WPA Avaliações 

5.897
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Its nice to speak with real people who can advise and point in the right direction when navigating their website. Advise on which is the best policy for me and my wife and what action can be taken to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Have been looked after by WPA since 1985/86. Firstly our family of 5 & latterly both of us, husband & wife. It has been an important valued choice for us— a part of our life over & above many oth... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Erin capably answered my questions that i asked on the WPA members chat. Thanks Erin for that. A personal interaction and phone call is however always better than the lonely online world. An authent... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ashleigh was very courteous and helpful. After enquiring about all the information that was needed, she presented it, and very soon replied confirming that my proposed consultation and treatment sho... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Plano de Saúde
  2. Agência de seguro odontológico
  3. Companhia de seguros

Sobre WPA

Escrito pela empresa

At WPA, we are proud to provide award-winning health insurance to individuals and families, small and medium sized companies all the way up to international corporations. We have been putting our members first since 1901, treating them as we would wish to be treated ourselves.

Our staff provide outstanding customer service, recognised with many national awards, including Which? Recommended Provider of Private Medical Insurance 2023, 2024 & 2026 alongside Most Trusted recognition from Fairer Finance in Autumn 2025 and Autumn 2026.

Our website and app provide quick access to making a claim, booking a private GP consultation and allowing members to keep up to date with policy benefits and messages. A raft of health and medical information is also available in our News and Health & Wellbeing hubs for customers and the public to access.

Personal Health Insurance Business Health Insurance Dental Insurance Health Cash Plan Health & Wellbeing About WPA

Informações de contato

  • Rivergate House, Blackbrook Park, TA1 2PE, Taunton, Reino Unido

  • www.wpa.org.uk

4,7

Excelente

O TrustScore é 4.5 de um total de 5

6 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(5.897)

1.436 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Bel was such a delight and incredibly…

Bel was such a delight and incredibly helpful. A creator to WPA - Thank you Bel

14 de setembro de 2026
Avaliação não solicitada
logotipo da WPA

Resposta da WPA

Good morning Sasha, and thanks very much for your kind review! We'll pass your feedback on to Bel for you. Best wishes, WPA

Avaliado com 5 de um total de 5 estrelas

Customer service is always very good…

Customer service is always very good from WPA with multiple communication channels. Queries are resolved in a timely fashion and resolved by real people rather than chat bots. My particular experience of late has been very positive, with Ellie and Libby both providing a helpful, friendly service to resolve a query I had.

11 de setembro de 2026
Avaliação não solicitada
logotipo da WPA

Resposta da WPA

Good morning Alex, and thanks for your kind review. We're really glad to hear that you have had such a positive experience with us, and that Ellie and Libby have been so helpful. Best wishes, WPA

Avaliado com 5 de um total de 5 estrelas

Excellent

Very quick and efficient. The staff were very helpful and friendly was made to feel at ease and relaxed.

14 de setembro de 2026
Avaliação não solicitada
logotipo da WPA

Resposta da WPA

Good morning Sally, and thanks for your review. We're really glad to hear that you have had such a good experience with us. Best wishes, WPA

Avaliado com 5 de um total de 5 estrelas

new policy

We took out our company policy with WPA just over a year ago. Jon Goss set everything up for us and we were very pleased with how he explained everything. We have had to use the service a couple of time since joining and have been very impressed with the process. We have recommended WPA to some of our friends who have been equally impressed with the service

14 de setembro de 2026
Avaliação não solicitada
logotipo da WPA

Resposta da WPA

Good afternoon Becky, and thanks for your review. We'd be delighted to pass your kind words on to Jon for you. All the best, WPA

Avaliado com 5 de um total de 5 estrelas

When you are sick and your normal capabilities are down, all you need to reach to for help is WPA

What makes WPA different?
Real humans at the end of a line that doesn't have 20 different 'press number x,y,z' options.
Real human compassion combined with efficient, effective business processing.
Genuine concern and proactive help from every single person in the company.
WPA reminds me of how excellence in customer care used to look and be demonstrated.
If every company worked like WPA the world would be a much better place for everyone!
Thank you Becky!!!

14 de setembro de 2026
Avaliação não solicitada
logotipo da WPA

Resposta da WPA

Good afternoon, and many thanks for your kind review. We're really glad to hear that you have had such a positive experience with us. Best wishes, WPA

Avaliado com 5 de um total de 5 estrelas

The agents everytime I have called…

The agents everytime I have called absolutely super helpful patient and friendly thank you so much highly recommend!

14 de setembro de 2026
Avaliação não solicitada
logotipo da WPA

Resposta da WPA

Good afternoon Hina, and thanks for your review. We're really glad to hear that you have had such a positive experience with us. All the best, WPA

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, refused my first claim, due to me missing the date off my photo, got a text saying why. Sent another photo, Got paid straight away,

8 de setembro de 2026
Avaliação não solicitada
logotipo da WPA

Resposta da WPA

Good afternoon Paul, and thanks for your review. We're really glad to hear that you had a positive claiming experience with us. Kind regards, WPA

Avaliado com 5 de um total de 5 estrelas

Real humans!

I called to start a medical claim and was able to speak to a real human being called Ashleigh who was very friendly and helpful

14 de setembro de 2026
Avaliação não solicitada
logotipo da WPA

Resposta da WPA

Good afternoon Michaela, and thanks for your review. We'd be delighted to pass your kind words on to Ashleigh for you. Best wishes, WPA

Avaliado com 5 de um total de 5 estrelas

Excellent Support & Knowledge

Demi provided outstanding knowledge and support when we called. Staying on the line until everything was sorted and we were totally satisfied.
Thank you so much.

4 de setembro de 2026
Avaliação não solicitada
logotipo da WPA

Resposta da WPA

Good morning Sharon. Thanks very much for your kind review; we'll be sure to pass your kind words on to Demi for you. Best wishes, WPA

Avaliado com 5 de um total de 5 estrelas

Many claims, no issues.

I have made a number of claims over the years and have never had any issues and all claims have been dealt with efficiently and professionally.

3 de setembro de 2026
Avaliação não solicitada
logotipo da WPA

Resposta da WPA

Good morning Emma, and thanks for your review. We're really glad to hear that you have had such a good experience with us. Best wishes, WPA

Avaliado com 5 de um total de 5 estrelas

Good service and good price

This company offered a better deal for private medical insurance than the firm I had been a clients of for many years. Jon Goss was recommended by my FA, and he did a very good job.

1 de julho de 2026
Avaliação não solicitada
logotipo da WPA

Resposta da WPA

Good morning Barbara, and many thanks for your review. We'd be delighted to pass your kind words on to Jon for you. All the best, WPA

Avaliado com 5 de um total de 5 estrelas

I have been a WPA member for five years…

I have been a WPA member for five years now, and I have had serious health issues during this time.

WPA have been exceptional during my whole membership, and I can not fault them .

Thank you WPA

Josephine Ollis

12 de setembro de 2026
Avaliação não solicitada
logotipo da WPA

Resposta da WPA

Good morning Josephine. We're glad to hear we have been helpful to you, and hopefully you are feeling better. Best wishes, WPA

Avaliado com 5 de um total de 5 estrelas

Nice personal experience

Nice personal experience, they fix problems and listen, customer service elsewhere is largely absent these days so the fact they care is refreshing.

11 de setembro de 2026
Avaliação não solicitada
logotipo da WPA

Resposta da WPA

Good morning Deel, and thanks for your review. We pride ourselves on the service you received, so thanks for taking the time to let us know. Best wishes, WPA

Avaliado com 5 de um total de 5 estrelas

Super quick

Super quick, friendly and professional and always kept up to date with situation. Excellent service.

11 de setembro de 2026
Avaliação não solicitada
logotipo da WPA

Resposta da WPA

Good morning, and thanks for your kind review. We're really glad to hear that you had such a good experience with us. Best wishes, WPA

Avaliado com 5 de um total de 5 estrelas

Health insurance made personal and simple

Health insurance was breaking my mind but finding Nina made it a breeze. She makes everything so easy!
I was paying a third of my new coverage monthly premium just for dentistry!! Now I have full health cover, including pertinent extras, at an affordable price, with cashback options.

The personal service you receive and the knowledge is superb. I cannot recommend Nina and WPA enough.

Thank you so much

1 de setembro de 2026
Avaliação não solicitada
logotipo da WPA

Resposta da WPA

Good afternoon Hannah, and thanks for your review. We're really glad to hear that you had such a good experience and that Nina was so helpful. Best wishes, WPA

Avaliado com 5 de um total de 5 estrelas

Very good experience with Sophie

Had a very good experience with Sophie today. She was courteous and helpful in getting my claim started and explained clearly next steps and the benefits I am entitled to under my current cover.
I am on WPA through my employer and completely happy about their service over the last few years: they're consistently easy and friendly to deal with and so far they have never declined a claim that was supported by a referral.

11 de setembro de 2026
Avaliação não solicitada
logotipo da WPA

Resposta da WPA

Good afternoon Diego, and thanks very much for your review. We're really glad to hear that you have had such a good experience with us and that Sophie was so helpful. Best wishes, WPA

Avaliado com 5 de um total de 5 estrelas

The whole process is simple and…

The whole process is simple and straightforward and receiving payments so swift. The whole process is completed in a few days. If you have any questions the staff are very helpful and happy to process for you if needed.

4 de setembro de 2026
Avaliação não solicitada
logotipo da WPA

Resposta da WPA

Good afternoon Marcia, and thanks for your review. We're really glad to hear that you have had such a smooth claiming experience with us. Best wishes, WPA

Avaliado com 5 de um total de 5 estrelas

She was extremely helpful

She was extremely helpful, she went through all the information with me , she booked me the appointment with the Alexandra hospital ,she helped me to download WPA app, very happy

10 de setembro de 2026
Avaliação não solicitada
logotipo da WPA

Resposta da WPA

Good morning Viann, and thanks for your review. We're really glad to hear that you had such a positive experience with our staff. Best wishes, WPA

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