Love my ‘Lily’ black iron bed from The Wrought Iron and Brass Bed Co, bought through John Lewis. It’s sturdy, comfortable, traditional, elegant and will always be en vogue. I don’t think I will ever t... Ver mais
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Veja o que dizem as avaliações
Having browsed various options I settled on Iron & Brass Bed Company as they’re a UK family company employing local craftsmen who I hoped would take a pride in their product and service. From having p... Ver mais
Fabulous service from start to finish! From point of sale to delivery and assembly of the bed every step was seamless. The bed looks amazing so classy and timeless. You can instantly see by the qualit... Ver mais
Excellent product. Good communication. Easy to put together. It’s our 2nd one from the company so we knew it would be great. Would have given full marks but slightly concerned about the handling of su... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
The Iron & Brass Bed Company is a leading British manufacturer of handcrafted iron beds, wrought-iron bed frames, brass beds, and British wool mattresses. Based in Norfolk, every bed frame is made using traditional craftsmanship and finished to the highest standards, combining timeless design with exceptional durability. The company's mattresses are filled with fully traceable British wool sourced directly from British farms, offering natural comfort, breathability and long-lasting support. A commitment to British manufacturing and supply chain transparency has earned recognition through the Made in Britain 2024 Supply Chain Excellence Award, alongside shortlisting for the 2025 Wool Innovation Award and the 2025 Made in Britain Excellence in Procurement Award. The company is also proud to hold a Royal Warrant. Visitors are welcome at the Dersingham showroom near King's Lynn, where they can explore a collection of handcrafted iron beds, metal bed frames, brass beds and British wool mattresses. Quality craftsmanship, genuine provenance and exceptional customer service remain at the heart of everything The Wrought Iron & Brass Bed Company does.
Informações de contato
5 St Nicholas Court, PE31 6GZ, Dersingham, Reino Unido
- 01485 542516
- showroom@wroughtironandbrassbed.co.uk
- www.wroughtironandbrassbed.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 24 horas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent Product and Service
Having browsed various options I settled on Iron & Brass Bed Company as they’re a UK family company employing local craftsmen who I hoped would take a pride in their product and service. From having placed the order direct online for a bed and two side tables in a particular RAL colour, my expectations were exceeded. Commmnication was excellent and having elected for the home assembly service they were courteous and took care to ensure everything was as we wanted, and we are very pleased with the bed and tables Thank you to all concerned.
Love my ‘Lily’ black iron bed from The…
Love my ‘Lily’ black iron bed from The Wrought Iron and Brass Bed Co, bought through John Lewis. It’s sturdy, comfortable, traditional, elegant and will always be en vogue. I don’t think I will ever tire of it. The Bed Co were in contact with me from the start of the order to post delivery, always professional and helpful. I love that they are a family run business and their beds are made in England. Their people delivered and assembled within 15 mins and were polite and efficient.
The classiest of beds
Fabulous service from start to finish! From point of sale to delivery and assembly of the bed every step was seamless. The bed looks amazing so classy and timeless. You can instantly see by the quality and sturdiness of the bed it will definitely last a lifetime. I am on a mission now to replace the rest of the beds in our house with these gorgeous beds!
Fabulous customer service
From order to delivery, communication has been fab. Delivery was spot on. We chose to assemble the bed ourselves, which was super easy following the video tutorial. We did have issues with the finials, but was dealt with very efficiently. Thank you
Excellent product & service!!
Our Sophie bed was ordered via John Lewis, but the order was handled swiftly and in a very timely way by WIBB, and from the start their timings were accurate, even to the day/time of delivery, so Thank you!
The product is so well-made, and with the addition of brass bedknobs really added to the freshly-decorated room's appeal. Excellent!!
Overall very pleased , a few niggles with delivery
We ordered the Grace double bed and we are delighted with it, exactly as described and pictured. The mattress is very comfortable. The delivery men assembled it for us and removed all wrappings very efficiently. The company was easily contactable for advice.
We did have some slight issues around delivery, the day offered for delivery did not suit particularly well but the next available date was more than a month away. Delivery was supposed to be morning but was actually 2pm. We are in Scotland, that probably makes delivery a bit more difficult.
Overall definitely recommend these beds and this company but dont rely on an exact delivery time.
Highly recommended
I’ve bought three beds now from the Wrought Iron & Brass Company. Communication has been efficient, professional and friendly. The bed frames and mattresses are first rate. The delivery teams are efficient, tidy and friendly. I made space for a bedframe, the doorbell rung, and very soon I had a new bed assembled. Highly recommended.
An Excellent Experience
Very good quality products and customer service
Iron bed frame
From the very first enquiry through to the delivery and assembly the service has been superb. The sales team went above and beyond to ensure that the bed frame would go up my quirky stairs and the delivery men did the same. The bed frame is beautiful and is great quality.
The Wrought Iron Bed Company
The Wrought Iron Bed Company. Superb customer service from start to finish. Nikki was most helpful when I rang to place the order. Email communication was superb. The delivery team Matthew, plus the new boy! were very pleasant, put the bed up very quickly and efficiently.
The bed is superb, beautifully hand crafted and extremely comfortable.
I don’t very often write reviews, but on this occasion I felt that this company deserved a review for their superb product and efficient friendly staff.
Excellent customer service and bed!
Excellent customer service, great delivery and beautiful British made iron bed! Hopefully will last a lifetime! Really pleased, thanks

Resposta da Iron & Brass Bed Company
Excellent product
Excellent product. Good communication. Easy to put together. It’s our 2nd one from the company so we knew it would be great. Would have given full marks but slightly concerned about the handling of such a high value item by the deliverers. It seemed to be just chucked in the back of an untidy van.

Resposta da Iron & Brass Bed Company
Excellent all round
I took delivery of my new bed yesterday and am absolutely delighted with it - looks beautiful and a wonderful addition to my home! Really pleased to be able to buy from a small company and love the fact that each bed is made to order. Customer service from start to finish has been excellent, very attentive and responsive. Would not hesitate to recommend this company.

Resposta da Iron & Brass Bed Company
delighted with my Sophie bed
I am delighted with my Sophie bed which I had been promising myself for a number of years, and I am not disappointed.
Great follow up from the company’s customer service team to clarify order, delivery and to then check all good with bed, installation and delivery. Couldn’t fault them.

Resposta da Iron & Brass Bed Company
Excellent Product Excellent Service
Absolutely delighted with my new bed .
The quality is outstanding and it has exceeded my expectations.
From start to finish, the company was extremely helpful, with excellent communications.
Delivery was professional and hassle free.
I wouldn’t hesitate to recommend them to anyone looking for a quality bed and first class customer service. Thank you for such a great experience.

Resposta da Iron & Brass Bed Company
The bed is fantastic
The bed is fantastic, very well made, sturdy and pretty to boot. It took 6 weeks to be made and was absolutely worth waiting for, then was delivered and assembled for us in a matter of minutes. I'm really pleased with it and would absolutely recommend the Wrought Iron and Brass Bed Company

Resposta da Iron & Brass Bed Company
Sturdy and elegant bed!
Great, sturdy bed! Delivered on time and assembled by the delivery men very quickly.

Resposta da Iron & Brass Bed Company
Excellent experience
Communication excellent throughout. Delivery was timely, quick, efficient and courteous. We are very pleased with our new double bed.

Resposta da Iron & Brass Bed Company
Well made bed
We bought a new bed frame and bed base from this Company. The product is great quality (and made in this country) and the customer service has been brilliant. Neil did a great job in delivering and assembling it. We are delighted with our new bed.

Resposta da Iron & Brass Bed Company
Quality. Quality. Quality
From my first'phone call to Nikki right through to delivery I cannot fault this company.
I was given a 6 week time line and on the dot the mattress was delivered.
I was informed every step of the way. The 2 man delivery team called half an hour before arrival and did a great job!
The mattress isn't cheap but then how could it be? The materials, craftsmanship and hand finishes are costly. BUT a good night's sleep is genuinely priceless.
If you are thinking about investing in a new mattress this company will not let you down. A great experience AND a great night's sleep.
Thank you!
UPDATE AFTER 2 WEEKS
Just flipped and turned the mattress.
After 2 weeks I can confirm this is the most comfortable mattress I have ever owned. It is completely supportive.
I have always been a 4 hr sleeper- awake at 2 am/ 4am etc. Now I sleep for 7 hrs straight. This purchase has literally changed my life. Fantastic product!!

Resposta da Iron & Brass Bed Company
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