Natalia was a pleasure to deal with, it’s a shame that only 5 stars are available to give, therefore here are another 5 to make 10! ⭐️⭐️⭐️⭐️⭐️
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Veja o que dizem as avaliações
Maria was incredibly helpful and friendly when we ordered our flooring. She guided us through placing the order online and made the whole process easy and straightforward. We really appreciated her su... Ver mais
A empresa respondeu
Lovely people to deal with. The team at Wood and Beyond are helpful, knowledgeable lovely people who are a different league to some of the chain shops we went into. They are an independent family busi... Ver mais
A empresa respondeu
Wood and beyond have been really helpful in advising us on our order and choosing our flooring. Samples were much better quality than other ones we had! We also required delivery at short notice and t... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Wood and Beyond are importers and specialist suppliers of high quality hardwood products ranging from solid hardwood floors, engineered hardwood floors to decking boards and wooden worktops. The products you see on the site are all in stock and ready for immediate delivery. The hardwood is sourced straight from the manufacturer and by marketing directly online, we are able to offer premium products at the most competitive prices. For those looking for hardwood flooring, we offer solid wood which is made from one piece of hardwood timber such as oak and engineered wood which is made from a three layer core of hardwood together with plywood and a top layer of hardwood veneer. There is also a vast choice of wooden worktops such as oak, walnut, iroko and decking. Finally, we also offer useful how-to guides, from hardwood flooring installation to tips for maintaining your worktop.
Informações de contato
877 Finchley road, NW11 8RR, LONDON
- 02038690900
- info@woodandbeyond.com
- www.woodandbeyond.com
4,8
Excelente
6 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 94% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
recommended
Really helpful, personal and friendly customer service
30 de junho de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
Cheuk-Yee Liu Was very professional and…
Cheuk-Yee Liu Was very professional and helpful on a Sunday just before closing time !
21 de junho de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Great Customer Service
I cannot fault the customer service with this company. Cheuk has been really responsive and helpful in trying to help me choose the right floor.
26 de junho de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
Great Service From Natalie,
Great Service From Natalie,
Natalie had answered my phone call and happened to be in the shop when we visited - so we know she is real and not a bot !! She has been helpful and knowledgeable in assisting us making our decision. They have a very good range of products and the prices are good.
19 de junho de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
The sample was very good quality
The sample was very good quality. The communication around requesting a quote was prompt and informative. When I spoke to Maria on the phone she was polite and very helpful.
26 de junho de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Really impressed with the speed and…
Really impressed with the speed and expertise of response by customer services on any query we had in the ordering process. Now looking forward to seeing it all installed!
25 de junho de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Wood and beyond are a great company…
Wood and beyond are a great company with a wide selection of products and price points. I have ordered from them many times before and have always been helpful, high quality and timely with deliveries. On my last occasion, I purchased 110sq metres and Veronica was very helpful with my order.
23 de junho de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Good quality Free samples received in…
Good quality Free samples received in time!
Very responsive and helpful customer service!!!
23 de junho de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Excellent communication
Excellent communication. I needed an amendment made to my order and the team were extremely helpful. Thanks!
23 de junho de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
Great customer service
Great customer service, very attentive, great floor
22 de junho de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory.
Very easy transaction & very polite
22 de junho de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory.
Placed an order with Veronica over the phone
Placed an order with Veronica over the phone. All was handled well. I can’t comment on the delivery or the laminate yet as it’s not been delivered. First impressions were good
22 de junho de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Great service
Samples delivered really quickly, enabling us to make a decision. Customer service from Maria was great, responsive to emails and really helpful. Would definitely recommend this company to friends and family. Looking forward to our lovely new floor.
17 de junho de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Very responsive and helpful customer…
Very responsive and helpful customer service. The timber floor is very well priced and great quality.
21 de junho de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
Service was fantastic and even managed…
Service was fantastic and even managed to get quicker delivery so it’s here in time. Great company!
21 de junho de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Initially struggled with payment on the…
Initially struggled with payment on the website, but then called and the payment was sorted, and so was the delivery.
20 de junho de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
Thanks you very much for your kind help…
Thanks you very much for your kind help Cheuk
18 de junho de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Customer service was excellent.So nice…
Customer service was excellent.So nice to be able to talk to Rita on the the phone who was helpful and answered all my questions.
17 de junho de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Amazing service
Amazing service! Natalia was incredibly helpful throughout the entire process, from choosing the right product to delivery. I’m extremely happy with the service and overall experience. Thank you!
17 de junho de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
There's nothing beyond Wood and Beyond
I've used Wood and Beyond a couple of times in last 15 years for engineered wood flooring and been very satisfied with everything from range, value, contact and customer service and delivery. Have just ordered Dasso bamboo decking this year for installation next couple months, will plan to update my review with my experience of this product in due course, after some hard work and trying to remember measuring twice, cutting once, etc 😁
17 de junho de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
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