Wash Me UK Avaliações 

The service is expensive but that aside the start up is complicated , many pple stare at them perplexed on how to use...! When you try to get help after paying bse it has not started you will find you are stuck in the rain trying to get through unsuccessfully on their help line which is fully non human ! Much to the amusement of passers by! Service whilst you are using in precarious places needs to be better !

Half a load but needed it quick. Paid £7 for half an hour on hot. When it finished it was still damp & the drier was cold inside. Had to put it on for another 15 mins, still had to put it on radiators to finish it off. I drove to 3 different locations before I found one working. Tried to contact customer service & a massive flashing red page told me I was blocked. Terrible service

Truly dreadful company, I have given these tumble dryers benefit or the doubt too many times! It's really pot luck if they're going to be working or not. Either the screen is frozen, or payment can't be accepted because of no Internet 🙃especially infuriating when you've already unloaded your wet clothes into the machine 🙄. Only use because it's close to my house but after tonight's fiasco this will be my last attempt. £10.50 for 45 minutes drying is scandalous anyway.

Previously Revolution laundry. Great idea, but website misleading and customer service unhelpful regarding parking at Basingstoke site and possible fines -WATCH OUT. Quite literally rinsing customers.

God awful machine tonight in Exeter. Machine broke twice and rebooted after taking payment. £40 later and have 2 loads of laundry all still damp. Trying to request a refund. You have an issue at 2SKA location and id like a full refund for my visit please including the failed transactions. I have photos i submitted after the first reboot.

Refund request!
You pay before knowing if machine works, when it doesn’t, refund process is difficult. Machines lock during cycle but do not stay locked, so ensure you get back at the right time. Dryers however do not lock, so good luck on drying anything you don’t want to loose, I was prepared for the expense but not great when you have paid and they don’t work. You will not get through to customer services. Refund is an online form and a bit of a palava, I don’t even know if it will be successful. Will not be using again.

Machines are poorly maintained and regularly break down.
People use them to wash horse/dog blankets meaning that your washing often ends up covered in hairs and smelling like a stable even though it’s significantly more expensive than a normal launderette 🫩

The online “help” facility is useless. I’ve emailed 5 or 6 times and only once received a reply, which was when the machine broke down & my clothes were stuck inside.
Messaged them 2 days ago to advise the tumble dryer was not getting hot and I spent over £20 trying in vain to get my clothes dry - they haven’t even bothered to reply.
Will not be using again.

Highly unreliable. Never in working order. Tried multiple places ang no help available

the machines just don't wash properly . i have used them about 8 times now and there a complete waste of money and time . if you wash and dry your clothes and have the fabric softener and pre wash it costs around £25 for one wash .if you use them 4 times you can prettymuch buy a washing machine for that. better off just going to a launderette . it costs about £10 and thats for a large machine and dryer . moor importantly your clothes will come out clean

Wash did not include opt out of companies cleaning solution I had a allergic reaction to product. Took payment for dryer but did not operate, help line did not respond to call back and website would not refund payment.

Our washing machine and tumble dryer both broke within a week of each other, so this was a life saver to get the kids clothes washed. The downside for me is that Goole Play store is saying the app is no longer available in the UK and so there is no longer any way to see if the washer or dryers are free before setting out. When will this become available again in the UK? Also, the internet connection kept dropping when trying to pay.

Two 20 min dry cycles for £3.50 a cycle to dry 20kg of washing washed at home. Completely dry and excellent machines located at BP sandringham melton rd Leicester. Wouldn’t try the washers there just happy to use the drying facility. First time using wash.me and I’ll deffo be back again soon! Really happy and pleased with how convenient it was.

Used to be good but they have clearly turned the heat setting on the driers down. I just paid £15 to dry and laid of towels. A laundrette would be cheaper. I've bee using them for over a year, but after today im done. Rip off

This is an absolute disgrace were here in centra in buttavent co cork d dryers are still broken they only work for a few minutes and yhen error comes up on d screen why srent these being fixed i wouldnt recommend ye

Tried using wash me in Stroud, machines malfunctioning and out of order.
Looks like wash me have washed their hands of customer care.
Hopeless

Amazing service. Very convenient and easy to use. However, I used my own softener, and my own laundry egg just to make sure, everything smells fresh (after the horrible reviews). Everything is freshly washed and completely dry within 1 hour for £14.50. Happy costumer.

I used the machines at Johnston, I washed a king-sized duvet, which came out great, put in tumble dryer on to find it wasn't working!! No prior warning on machine so stuck with a wet duvet !@

Absolute joke of a company. Machine decided to stop working during a wash and was told by customer services id have to wait 48 hours to get my stuff out as thats how long it would take for an engineer to come out, by which time my washing will be ruined as its wet and left unattended for 48 hours. They are absolutely not interested in finding any solutions and was told nothing can be done and they accept no responsibility if my washing is ruined. Absolutely useless.

Used the Wash Me machines twice now. Brilliant results both times. Not used the dryers as the washers spin so well the items are virtually dry and can be finished off on the line at home.
Excellent value for money. Will continue to use this facility.

Used the machines in Perth to clean a standard load. First day, 20kg drum was stuck "draining", so used 9kg drum. Paid for wash, started machine, then the whole unit powered down completely. 10 minutes later, it rebooted to its default state, voiding my wash. Couldn't even pay for a new wash because it was stuck "reconnecting" at the payment point.

Went back the next day and the jammed 20kg machine was free, I assumed it was fixed - since the errors had been flagged and others were using it. I did a load with the 20kg machine and it was still having drainage problems! First the door jammed despite the cycle being over and when it finally did open, the clothes were soaked and soapy.

The advantage of these machines is the 24hr nature, justifying the higher cost. But if they don't work, why bother?