Zenith Vehicle Contracts Avaliações 

1.631
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I was contacted in advance to let me know the car was ready and also received a call on the day of delivery advising that the driver would arrive within 30 minutes, so I was kept well informed thr... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Enquiry stage was really easy to complete. My query with account set up was sorted out super quick. Great customer service.

Avaliado com 5 de um total de 5 estrelas

I had never leased a company car before so contacted the customer service number and spoke to Thomas. I told him about my non negotiables and he was able to find brands of cars and also provide some t... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

My employer approved the salary sacrifice order a week ago, but the car order has not yet been placed by Zenith. I contacted the team by phone, however they were unable to confirm the reason for the d... Ver mais

Detalhes da empresa

  1. Serviço de Locação

Informação fornecida por fontes externas variadas

The UK's leading independent leasing, fleet management and vehicle outsourcing business. Are you a driver? Please direct queries to our customer service team.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 95% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(1.631)

345 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Easy to follow and great platform.

Easy to follow UI and breaks down cost well which helps. The platform itself is good too.

5 de junho de 2026
logotipo da Zenith Vehicle Contracts

Resposta da Zenith Vehicle Contracts

Hi Jayran, thanks for the 5 stars. Good to hear you like the platform and found it easy to follow. Michelle@Zenith

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service, with no ask too much. They were very patient and knowledgeable in advising on the best options and maintained a 2 way channel communication at all times.

5 de junho de 2026
logotipo da Zenith Vehicle Contracts

Resposta da Zenith Vehicle Contracts

Hi Jamie, thanks for the 5 stars and great feedback! Always good to hear. Michelle@Zenith

Avaliado com 5 de um total de 5 estrelas

Great service and support!

27 de maio de 2026
logotipo da Zenith Vehicle Contracts

Resposta da Zenith Vehicle Contracts

Hi Dragan and thank you for the 5 star feedback. I am pleased to hear that you have received great service and support. Jonny@Zenith

Avaliado com 1 de um total de 5 estrelas

Absolutely robbing company,I’m trying…

Absolutely robbing company,I’m trying to give car back early,Zenith trying to charge for un-used pro-rated milage,not in contract but apparently can change contact when and no need to give notice,stay clear do not use this company

2 de junho de 2026
Avaliação não solicitada
logotipo da Zenith Vehicle Contracts

Resposta da Zenith Vehicle Contracts

Hi Darren, sorry to hear this. If you would like us to look into this further for you, please contact us at complaints@zenith.co.uk. Michelle@Zenith

Avaliado com 4 de um total de 5 estrelas

Find the web page a little annoying

Find the web page a little annoying
could do with some more selections so you can narrow down your search

26 de maio de 2026
logotipo da Zenith Vehicle Contracts

Resposta da Zenith Vehicle Contracts

Hi David, thank you for your feedback. I will pass this along to the team. Michelle@Zenith

Avaliado com 5 de um total de 5 estrelas

Seamless Journey with Zenith Team

The platform is easy to navigate, making it simple to find a car that suits your needs and budget. The website provides clear instructions along with helpful FAQs. Communication from the Zenith team has been excellent, with timely follow-ups throughout. I look forward to a smooth and positive experience with the quote provided and the ongoing transaction.

1 de junho de 2026
logotipo da Zenith Vehicle Contracts

Resposta da Zenith Vehicle Contracts

Hi Jobin, thanks for the feedback and the 5 stars! Pleased to hear you are happy with the service. Michelle@Zenith

Avaliado com 3 de um total de 5 estrelas

User Experience Lacking and incorrect 'starting from' pricing

User experience navigating the site could be better. I also noticed that some vehicle models had a starting from price that was different (lower) when I clicked into it. This should be looked at as the monthly difference was significant and could put people off. It would also be good to have a shortlist / favourites

31 de maio de 2026
logotipo da Zenith Vehicle Contracts

Resposta da Zenith Vehicle Contracts

Hi Luke, thanks for your feedback. I will pass this on to the team! Michelle@Zenith

Avaliado com 5 de um total de 5 estrelas

Easy to order online.

29 de maio de 2026
logotipo da Zenith Vehicle Contracts

Resposta da Zenith Vehicle Contracts

Hi there, thank you for the 5 star review. Really great to hear you had a positive ordering experience! James@Zenith

Avaliado com 5 de um total de 5 estrelas

easy to order a new car

easy to order a new car

21 de maio de 2026
logotipo da Zenith Vehicle Contracts

Resposta da Zenith Vehicle Contracts

Hi Damian, thanks for the 5 star review! So glad to hear you had a great experience ordering a vehicle, we hope you enjoy it once it arrives! James@Zenith

Avaliado com 4 de um total de 5 estrelas

Great site but could be a little more…

Great site but could be a little more intuitive - would be good to see the different specs of car, for example

20 de maio de 2026
logotipo da Zenith Vehicle Contracts

Resposta da Zenith Vehicle Contracts

Hi there, thank you for leaving us a review. I'm sorry you couldn't leave us 5 stars this time! There are filters on the website to allow you to see the specification of vehicles. If you would like our Sales team to reach out to provide any help, this can be arranged. James@Zenith

Avaliado com 4 de um total de 5 estrelas

I managed to get a good deal on a…

I managed to get a good deal on a Jaecoo, but generally I feel the prices on the EV salary sacrifice scheme are far too high compared to the open-market.

18 de maio de 2026
logotipo da Zenith Vehicle Contracts

Resposta da Zenith Vehicle Contracts

Hi there. I am pleased to hear that you have found a vehicle that meets your requirements, but I am sorry that you feel prices are higher in comparison to the open market. Our service includes elements additional to the vehicle itself, including a maintenance package, tyres, insurance etc, which can provide a strong overall value depending on individual circumstances.

That said, we really appreciate you sharing your perspective, as it helps us continue to review and improve our offering to ensure it remains competitive and transparent. Jonny@Zenith

Avaliado com 4 de um total de 5 estrelas

Very easy to do

Very easy to do, informative and Lewis who contacted me a few times to advise me on certain areas I needed to know was great

26 de maio de 2026
logotipo da Zenith Vehicle Contracts

Resposta da Zenith Vehicle Contracts

Hi there. I am happy to be informed that the process is easy and Lewis has been in touch with advice on several occasions. I will feed this positive feedback to him. Jonny@Zenith

Avaliado com 5 de um total de 5 estrelas

Good range of cars, easy order process

Zenith offer a good range of vehicles, and obtaining a quotation is a straightforward process. Having now placed an order I am being kept informed of progress on a regular basis.

18 de maio de 2026
logotipo da Zenith Vehicle Contracts

Resposta da Zenith Vehicle Contracts

Hi Graham and thanks for the 5 star feedback. I am happy to hear that we provide a good selection of vehicles, where quoting is straightforward. I am also pleased that you are being updated throughout your order progression and I hope you are excited for your vehicle arrival. We look forward to supporting you on your journey with Zenith. Jonny@Zenith

Avaliado com 5 de um total de 5 estrelas

Ease of the process

23 de maio de 2026
logotipo da Zenith Vehicle Contracts

Resposta da Zenith Vehicle Contracts

Hi there and thank you for the 5 stars! I am pleased to hear the process is easy. Jonny@Zenith

Avaliado com 5 de um total de 5 estrelas

Expectation well and truly met.

Fast, efficient and did what they said. Excellent communication, which is so rare these days. Can’t fault.

20 de maio de 2026
Avaliação não solicitada
logotipo da Zenith Vehicle Contracts

Resposta da Zenith Vehicle Contracts

Hi Anthony and thank you for the 5 star feedback. It is wonderful to hear that your expectations have been well and truly met, with excellent, fast and efficient communication, following through with our guidance. Jonny@Zenith

Avaliado com 4 de um total de 5 estrelas

I'm yet to get my car but so far the…

I'm yet to get my car but so far the process has been smooth and efficient.

15 de maio de 2026
logotipo da Zenith Vehicle Contracts

Resposta da Zenith Vehicle Contracts

Hi there. I am pleased to hear the process has been smooth and efficient. I hope you are looking forward to your vehicle delivery, and if you have any questions leading up to, upon and thereafter, please don't hesitate to reach out. Jonny@Zenith

Avaliado com 5 de um total de 5 estrelas

Easy to follow.

Easy to follow.
Documents simple to understand. Lewis was also ready and approachable to answer questions

15 de maio de 2026
logotipo da Zenith Vehicle Contracts

Resposta da Zenith Vehicle Contracts

Hi there and thanks for the 5 stars! I am happy to hear that documents are simple to follow and Lewis has been approachable to answer your queries. I will inform him of this wonderful feedback. Jonny@Zenith

Avaliado com 4 de um total de 5 estrelas

Good explanation

Good explanation

15 de maio de 2026
logotipo da Zenith Vehicle Contracts

Resposta da Zenith Vehicle Contracts

Hi Stephen. I am pleased to hear you have been provided a good explanation. Jonny@Zenith

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