estrelas

Excellent products, even better customer service!

We bought two mattresses from Warren Evans several years ago and they’ve been fantastic. Got back in touch and spoke with Dawid, who has been SO helpful in helping me choose another mattress for our daughter. Excellent customer service and great, quality products!

26 de setembro de 2024
Avaliação não solicitada
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Resposta da www.warrenevans.com

Thanks for the kind words, Lau! It’s always a pleasure to read from returning customers.

Dawid and the rest of the team are so glad you had a positive experience shopping with us. We work hard to provide the best quality products and a detail-oriented customer service – we’re happy it shows.

Here’s to many good night’s sleeps!

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