WrLife Avaliações 

143
•
O TrustScore é 3.5 de um total de 5

3,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Bei mir wurde Prostata Krebs festgestellt, während der Behandlung hat sich herausgestellt das ich zwei Stents brauche. Die WrLife hat alle Kosten übernommen. Herzlichen Dank dafür. Ohne Krankenversi... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Hände weg. Das ist keine Versicherung. Nennt sich auch SBC oder ähnlich. Hat den Sitz irgendwo und wird von einem Patrik Lorentz geleitet. Alle Massage gehen über ihn. Hat vergessen Beiträge abzubuc... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Hello all, spent many years looking for the right insurance company. After loosing trust due to claims not being covered. Wrlife have proven themselves worthy, recently had a blood infection in whi... Ver mais

Avaliado com 5 de um total de 5 estrelas

"I'm extremely satisfied with Wrlife outpatient coverage! We've been with them for 2 years, and the service has been top-notch. As a family of five (myself, my wife, and our 3 kids), we've had p... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Corretora de seguros

Escrito pela empresa

https://www.youtube.com/watch?v=leos7wpxj4w&t=113s no claims, no increase ! interest-free monthly payment. 3% max renewal increase. responsible approach for pre-existing conditions. citizen, living abroad and travelers welcome. enroll at any age, full life cover. What makes our proposals so different ? WRLife is an independent, customer-owned, and ethical company. As such, is not pushed or pressured by shareholders to increase the market value of their shares. We do not believe in automatic annual increases in your insurance premiums, so without any claim there will be no increase! The company is shaking up the insurance industry and quickly becoming a market leader with our more personal, socially responsible and humanitarian approach. Choose WRLife to access a wide range of products and prices, from micro plans to elite plans with everything in between to suit your needs and budget.


Informações de contato

3,7

Bom

O TrustScore é 3.5 de um total de 5

143 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 94% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,7

Todas as avaliações

(143)

48 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Nothing but fake positive reviews for a fraudulent company

All the positive reviews are fake and written or paid for by WrLife. Notice the pattern, all the positive 5 star reviews are written by people with 1 review and one review only. A lot of them claim to be paid but quoting amounts in USD. Thai hospitals do not quote or charge in USD and most obvious scroll down to a review by Patrick Lorentz. he is actually the owner of WrLife, lol, how pathetic is that? Here is the truth. WrLife has a registered capital of 1 000 000 dollars ONLY, meaning your policy is backed by a company that has only 1 million dollars, laughable. They do not pay claims, deny claims or just ignore claims. They claim to accept pre conditions but deny claims claiming its pre condition. Anyone who posts negative experience gets threatened with legal action.
Update: more lies, Their reply i had a claim but did not pay the policy? never had a policy or a claim with them. Once again, case in point, nothing but lies, fraud and scam

1 de novembro de 2023
Avaliação não solicitada
logotipo da WrLife

Resposta da WrLife

What you say is false. You had a small outpatient claim that was agreed to be covered. You did not pay your premiums.

Avaliado com 4 de um total de 5 estrelas

Wrlife Good Option

Hello all, spent many years looking for the right insurance company. After loosing trust due to claims not being covered.

Wrlife have proven themselves worthy, recently had a blood infection in which i was admitted into hospital. With in 30-20 minutes or so Wrlife had sent over a promise of payment tot the hospital and i was treated immediately.

10 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

ประทับใจตัวประกันคุ้มครองได้ทั่วถึง…

ประทับใจตัวประกันคุ้มครองได้ทั่วถึง ตัวแทนน่ารัก(แม่พลอย)ให้คำปรึกษาได้ตลอด อาจจะติดต่อเจ้าหน้าที่ของบริษัทยากบ้าง แต่ไม่เคยมีปัญหา โดยรวมประทับใจมากค่ะ อยากให้รักษามาตรฐานการบริการและราคาของเบี้ยของประกันไว้ค่ะ ขอบคุณที่มีประกันดีๆแบบนี้นะคะ

6 de novembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Be Careful

Be careful. I warn everybody to trust this organization. To good to be true. They pay exorbitant commissions to their intermediary and nobody knows where this company is registered or how much capital the company has. It's an LLC in the UK at a wimp address with a Thai phone number.

1 de novembro de 2023
Avaliação não solicitada
logotipo da WrLife

Resposta da WrLife

You make deffamation.

WRLIFE is a cooperation between several companies, entities, and human beings in different countries. WRLIFE is represented by WRLIFE London which is even not a holding.

Among this cooperation there are:

· One insurance company with a general insurance license. The regulator is not UK.

· One insurance and reinsurance broker company with the broker license in all the UE.

· One 24/7 platform with a worldwide network to pay the hospitals everywhere in the world.

· One hospital group which is at the stock market.

· Other companies belonging to the big Thai family whose is a WRLIFE member.

· Colleagues working with the Lloyd’s market

· One foundation to protect the elephants.

· 2 upcoming foundations : one for the forests and one for the kids and sport.

Avaliado com 5 de um total de 5 estrelas

ใช้OPD ไปหลายรอบ รอบต่อมาลูกสาวแอดมิน…

ใช้OPD ไปหลายรอบ รอบต่อมาลูกสาวแอดมิน เคลมให้หมดเลยค่ะไม่ต้องเสียส่วนต่างเลย ตอนทำแอบกังวลเรื่องการใช้บริการค่ะ ตอนนี้ประทับใจมากเพราะให้บริการเร็ว ไม่จุกจิกค่ะ

1 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Meine Familie ist seit Jahren bei…

Meine Familie ist seit Jahren bei WrLife versichert. Keine mir bekannte internationale Versicherung kann mit dem Preis- Leistungsverhältnis mit halten. In meinem Expats Bekanntenkreis sind einige davon bei WrLife versichert und mir sind einige größere Schadensfälle bekannt, keine Beschwerden über das Kundenservice, sowie Bezahlung und Rückerstattung der Kosten. Sehr empfehlenswert

27 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Been with WrLife for almost 2 years

I have been with WrLife for almost 2 years already, and I have only had good experience with them. I live in Thailand as an expat, and they have great customer support in many languages, and automatic payment deductions are always on time.

23 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I was always slightly concerned…

I was always slightly concerned regarding how good their support would be because their price was so much lower the larger companies. I have recently had the misfortune to require my insurance, and the experience was sensational. There was no hassle, no forms to fill, everything was settled. Fantastic service! I highly recommend them. When the rubber hits the road WRLife deliver...!!

10 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Deze maakt het waar!!

Eindelijk een verzekering welke doet wat ze beloven. Geen addertjes onder het gras en transparant, om over de kosten maar te zwijgen. Voor de prijs die je hier betaald heb je een prima verzekering zodat je zonder zorgen in Thailand kan verblijven, wetend dat je zorgkosten gedekt zijn. Een verzekering die zich keer op keer bewijst

21 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Positive review

Positive review, because Company covered full medical expenses for my wife by International Plan.

Thank you Team for excellent service!

1 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Perfect company

I had the pleasure of using WR Life services for my healthcare needs in Thailand and I couldn't be happier with their exceptional support. As an expatriate living in Thailand, having the right health insurance is crucial and this company understands that perfectly. Their policies are tailored to the unique needs of expatriates, providing comprehensive coverage and peace of mind. Their customer service is top-notch, always ready to assist and clarify any question I had. I highly recommend their services to fellow expats looking for reliable health insurance solutions in Thailand.

20 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Har hjälpt många med att teckna WrLife…

Har hjälpt många med att teckna WrLife och har i allmänhet fått mkt positiva kommentarer.
Senaste mailet kom igår.

Janne Persson
To:​
You
​
Wed 2023-10-18 21:13
Hej Claes, måste bara tala om detta. För 5 dagar sedan fick jag akut magvärk, åkte in med min försäkring WRlife till Bangkok Pattaya, där jag omg blev bra omhändertagen opererad för brusten blindtarm. Idag checkade jag ut, och inte en gång under tiden jag låg där fick jag en fråga om något, En fantastisk försäkring som verkligen höll vad den lovade. Bangkok Pattaya lovordade detta bolag, den bästa på markmnaden utan tvekan
Du får gärna visa andra mitt meil, WR är värda all reklam dom kan få.

20 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent insurance service,

I am happy with WrLife, its reasonable rate, and quick response. I have been with this insurance for 2 years with no claims and I had no price increase.

Thanks!

20 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Guter Service

Wir wurden sehr gut beraten und uns wurde vorzüglich geholfen. Im September hatte ich einen Arzt besuch. Ich habe es Matthias Klus gemeldet, er hat mir sofort alles erledigt. Nach 10 Tagen wurde mir das Geld zurück erstattet. Perfekter Service bis anhin, danke!

28 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Schnelle Erstattung

Nach meinem Spitalbesuch wegen einer Verletzung wurde mir der Betrag innerhalb von 10 Tagen zurückerstattet. Die deutschsprachige Unterstützung war sehr hilfreich und unkompliziert.

29 de setembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Terrible customer service

Firstly, when my card expired, there turned out to be no proper way to update my payment details. The link they send in the message about the unsuccessful payment leads to the website’s homepage. And even on the personal account's page you can only change your email and log out, nothing else. Overall the page looks like from 1980s.
Secondly, when I asked them for help, the support offered me to fill the .pdf form with ALL my new card details (name, number, expiry date and CVV) and send them back, so they can update my payment details manually. Never met such a request from any service in my entire life!
After I refused and asked them for other options, one of the stuff managed to provide me with the link of an e-invoice to pay. It turned out to be a recurrent payment, which is fine with me, but they didn’t tell me that and I had to ask them about how to pay next month.
And finally, I had to ask them about everything many times and they don’t answer my questions properly. Like last time, I needed to change my card again but a week after a successful charge from my new card, I received a notification about an unsuccessful charge from my old one. When I asked them about the situation and if my insurance is active, they just answered “Please, pay this link…” I've sent them many letters with many question about what is going on with my coverage, if it was terminated, if it will be a waiting period because of this, if the upcoming month counted as covered (since we pay in advance). They only say "No", "Look by yourself attached" and provided me with the screenshot with all my payments list.
Luckily, I didn’t happen to use their service for real case. I sincerely don’t trust them in managing any issues.

29 de setembro de 2023
Avaliação não solicitada
logotipo da WrLife

Resposta da WrLife

For credit card payments, if a payment fails, you automatically receive an email alerting you about the failed payment. If you do not pay on time your cover you are responsible. All the credit card payments links are secured and easy to use.

Avaliado com 2 de um total de 5 estrelas

will not pay to you

i used wrlife from nov 2022 for 7 months. plan serenity 100k$ with outpatient(8k$/year) for adult+children

for small stuff like children flue - they cover your expenses after visit of doctor (~no more than 5k thb, we had 2 visits for winter time - both time it was, luckily otitis, not something serious like covid/dengue)

But if you go to doctor with bad symptoms, and he will tell you to do blood test and something will found (lack of vitamines, anemia) - they will decline it and will say that it is planned checkup. So you need wait until fill eveb worse, or maybe almost die, to be able use their outpatient "protect". but still, they can say that you had preconditions or planned it :-D

In total they don't cover for around 50k thb for 3 cases, which i payed by myself.

Also, when i had crisis situation (40c temperature) - i tried to call to hotline, it takes about 10 minutes to get a person speaking only thai (bad english), after that sending me to english speaking, which sayd "just go to closest government clinic and after that send us a bill" - i finally decide to stop using it.

19 de setembro de 2023
Avaliação não solicitada
logotipo da WrLife

Resposta da WrLife

No, you had a little fever that did not need hospitalization. But because you did not take the outpatient cover you tried to force us to cover an Inpatient which was not necessary in your case.

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