Its nice to speak with real people who can advise and point in the right direction when navigating their website. Advise on which is the best policy for me and my wife and what action can be taken to... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Its nice to speak with real people who can advise and point in the right direction when navigating their website. Advise on which is the best policy for me and my wife and what action can be taken to... Ver mais
A empresa respondeu
Have been looked after by WPA since 1985/86. Firstly our family of 5 & latterly both of us, husband & wife. It has been an important valued choice for us— a part of our life over & above many oth... Ver mais
A empresa respondeu
Erin capably answered my questions that i asked on the WPA members chat. Thanks Erin for that. A personal interaction and phone call is however always better than the lonely online world. An authent... Ver mais
A empresa respondeu
Ashleigh was very courteous and helpful. After enquiring about all the information that was needed, she presented it, and very soon replied confirming that my proposed consultation and treatment sho... Ver mais
A empresa respondeu
Escrito pela empresa
At WPA, we are proud to provide award-winning health insurance to individuals and families, small and medium sized companies all the way up to international corporations. We have been putting our members first since 1901, treating them as we would wish to be treated ourselves.
Our staff provide outstanding customer service, recognised with many national awards, including Which? Recommended Provider of Private Medical Insurance 2023, 2024 & 2026 alongside Most Trusted recognition from Fairer Finance in Autumn 2025 and Autumn 2026.
Our website and app provide quick access to making a claim, booking a private GP consultation and allowing members to keep up to date with policy benefits and messages. A raft of health and medical information is also available in our News and Health & Wellbeing hubs for customers and the public to access.
Personal Health Insurance Business Health Insurance Dental Insurance Health Cash Plan Health & Wellbeing About WPARivergate House, Blackbrook Park, TA1 2PE, Taunton, Reino Unido
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
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Bel was such a delight and incredibly helpful. A creator to WPA - Thank you Bel

Resposta da WPA
Customer service is always very good from WPA with multiple communication channels. Queries are resolved in a timely fashion and resolved by real people rather than chat bots. My particular experience of late has been very positive, with Ellie and Libby both providing a helpful, friendly service to resolve a query I had.

Resposta da WPA
Very professional and helpful got to the bottom of the issue I was having.

Resposta da WPA
Very quick and efficient. The staff were very helpful and friendly was made to feel at ease and relaxed.

Resposta da WPA
We took out our company policy with WPA just over a year ago. Jon Goss set everything up for us and we were very pleased with how he explained everything. We have had to use the service a couple of time since joining and have been very impressed with the process. We have recommended WPA to some of our friends who have been equally impressed with the service

Resposta da WPA
What makes WPA different?
Real humans at the end of a line that doesn't have 20 different 'press number x,y,z' options.
Real human compassion combined with efficient, effective business processing.
Genuine concern and proactive help from every single person in the company.
WPA reminds me of how excellence in customer care used to look and be demonstrated.
If every company worked like WPA the world would be a much better place for everyone!
Thank you Becky!!!

Resposta da WPA
The agents everytime I have called absolutely super helpful patient and friendly thank you so much highly recommend!

Resposta da WPA
Excellent service, refused my first claim, due to me missing the date off my photo, got a text saying why. Sent another photo, Got paid straight away,

Resposta da WPA
I called to start a medical claim and was able to speak to a real human being called Ashleigh who was very friendly and helpful

Resposta da WPA

Resposta da WPA
Demi provided outstanding knowledge and support when we called. Staying on the line until everything was sorted and we were totally satisfied.
Thank you so much.

Resposta da WPA
I have made a number of claims over the years and have never had any issues and all claims have been dealt with efficiently and professionally.

Resposta da WPA
This company offered a better deal for private medical insurance than the firm I had been a clients of for many years. Jon Goss was recommended by my FA, and he did a very good job.

Resposta da WPA
I have been a WPA member for five years now, and I have had serious health issues during this time.
WPA have been exceptional during my whole membership, and I can not fault them .
Thank you WPA
Josephine Ollis

Resposta da WPA
Nice personal experience, they fix problems and listen, customer service elsewhere is largely absent these days so the fact they care is refreshing.

Resposta da WPA
Super quick, friendly and professional and always kept up to date with situation. Excellent service.

Resposta da WPA
Health insurance was breaking my mind but finding Nina made it a breeze. She makes everything so easy!
I was paying a third of my new coverage monthly premium just for dentistry!! Now I have full health cover, including pertinent extras, at an affordable price, with cashback options.
The personal service you receive and the knowledge is superb. I cannot recommend Nina and WPA enough.
Thank you so much

Resposta da WPA
Had a very good experience with Sophie today. She was courteous and helpful in getting my claim started and explained clearly next steps and the benefits I am entitled to under my current cover.
I am on WPA through my employer and completely happy about their service over the last few years: they're consistently easy and friendly to deal with and so far they have never declined a claim that was supported by a referral.

Resposta da WPA
The whole process is simple and straightforward and receiving payments so swift. The whole process is completed in a few days. If you have any questions the staff are very helpful and happy to process for you if needed.

Resposta da WPA
She was extremely helpful, she went through all the information with me , she booked me the appointment with the Alexandra hospital ,she helped me to download WPA app, very happy

Resposta da WPA
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