I do like this site, selection of games are great. However having to wait anything upto 72 hours or more for a withdrawl in this day and age can put you off depositing. Hope this can be sorted, as li... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Great customer service, I would like to mention Alice who was VERY HELPFUL AND QUICK at replying to my query, I was new to the site and had a couple of problems with my withdrawal but she was so fri... Ver mais
A empresa respondeu
Joined, must admit didn’t find it easy to figure out the site, deposited £30. Thought id purchased bingo etc but couldn’t work out where. Tried to withdraw monies left but not obvious how to. Spoke t... Ver mais
A empresa respondeu
Having read the reviews on here I was concerned after winning 1600 I verified my account and received my winnings in less than 24hours the chat team put me as ease , lovely team . I tried my luck agai... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Wink Bingo is one of the pioneers of Online bingo in the UK, on the past 7 years, Wink Bingo gave away millions of pounds in prizes.
Informações de contato
Estados Unidos
- www.winkbingo.com
3,9
Muito Bom
697 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 84% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful live chat support from…
Very helpful live chat support from Daria, resolved my issue straight away without any issues
2 de abril de 2026
Avaliação não solicitada
Resposta da Wink Bingo
Hi Megan,
It’s great to see your review about our agent. They put real energy into making sure each conversation is clear and helpful, and it’s wonderful that this was reflected in your experience.
We’ll be sharing your feedback with them directly. It’s motivating for our team to know that their work had such a strong impact.
Recognition like this doesn’t go unnoticed - it shows that the time they give to each customer truly matters.
Thank you for highlighting this. We’re glad your interaction was such a good one.
Kind regards,
Wink Bingo Team
Managed to easily resolve my issue
Managed to easily resolve my issue,with the on line chat. Juiian was very helpful.
28 de março de 2026
Avaliação não solicitada
Resposta da Wink Bingo
Hello
Thank you for recognizing the help you received from our agent. Their focus is always on making sure customers feel supported, and your comments show that effort came through.
We’ll make sure your review reaches them. Feedback like this is a boost for the whole team and confirms we’re delivering the right level of care.
It’s important to us that you left with a good impression, and your review helps highlight the value of that.
We appreciate your words and are happy your experience was so positive.
Kind regards,
Wink Bingo Team
5 ☆☆☆☆☆
Very helpfull and quick too. Professional and understanding!
25 de março de 2026
Avaliação não solicitada
Resposta da Wink Bingo
Hi Claire,
It’s great to see your review about our agent. They put real energy into making sure each conversation is clear and helpful, and it’s wonderful that this was reflected in your experience.
We’ll be sharing your feedback with them directly. It’s motivating for our team to know that their work had such a strong impact.
Recognition like this doesn’t go unnoticed - it shows that the time they give to each customer truly matters.
Thank you for highlighting this. We’re glad your interaction was such a good one.
Kind regards,
Wink Bingo Team
Excellent customer service from Alina…
Excellent customer service from Alina p. Extremely helpful,polite and kind 5 stars from me.
24 de março de 2026
Avaliação não solicitada
Resposta da Wink Bingo
Hi Kelly,
We’re delighted to hear that our agent gave you the support you needed. It’s always rewarding when a customer takes the time to share such positive feedback.
Your comments will be passed directly to them. Recognition like this makes a real difference and reminds us how important each interaction can be.
Thank you once again for your review. We’re very glad to hear your experience was such a good one.
Kind regards,
Wink Bingo Team
Alexsandra b was very polite and helpful
23 de março de 2026
Avaliação não solicitada
Resposta da Wink Bingo
Hi Katie,
Your review made us very proud. It’s wonderful to hear that our agent’s help gave you such a positive impression.
Feedback like this encourages them personally and also reminds the rest of the team why their work is so important.
It shows that taking time with each customer really does matter.
Thank you again for your thoughtful words. We’re pleased your experience was a good one.
Kind regards,
Wink Bingo Team
Resposta da Wink Bingo
Hi Konrad
We’re delighted to hear that our agent gave you the support you needed. It’s always rewarding when a customer takes the time to share such positive feedback.
Your comments will be passed directly to them. Recognition like this makes a real difference and reminds us how important each interaction can be.
Thank you once again for your review. We’re very glad to hear your experience was such a good one.
Kind regards,
Wink Bingo Team
Fast and helpful service
Fast and helpful service. Thanks Vlad S
19 de março de 2026
Avaliação não solicitada
Resposta da Wink Bingo
Hi there!
Your comments about our agent are very much appreciated. The team puts a lot of effort into making customers feel looked after, and we’re pleased this was your experience.
We’ll make sure your words are shared with them. It’s always encouraging to see their care and attention reflected back in this way.
It’s also a reminder of why personal service is so important in what we do.
Thank you again for your feedback. We’re glad your experience left such a positive impression.
Kind regards,
Wink Bingo Team
What a con
What a con . ! . You have to use the £50 bonus they give you when you first sign up within 5 days . . Or they take everything back off you . !! . Shite site . !! .
17 de março de 2026
Avaliação não solicitada
Resposta da Wink Bingo
Hello Andy,
Thank you for sharing your feedback with us. We’re sorry to hear that your experience did not meet your expectations.
Each bonus credited to your account is available for a limited period of five days starting from the date of crediting. To ensure you can take full advantage of it, we encourage you to use the bonus within this timeframe, as it will expire automatically afterward in line with our bonus policy.
We’ve reached out to you via the Trustpilot review form so that we can collect the details we need and review your case directly. Your satisfaction is very important to us, and we want to ensure everything is handled correctly.
If you have any further questions or need clarification, please feel free to reach out to us directly. We’re here to help.
Best regards,
Wink Bingo Team
Daria helped very quickly and was super…
Daria helped very quickly and was super helpful
16 de março de 2026
Avaliação não solicitada
Resposta da Wink Bingo
Hello Denise,
Your review made us very proud. It’s wonderful to hear that our agent’s help gave you such a positive impression.
Feedback like this encourages them personally and also reminds the rest of the team why their work is so important.
It shows that taking time with each customer really does matter.
Thank you again for your thoughtful words. We’re pleased your experience was a good one.
Kind regards,
Wink Bingo Team
NOT A POSITIVE EXPERIENCE
Opened an account, approximately 200 x 20p spins on BIG BASS SPLASH and not a single bonus but more to the point the game is of very poor quality, very glitchy, lagging and jumping all over the place, I've gone crossed eyed now 😀
I have now closed my account within an hour.
12 de março de 2026
Avaliação não solicitada
Resposta da Wink Bingo
Hello AJ,
Thank you for sharing your feedback with us. We’re sorry to hear that your experience wasn’t what you had hoped for. While gameplay performance can be influenced by several external factors (internet connection being one of them), we always want everything to run smoothly for our players.
To better understand your individual experience, we’d like to review your account and see how we can improve, for you, as well as all our customers.
We’ve reached out via the Trustpilot form so you can share your details securely, and we can follow up directly. We appreciate you taking the time to let us know, and we’re here if you decide to give us another try.
Kind regards
Wink Bingo Team
Problem solving
Had an issue with my account but spoke with Jose David and he explained so I totally understood what I need to do very well mannered
11 de março de 2026
Avaliação não solicitada
Resposta da Wink Bingo
Hello MRS D MANTLE
Your comments about our agent are very much appreciated. The team puts a lot of effort into making customers feel looked after, and we’re pleased this was your experience.
We’ll make sure your words are shared with them. It’s always encouraging to see their care and attention reflected in this way.
It’s also a reminder of why personal service is so important in what we do.
Thank you again for your feedback. We’re glad your experience left such a positive impression.
Kind regards,
Wink Bingo Team
I spoke to a member of staff called…
I spoke to a member of staff called radu who was extremely helpful.
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da Wink Bingo
Hello Anna-Marie,
It’s always rewarding to hear that an agent has made a difference. Thank you for recognizing their support.
We’ll be sure to pass your feedback to them. It will mean a lot to know their care and effort were appreciated.
Recognition like this is valuable for the whole team and helps keep our standards strong.
We’re happy you had such a positive experience, and thank you again for your review.
Kind regards,
Wink Bingo Team
I had a great experience with customer…
I had a great experience with customer service, Maxi M was really helpful with my query, it turned out the problem I had was a mistake that I had made and not caused by there side which i forst thought. Despite this, Maxi M was kind enough to still offer me a bonus 😊
27 de fevereiro de 2026
Avaliação não solicitada
Resposta da Wink Bingo
Hi Michelle,
We’re delighted to hear that our agent gave you the support you needed. It’s always rewarding when a customer takes the time to share such positive feedback.
Your comments will be passed directly to them. Recognition like this makes a real difference and reminds us how important each interaction can be.
Thank you once again for your review. We’re very glad to hear your experience was such a good one.
Kind regards,
Wink Bingo Team
Absolute scammers
I left a review a couple of weeks ago stating about how they was withholding a large amount of money from
Me even though they had all the Information requested. They commented asking for information and said they would deal with it direct after my review yet the haven’t even contacted me! They asked on email to have7 days to respond yet that was up a week ago! I can’t understand how this is allowed!!! They approved my documents after verification back in Jan and said the payment had been Sent to the payment team and I will get it within 2-3 days which never happened, then started asking for all
Different information which I gave straight away ! I am starting a claim and I will be taking this further! I played regularly and never had an issue so it’s a huge shame!!! Disgusting company.
24 de janeiro de 2026
Avaliação não solicitada
Poor service
Poor service. They've asked a lot of documents. I've sent all of them. Now waiting a month - a nothing happens. They are keeping my winnings. I'm waiting 8 weeks - and going to mediator and regulator.
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Wink Bingo
Hello Jonathan,
Thank you for taking the time to share your review. Verification is a process that all licensed operators must complete at certain points, and it involves confirming a customer’s details so that everything is secure, fair, and fully in line with industry regulations.
We know this step isn’t the part anyone looks forward to, but it’s in place for good reason. It means that your account is properly protected, that transactions are handled safely, and that everyone who uses our site plays in a secure environment. We always aim to complete this process as quickly as possible, but we also want to get it right, so that you can continue using the site without concerns.
We’ve reached out to you via the Trustpilot review form so that we can collect the details we need and review your case directly. We’d be glad to take a closer look and help speed things up to our fullest ability.
Warm regards,
Wink Bingo Team
Denise this evening was great very…
Denise this evening was great very helpful
17 de fevereiro de 2026
Avaliação não solicitada
Resposta da Wink Bingo
Hi Natalia,
It’s great to see your review about our agent. They put real energy into making sure each conversation is clear and helpful, and it’s wonderful that this was reflected in your experience.
We’ll be sharing your feedback with them directly. It’s motivating for our team to know that their work had such a strong impact.
Recognition like this doesn’t go unnoticed - it shows that the time they give to each customer truly matters.
Thank you for highlighting this. We’re glad your interaction was such a good one.
Kind regards,
Wink Bingo Team
Welcome bonus was not applied but sorted quickly
Welcome bonus was not applied. My fault. Got in touch with help chat and Mada swiftly sorted it for me. Very pleased
15 de fevereiro de 2026
Avaliação não solicitada
Resposta da Wink Bingo
Hello Steve,
Thank you for recognizing the help you received from our agent. Their focus is always on making sure customers feel supported, and your comments show that effort came through.
We’ll make sure your review reaches them. Feedback like this is a boost for the whole team and confirms we’re delivering the right level of care.
It’s important to us that you left with a good impression, and your review helps highlight the value of that.
We appreciate your words and are happy your experience was so positive.
Kind regards,
Wink Bingo Team
Mada helped me reclaim my bonus I read…
Mada, from wink bingo, helped me reclaim my bonus I read the promo wrong and as a good will gesture gave me the promotion I wanted thankyou Mada
8 de fevereiro de 2026
Avaliação não solicitada
Resposta da Wink Bingo
Hello Tina,
Thank you for recognizing the help you received from our agent. Their focus is always on making sure customers feel supported, and your comments show that effort came through.
We’ll make sure your review reaches them. Feedback like this is a boost for the whole team and confirms we’re delivering the right level of care.
It’s important to us that you left with a good impression, and your review helps highlight the value of that.
We appreciate your words and are happy your experience was so positive.
Kind regards,
Wink Bingo Team
Maxi m was great when I was needing to…
Maxi m was great when I was needing to find out Information it was quick and helpful so thankful for the support ☺️
6 de fevereiro de 2026
Avaliação não solicitada
Resposta da Wink Bingo
Hello, Leanne!
Thank you for your kind words about our agent. They work hard to give customers clear, friendly support, and your review shows that effort paid off.
Hearing this makes a big difference to them and to the whole team. It reinforces the value of what we do every day.
Your recognition encourages us to continue focusing on personal, supportive service.
We’re grateful you shared this with us and happy your experience was so positive.
Kind regards,
Wink Bingo Team.
Had a great experience with customer…
Had a great experience with customer support my operator Chloe c made sure my issue was sorted for me and was very helpful
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Wink Bingo
Hi, Estelle!
It’s great to see your review about our agent. They put real energy into making sure each conversation is clear and helpful, and it’s wonderful that this was reflected in your experience.
We’ll be sharing your feedback with them directly. It’s motivating for our team to know that their work had such a strong impact.
Recognition like this doesn’t go unnoticed - it shows that the time they give to each customer truly matters.
Thank you for highlighting this. We’re glad your interaction was such a good one.
Kind regards,
Wink Bingo Team.
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