I do like this site, selection of games are great. However having to wait anything upto 72 hours or more for a withdrawl in this day and age can put you off depositing. Hope this can be sorted, as li... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Great customer service, I would like to mention Alice who was VERY HELPFUL AND QUICK at replying to my query, I was new to the site and had a couple of problems with my withdrawal but she was so fri... Ver mais
A empresa respondeu
Joined, must admit didn’t find it easy to figure out the site, deposited £30. Thought id purchased bingo etc but couldn’t work out where. Tried to withdraw monies left but not obvious how to. Spoke t... Ver mais
A empresa respondeu
Having read the reviews on here I was concerned after winning 1600 I verified my account and received my winnings in less than 24hours the chat team put me as ease , lovely team . I tried my luck agai... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Wink Bingo is one of the pioneers of Online bingo in the UK, on the past 7 years, Wink Bingo gave away millions of pounds in prizes.
Informações de contato
Estados Unidos
- www.winkbingo.com
3,9
Muito Bom
697 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 84% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Daria was very helpful
Daria was very helpful. Very quick to sort out a problem I had.
3 de fevereiro de 2026
Avaliação não solicitada
Resposta da Wink Bingo
Hi Katie!,
It’s great to see your review about our agent. They put real energy into making sure each conversation is clear and helpful, and it’s wonderful that this was reflected in your experience.
We’ll be sharing your feedback with them directly. It’s motivating for our team to know that their work had such a strong impact.
Recognition like this doesn’t go unnoticed - it shows that the time they give to each customer truly matters.
Thank you for highlighting this. We’re glad your interaction was such a good one.
Kind regards,
Wink Bingo Team
Had a great response to my question
Had a great response to my question. Denisa m was very helpful and explained clearly for me . Really great help
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da Wink Bingo
Hello Marie,
Thank you for posting your review about our agent. They always aim to deliver clear and supportive service, and we’re happy this came across so strongly.
We’ll share your comments with them directly. Positive recognition like yours is uplifting for everyone. It reinforces why we place so much focus on personal interactions.
We appreciate your kind words and are glad your experience was such a positive one.
Kind regards,
Wink Bingo Team
I don't understand where all the good…
I don't understand where all the good reviews come from.
The winnings are only a couple of pounds.
A thief of time and money
27 de janeiro de 2026
Avaliação não solicitada
Resposta da Wink Bingo
Hello Irina,
Thank you for sharing your feedback with us. We understand that when a run of luck doesn’t go your way, it can feel frustrating, so it’s worth taking a moment to explain how the games work. Every spin or bingo call is powered by certified random number generators, which are tested and reviewed by accredited third parties. These checks are part of our license requirements and ensure that results remain completely fair and outside of anyone’s control.
Because outcomes are random, there will always be natural swings, sometimes a streak of wins, other times a stretch without them. While the short-term can feel uneven, the underlying system never changes and every customer continues to have the exact same chance on each spin or call.
To give you more reassurance about your own play, we’ve reached out through the Trustpilot form. Once we have your details, our team can review your account and provide more specific clarity.
Warm regards,
Wink Bingo Team
Denisa was amazing and very helpful
Denisa was amazing and very helpful
16 de janeiro de 2026
Avaliação não solicitada
Resposta da Wink Bingo
Hi Louise Page,
We’re delighted to hear that our agent gave you the support you needed. It’s always rewarding when a customer takes the time to share such positive feedback.
Your comments will be passed directly to them. Recognition like this makes a real difference and reminds us how important each interaction can be.
Thank you once again for your review. We’re very glad to hear your experience was such a good one.
Kind regards,
=Wink Bingo Team
Perfect customer service thank you Mada
Perfect customer service thank you Mada
10 de janeiro de 2026
Avaliação não solicitada
Resposta da Wink Bingo
Hi Shelly,
Thank you for your kind words about our agent. They work hard to give customers clear, friendly support, and your review shows that effort paid off.
Hearing this makes a big difference to them and to the whole team. It reinforces the value of what we do every day.
Your recognition encourages us to continue focusing on personal, supportive service.
We’re grateful you shared this with us and happy your experience was so positive.
Kind regards,
Wink Bingo Team
Jose was so helpful and kind and…
Jose was so helpful and kind and patient and really appreciate the gesture of goodwill so thank you so much!
10 de janeiro de 2026
Avaliação não solicitada
Resposta da Wink Bingo
Hello Sarah,
Your comments about our agent are very much appreciated. The team puts a lot of effort into making customers feel looked after, and we’re pleased this was your experience.
We’ll make sure your words are shared with them. It’s always encouraging to see their care and attention reflected back in this way.
It’s also a reminder of why personal service is so important in what we do.
Thank you again for your feedback. We’re glad your experience left such a positive impression.
Kind regards,
Wink Bingo Team
Had a concern over my account balance
Had a concern over my account balance, used the online chat feature and was assisted by Max M, issue resolved immediately with his help.
10 de janeiro de 2026
Avaliação não solicitada
Resposta da Wink Bingo
Hi Fiona,
Thank you for recognizing the help you received from our agent. Their focus is always on making sure customers feel supported, and your comments show that effort came through.
We’ll make sure your review reaches them. Feedback like this is a boost for the whole team and confirms we’re delivering the right level of care.
It’s important to us that you left with a good impression, and your review helps highlight the value of that.
We appreciate your words and are happy your experience was so positive.
Best regards,
Wink Bingo Team
Disgusting customer service
Disgusting customer service. I reopened my account after taking a break. Then then closed it for no reason 2 MONTHS its taken them and they still haven't sorted it. Disgusting way to treat loyal customers
They told me they was working on it. How can it take 2 months???
9 de janeiro de 2026
Avaliação não solicitada
Resposta da Wink Bingo
Hello Jamie,
Thank you for sharing your review. We’re sorry to hear that there has been a disruption to your time with us.
To make sure your case is reviewed in depth, we’ve reached out through the Trustpilot review form so we can gather the information needed to look into your account directly and help move things along for you.
Kind regards,
Wink Bingo Team
Resposta da Wink Bingo
Hi Rachel,
Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.
We hope you'll continue to enjoy the time you spend with us and we look forward to providing you with many more exciting and rewarding experiences in the future.
Your satisfaction is our top priority, and we're always here to assist you whenever you need.
Thank you again for choosing to play with us!
Warm regards,
Wink Bingo Team
Chloe c from costumer service is…
Chloe c from costumer service is absolutely efficient and fix your problem in one minute ☺️
29 de dezembro de 2025
Avaliação não solicitada
Resposta da Wink Bingo
Hi Luca,
It’s always rewarding to hear that an agent has made a difference. Thank you for recognizing their support.
We’ll be sure to pass your feedback to them. It will mean a lot to know their care and effort were appreciated. Recognition like this is valuable for the whole team and helps keep our standards strong.
We’re happy you had such a positive experience and thank you again for your review.
Kind regards,
Wink Bingo Team
Denise m sorted my problem easily and…
Denise m sorted my problem easily and professionally thank you
22 de dezembro de 2025
Avaliação não solicitada
Resposta da Wink Bingo
Hi there,
Your review made us very proud. It’s wonderful to hear that our agent’s help gave you such a positive impression.
Feedback like this encourages them personally and also reminds the rest of the team why their work is so important.
It shows that taking time with each customer really does matter.
Thank you again for your thoughtful words. We’re pleased your experience was a good one.
Kind regards,
Wink Bingo Team
Mada helped me with an error and in…
Mada helped me with an error and in record time, thank you Mada!
21 de dezembro de 2025
Avaliação não solicitada
Resposta da Wink Bingo
Hi there,
It’s great to see your review about our agent. They put real energy into making sure each conversation is clear and helpful, and it’s wonderful that this was reflected in your experience.
We’ll be sharing your feedback with them directly. It’s motivating for our team to know that their work had such a strong impact.
Recognition like this doesn’t go unnoticed - it shows that the time they give to each customer truly matters.
Thank you for highlighting this. We’re glad your interaction was such a good one.
Kind regards,
Wink Bingo Team
Denisa M helped me and was very polite
Denisa M helped me and was very polite
20 de dezembro de 2025
Avaliação não solicitada
Resposta da Wink Bingo
Hello Sabrina,
Thank you for recognizing the help you received from our agent. Their focus is always on making sure customers feel supported, and your comments show that effort came through.
We’ll make sure your review reaches them. Feedback like this is a boost for the whole team and confirms we’re delivering the right level of care.
It’s important to us that you left with a good impression, and your review helps highlight the value of that.
We appreciate your words and are happy your experience was so positive.
Kind regards,
Wink Bingo Team
Quick and efficient
Adelina really helped me was quick and efficient
Thank you
17 de dezembro de 2025
Avaliação não solicitada
Resposta da Wink Bingo
Hello, Hayley!
It’s great to see your review about our agent. They put real energy into making sure each conversation is clear and helpful, and it’s wonderful that this was reflected in your experience.
We’ll be sharing your feedback with them directly. It’s motivating for our team to know that their work had such a strong impact.
Recognition like this doesn’t go unnoticed - it shows that the time they give to each customer truly matters.
Thank you for highlighting this. We’re glad your interaction was such a good one.
Kind regards,
Wink Bingo Team.
Spoke with adelina who helped me get my…
Spoke with adelina who helped me get my bonus on my account, so quick and efficient through the live chat.
14 de dezembro de 2025
Avaliação não solicitada
Resposta da Wink Bingo
Hello Joanna,
Thank you for recognizing the help you received from our agent. Their focus is always on making sure customers feel supported, and your comments show that effort came through.
We’ll make sure your review reaches them. Feedback like this is a boost for the whole team and confirms we’re delivering the right level of care.
It’s important to us that you left with a good impression, and your review helps highlight the value of that.
We appreciate your words and are happy your experience was so positive.
Kind regards,
Wink Bingo Team
I missed the code and the man was so…
I missed the code and the man was so brilliant he helped me to enjoy my experience thanks
13 de dezembro de 2025
Avaliação não solicitada
Resposta da Wink Bingo
Hi there,
Your positive comments about our support team are very welcome. They put effort into every interaction, and your feedback confirms that it pays off.
Recognition like this will be shared with them. It’s uplifting to know their work was noticed.
It also sets a good example for the service we want to deliver consistently.
Thank you again for your review. We’re pleased your experience was a good one.
Kind regards,
Wink Bingo Team
Brilliant site
Lovely site, easy to use even had online chat with mada and she was so helpful and lovely thankyou again for you help
9 de dezembro de 2025
Avaliação não solicitada
Resposta da Wink Bingo
Hello,
Thank you for posting your review about our agent. They always aim to deliver clear and supportive service, and we’re happy this came across so strongly.
We’ll share your comments with them directly. Positive recognition like yours is uplifting for everyone. It reinforces why we place so much focus on personal interactions.
We appreciate your kind words and are glad your experience was such a positive one.
Kind regards,
Wink Bingo Team
Customer service
Good customer service after having a rude agent
8 de dezembro de 2025
Avaliação não solicitada
Resposta da Wink Bingo
Hi Paul,
Thank you so much for taking the time to share your review with us! We truly appreciate your feedback and are pleased to hear you had a great experience with our support team.
We hope you'll continue to enjoy the time you spend with us and we look forward to providing you with many more exciting and rewarding experiences in the future.
Your satisfaction is our top priority, and we're always here to assist you whenever you need.
Thank you again for choosing to play with us!
Warm regards,
Wink Bingo
Chat with Emma P.
Chat with Emma P.. when I deposited, as had a query, she was very helpful and resolved my issue promptly:) thank you for a lovely service
6 de dezembro de 2025
Avaliação não solicitada
Resposta da Wink Bingo
Hi Michelle,
We’re delighted to hear that our agent gave you the support you needed. It’s always rewarding when a customer takes the time to share such positive feedback.
Your comments will be passed directly to them. Recognition like this makes a real difference and reminds us how important each interaction can be.
Thank you once again for your review. We’re very glad to hear your experience was such a good one.
Kind regards,
Wink Bingo Team
Jose has been so helpful and my issue…
Jose has been so helpful and my issue was resolved in minutes
2 de dezembro de 2025
Avaliação não solicitada
Resposta da Wink Bingo
Hi Clare,
It’s great to see your review about our agent. They put real energy into making sure each conversation is clear and helpful, and it’s wonderful that this was reflected in your experience.
We’ll be sharing your feedback with them directly. It’s motivating for our team to know that their work had such a strong impact.
Recognition like this doesn’t go unnoticed - it shows that the time they give to each customer truly matters.
Thank you for highlighting this. We’re glad your interaction was such a good one.
Kind regards,
Wink Bingo Team
A Experiência Trustpilot
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