Natalia was a pleasure to deal with, it’s a shame that only 5 stars are available to give, therefore here are another 5 to make 10! ⭐️⭐️⭐️⭐️⭐️
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Veja o que dizem as avaliações
Maria was incredibly helpful and friendly when we ordered our flooring. She guided us through placing the order online and made the whole process easy and straightforward. We really appreciated her su... Ver mais
A empresa respondeu
Lovely people to deal with. The team at Wood and Beyond are helpful, knowledgeable lovely people who are a different league to some of the chain shops we went into. They are an independent family busi... Ver mais
A empresa respondeu
Wood and beyond have been really helpful in advising us on our order and choosing our flooring. Samples were much better quality than other ones we had! We also required delivery at short notice and t... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Wood and Beyond are importers and specialist suppliers of high quality hardwood products ranging from solid hardwood floors, engineered hardwood floors to decking boards and wooden worktops. The products you see on the site are all in stock and ready for immediate delivery. The hardwood is sourced straight from the manufacturer and by marketing directly online, we are able to offer premium products at the most competitive prices. For those looking for hardwood flooring, we offer solid wood which is made from one piece of hardwood timber such as oak and engineered wood which is made from a three layer core of hardwood together with plywood and a top layer of hardwood veneer. There is also a vast choice of wooden worktops such as oak, walnut, iroko and decking. Finally, we also offer useful how-to guides, from hardwood flooring installation to tips for maintaining your worktop.
Informações de contato
877 Finchley road, NW11 8RR, LONDON
- 02038690900
- info@woodandbeyond.com
- www.woodandbeyond.com
4,8
Excelente
6 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 94% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Ordered Engineered Wood
Ordered Engineered Wood, great quality and very well priced. The whole process, was seamless, from viewing, to ordering to delivery.
29 de maio de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
Thank you for taking the time to leave us your review.
We are delighted to hear that you were happy with both our products and the service provided. Customer satisfaction is extremely important to us, and it is always rewarding to know that our efforts are appreciated.
We look forward to welcoming you again in the future and assisting you with any upcoming projects.
Lovely vinyl finishes
Lovely vinyl finishes. Best option I found out of all the places I visited. Great customer service from Cheuk! Thank you!
29 de maio de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Great service and quality engineering wood
I bought the flooring from wood and beyond and they have been providing great service across all the journey. I was able to go to the showroom before buying and the quality of the wood is really good with a really great price. I recently spoke with Cheuk at the phone to complete my order and she was really helpful as everyone else. I can't wait to receive the engineered wood and have it installed in my house!
29 de maio de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Very good customer service by Cheuk
Very good customer service by Cheuk. Kind, friendly and very professional. Excellent service
27 de maio de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Quick in responding
We've used them before and they're great! We got some mixed guidance from the team as to what products to order, but we got there in the end, and they were very quick to take our calls and set up the order. We'd order from them again.
27 de maio de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
Thank you very much for your feedback. We’re pleased to hear you had a positive experience overall and that our team was able to assist you quickly with your order.
We appreciate your comments regarding product guidance and will share this with the team to help us improve.
We look forward to assisting you again in the future.
Quality floors
Quality floors, good customer service. Thank you
26 de maio de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Resposta da Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
I had a pleasant experience with…
I had a pleasant experience with customer service, in particular with Veronica. She has been a great help in the first step and adviced some good alternatives as the floor i wanted was sold out. She also clearly explained the difference between the 2. I look forward to receiving the wood. Thanks
26 de maio de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Polite and informative
Good customer service, polite, and answered all of my questions regarding my chosen flooring, thank you
25 de maio de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
Dealing with Veronica was great.
Dealing with Veronica was great.
21 de maio de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
I’ve spoken to one of the customer…
I’ve spoken to one of the customer services and I’d like the way she responds my requests so far
20 de maio de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Have been very informative and helped…
Have been very informative and helped every step of the way with the flooring that I wanted. Staff have been really helpful
20 de maio de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
Thank you very much for your positive review. We are delighted that you were satisfied with both our service and products. Maintaining high standards for our customers is very important to us.
We hope to have the pleasure of serving you again soon.
We ordered flooring from this company…
We ordered flooring from this company and were very satisfied with the service. Unfortunately, the delivery could have been delayed by almost a week, while it was very important for us to finish the flooring before our new kitchen furniture arrived.
We contacted the company asking for help, and the team responded very quickly with several alternative solutions. One of the options worked perfectly for us.
We are very grateful for their fast response, professionalism, and willingness to help. It is great to work with a company that truly cares about its customers and is ready to solve problems efficiently. Highly recommended!
18 de maio de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
We appreciate your review and are glad to hear that you were satisfied with the quality of our products and services. Delivering consistent, high-quality results and excellent customer service is our priority, and your feedback confirms we are on the right track.
We invite you to visit us again and explore our newest offerings. We look forward to serving you in the future.
Excellent customer service
Having run Wood and Beyond for more information about rigid LVT flooring, I spoke on the phone with Natalia, who was very informative and helpful with ordering samples and raising a quote for my flooring. It was great to get through quickly to a real person, who made the whole process clear and simple. Great customer service! Thank you.
18 de maio de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Very positive experience from showroom…
Very positive experience from showroom all the way to deposit and payment, looking forward to receiving it shortly
18 de maio de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
Thank you for your review. We are pleased to learn that our customer service met your expectations. Providing clear, efficient, and professional support is a core priority, and your feedback is greatly appreciated.
We look forward to assisting you again and ensuring your future experiences are equally seamless.
Riza was excellent
Riza was excellent. Provided great help and guidance and was super efficient when the store became busy. We drove up from south london to see the showroom and were glad we did as we found our floors. Thanks Riza
10 de maio de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Great communication
Great communication, samples arrived on time very good quality, ordered flooring due to arrive in June, thank you
15 de maio de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
We appreciate your positive feedback and are glad that your experience with us was satisfactory. We continuously aim to maintain high standards of service and product quality for all our clients.
We would be pleased to welcome you back and assist you with any future needs. Thank you for choosing us, and we look forward to your next visit.
Our Confidence Based on Recommendation
Our friend has used this product on several occasions and strongly recommends the company. As first-time customers, we have placed an order and are confident that the product and service will meet our expectations.
13 de maio de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
We appreciate your review and are glad to hear that you were satisfied with the quality of our products and services. Delivering consistent, high-quality results and excellent customer service is our priority, and your feedback confirms we are on the right track.
We invite you to visit us again and explore our newest offerings. We look forward to serving you in the future.
Great customer service from Cheuk!
13 de maio de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
Thank you for your positive feedback. We are pleased to know that your experience with our team and products met your expectations. The WNB team is here to provide our clients with the best possible service and quality products. Your support is highly valued, and we look forward to the opportunity to serve you again.
We hope to welcome you back soon. Please do not hesitate to explore our latest offerings on your next visit.
Always so helpful and flooring is superb
Always so helpful and flooring is superb
13 de maio de 2026
Avaliação não solicitada
Resposta da Woodandbeyond
We truly appreciate your feedback and are glad to know you had a good experience with us. We continuously work to ensure our customers receive the best possible service and product quality.
We would be happy to assist you again in the future. Thank you for your support.
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