Disappointed that Zoopla only uses the first part of postcode data for valuations. Our house value is being compared to sold prices in the nearest big town (Tiverton) which is 20 miles away and houses... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Zoopla priced my house at £139,000 We've recently had it priced by a surveyor at £400,000 and that was before we had a new kitchen fitted and a dilapidated conservatory replaced so it must be worth... Ver mais
A empresa respondeu
The map jumps to another property, totally unrelated. WHY!!! I care only about the area I am looking at, THAT IS WHY I AM USING A MAP!!! Later edit: ask your developers to actually use the dam... Ver mais
A empresa respondeu
Your valuations are pathetic, below actual market valuation (by quite a lot) and to be honest, sh*te. Weird how my neighbour with a mirror image property has a value which is actually over £30,000 m... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Zoopla
Escrito pela empresa
We know what a home is really worth
Our mission is to be the UK’s premier property destination for buyers, renters, agents and landlords.
By leaving a rating and review, you’re helping us get there. And making sure we improve to better serve you. We call that a win-win situation.
Property estimates powered by expert data
Our estimates are based on information we get from third party data sources like HM Land Registry. It includes:
Our estimates are just estimates. For the best and most accurate valuation, get an agent to visit your property in person.
We work with agents
But we are not agents. We direct your calls and messages to them but have no influence on whether or not they respond to you. They tend to prioritise enquiries based on your circumstances, so it’s worth giving as much information as you can when you contact them.
In terms of listings, we show you everything agents tell us about a property. This includes when a property is sold or let.
Our mission is to be the UK’s premier property destination for buyers, renters, agents and landlords.
By leaving a rating and review, you’re helping us get there. And making sure we improve to better serve you. We call that a win-win situation.
Property estimates powered by expert data
Our estimates are based on information we get from third party data sources like HM Land Registry. It includes:
- When the property was last sold and how much for
- Changes in the local and wider property market
- Property features
- Local area information like schools and crime rates
Our estimates are just estimates. For the best and most accurate valuation, get an agent to visit your property in person.
We work with agents
But we are not agents. We direct your calls and messages to them but have no influence on whether or not they respond to you. They tend to prioritise enquiries based on your circumstances, so it’s worth giving as much information as you can when you contact them.
In terms of listings, we show you everything agents tell us about a property. This includes when a property is sold or let.
Informações de contato
The Cooperage, 5 Copper Row, SE1 2LH, London, Reino Unido
- www.zoopla.co.uk
1,2
Muito Ruim
4 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 96% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Under valued our house by 75k
Under valued our house by 75k
Best a valuation from reputable estate agent.
20 de junho de 2025
Avaliação não solicitada
Resposta da Zoopla
Hi Mr Sutton,
Thank you for sharing your concerns with us. We're really sorry to hear you feel this way about our valuation model.
The Zoopla house price estimate is based on data fed through an automated valuation model (AVM), which analyses property information on all 29 million UK homes on a continuous basis. Our data comes from multiple sources based on a number of data points relating to property sales, values and home characteristics throughout the UK, including publicly available data such as that from HM Land Registry and Registers of Scotland.
The accuracy of Zoopla estimates is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates.
We receive new data all the time and above-average variations will be largely a result of changing property characteristics and the comparability of the property to the local market. Therefore, discrepancies and/or increases or decreases such as you have outlined are not unusual.
Here is a Help Centre article that will give you more information on where we get our data from:
https://help.zoopla.co.uk/hc/en-gb/articles/360005677897
Nevertheless, we would like to discuss your property estimate further with you and we will now message you privately for more information.
Many thanks,
Zoopla Support
Automated valuation based on the fact…
Automated valuation based on the fact my neighbour sold their house even though I have an extra bedroom, kitchen and bathroom extension, larger house, side access and driveway! Awful company!! All information is incorrect! Shouldn’t be allowed to spread misinformation.. what’s the point in listing false information about a property?! Pointless company
19 de junho de 2025
Avaliação não solicitada
Resposta da Zoopla
Hi Sarah,
Thank you for sharing your concerns with us. We're really sorry to hear you feel this way about our valuation model.
The Zoopla house price estimate is based on data fed through an automated valuation model (AVM), which analyses property information on all 29 million UK homes on a continuous basis. Our data comes from multiple sources based on a number of data points relating to property sales, values and home characteristics throughout the UK, including publicly available data such as that from HM Land Registry and Registers of Scotland.
The accuracy of Zoopla estimates is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates.
We receive new data all the time and above-average variations will be largely a result of changing property characteristics and the comparability of the property to the local market. Therefore, discrepancies and/or increases or decreases such as you have outlined are not unusual.
Here is a Help Centre article that will give you more information on where we get our data from:
https://help.zoopla.co.uk/hc/en-gb/articles/360005677897
Nevertheless, we would like to discuss your property estimate further with you and we will now message you privately for more information.
Many thanks,
Zoopla Support
Forcing pride
Opened site and as soon as I saw pride colours I knew that I will not spend on the site another second.
4 de junho de 2025
Avaliação não solicitada
Resposta da Zoopla
Hi Janis,
Thanks for getting in touch and for your feedback, we're sorry to hear you feel this way.
Well spotted - we have changed our logos for Pride Month! We're proud (pardon the pun) to support marginalized groups - who often experience homelessness at disproportionate rates - through our work with the Stonewall and Crisis charities, and stand in solidarity with anybody from all walks of life experiencing adversity. And although we have a new logo look for June, you'll find that the experience of using our website is the same as always.
If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:
https://help.zoopla.co.uk/
Many thanks,
Zoopla Support
Ghosted Twice
Booked a viewing and was left waiting outside the building. When I called to ask about it, they acted confused, but, after a very long phone call, agreed to a viewing the next day. They then cancelled this viewing with only 2 hours notice.
As someone with very limited time off from work, this has been a miserable experience.
29 de maio de 2025
Avaliação não solicitada
Resposta da Zoopla
Hi,
Thanks for getting in touch and for your feedback. We're sorry to hear of your expereince with this agent.
I would like to assure you that all estate and lettings agents advertising on Zoopla Property Group portals are required to be compliant with applicable laws, regulations and codes of practice in the United Kingdom.
All agents undertake several checks before they were accepted as a Zoopla agent; however, we have no control over their daily business. If you have any concerns, I would suggest visiting the agent at their listed address to discuss the matter further:
Alternatively, you may call the agent and ask to speak with their branch manager directly.
If there's anything else we can do to help you with, be sure to visit our Help Centre where you may find many useful articles as well as a designated section for property seekers:
https://help.zoopla.co.uk/
Many thanks,
Zoopla Support
Amazing Customer Service, Outdated Product
There are some great members of the team at Zoopla, including Michael Olayokun who offered outstanding customer service to our agency. However, the user interphase as an agent with zoopla pro is very outdated - a small example of this is you can wait 10 minutes for photography to upload, then click save and when you save it deletes everything with no explanation, including the long proeprty description we wrote. After calling zoopla, their team sounded fed up (fair enough) and advised yeah that's just because zoopla won't accept the format so you need to do X,Y Z to make it work. Not impossible but definetly more stressful than using On The Market and it's 2025 guys come on! Keep up or get left behind :)
30 de maio de 2025
Avaliação não solicitada
Resposta da Zoopla
Hi Adam,
Thanks for getting in touch and for your feedback.
Many of the features on our site & mobile app are continually being developed and we recognise that things aren't perfect.
Zoopla aims to provide users with an advantage in the property market by creating a transparent marketplace, and our tools and services improve and become more effective with feedback and data from our users.
If you need any further assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:
https://help.zoopla.co.uk/
I have provided this feedback to the team who look after our property experiences.
Many thanks,
Zoopla Support
Zoopla haven’t got a clue!
Zoopla haven’t got a clue! They valued my house reasonably closely to the real value. Then next door (we are a semi) was sold for around 20% more than the Zoopla valuation. Then Zoopla more than halved the value of our property. Twelve months on they have removed our valuation because they say they have nothing to base it on!
Of course Zoopla respond blaming the quality of the information they receive. If that’s the case, shouldn’t they change their sources of information as they obviously have no bearing on reality.
21 de maio de 2025
Avaliação não solicitada
Resposta da Zoopla
Hi Steven,
Thank you for sharing your concerns with us. We're really sorry to hear you feel this way about our valuation model.
The Zoopla house price estimate is based on data fed through an automated valuation model (AVM), which analyses property information on all 29 million UK homes on a continuous basis. Our data comes from multiple sources based on a number of data points relating to property sales, values and home characteristics throughout the UK, including publicly available data such as that from HM Land Registry and Registers of Scotland.
The accuracy of Zoopla estimates is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates.
We receive new data all the time and above-average variations will be largely a result of changing property characteristics and the comparability of the property to the local market. Therefore, discrepancies and/or increases or decreases such as you have outlined are not unusual.
Here is a Help Centre article that will give you more information on where we get our data from:
https://help.zoopla.co.uk/hc/en-gb/articles/360005677897
Many thanks,
Zoopla Support
Very bad iiiiiiiiii
1 de maio de 2025
Avaliação não solicitada
Resposta da Zoopla
Hi,
Thanks for getting in touch and for your feedback. We're sorry to hear you feel this way.
Many of the features on our site & mobile app are continually being developed and we recognise that things aren't perfect.
Zoopla aims to provide users with an advantage in the property market by creating a transparent marketplace, and our tools and services improve and become more effective with feedback and data from our users.
If you need any further assistance and wish to contact us directly with your feedback, you may do so via our designated Help Centre:
https://help.zoopla.co.uk/
I have provided this feedback to the team who look after our property experiences.
Many thanks,
Zoopla Support
Extremely Challenging Living Conditions…
A Deeply Disturbing Reality – AVOID 62 Leegrange Road, Manchester, M9 4FA – and the Surrounding Complex at All Costs
This is not a home. It is an orchestrated descent into chaos, anchored by a single toxic nucleus: Flat 62. If you are considering relocating to this complex (which includes 60, 62, 68, 70, 72, 74, 76, 78, 80), I implore you—reconsider. Unless your definition of domestic bliss involves daily exposure to relentless noise pollution, aggressive intimidation, and the suffocating stench of cannabis, you will find yourself trapped in an ongoing psychological siege.
The residents of Flat 62—whose behaviour is nothing short of anarchic—have, for nearly a decade, held the entire community hostage. Their daily routine revolves around drug consumption, thunderous music blaring from dusk until late morning, and violent verbal altercations that echo through the walls with alarming regularity. This is not occasional disturbance. This is a sustained campaign of anti-social conduct that renders peaceful living utterly impossible.
More disturbingly, a banned breed pitbull, kept entirely unleashed, roams the grounds freely, posing a very real physical danger. I have, on multiple occasions, delayed leaving my own home to avoid potential attack. The parking area has been reduced to a disgraceful tableau: these individuals—who do not even own vehicles—sprawl across the bays, sunbathing half- half-naked, hurling obscenities, and behaving with shocking indecency, while families with young children are forced to witness it daily.
Despite countless reports, photographic evidence, time-stamped audio recordings, and direct appeals to the landlord, nothing has been done. The police have been called repeatedly. Their visits, however, are little more than fleeting interruptions to an otherwise uninterrupted reign of terror. The occupants return within hours, as brazen and emboldened as ever.
It would be laughable if it weren’t so tragic: these individuals pay nothing, yet contribute everything to the downfall of this once-decent space. Meanwhile, working, law-abiding tenants like myself not only endure this torment, but effectively subsidise it through our rent and taxes.
The electric cupboard has been hijacked and repurposed as personal storage. Radiators have been ripped from walls. Communal areas have been transformed into ashtrays, rubbish tips, and drug dens. The building is quite literally decaying under the weight of unchallenged lawlessness. Fresh air? Non-existent. Open your windows and inhale a blend of cannabis, decay, and human aggression.
Let me be clear: Flat 62 is the problem, and the landlord’s inaction has made them an accomplice. Their silence, in the face of overwhelming documentation and pleas for intervention, speaks volumes. This is not neglect, it is complicity.
There are numerous flats currently for sale in this complex. That alone should serve as a damning indictment.
This review will remain permanently published until meaningful, measurable, and lasting action is taken.
Do not be fooled by the listings. What awaits you here is not a home, it is a prolonged assault on your mental, emotional, and physical wellbeing. Proceed with caution. Or better yet, don’t proceed at all.
This has been an ongoing and prolonged issue that has been constant for 8 consecutive years!!!!
17 de maio de 2025
Avaliação não solicitada
Resposta da Zoopla
Hi,
It looks like you have left a review for an issue out of Zooplas control.
I would like to advise you that Zoopla does not engage in direct sales or lettings activities for properties, we are a UK property portal providing estate agents with advertising through our website and our affiliated partner websites.
To be precise, we provide ‘For sale’ and ‘To rent’ property listings in the UK along with free, instant house price estimates and sold prices on homes.
We are not an estate agency and we do not offer property management services. Also, we are not a landlord. For this reason, I am unable to provide the type of advice you are seeking via our site.
Alternatively, please feel free to review our customer Help Centre at help.zoopla.co.uk (http://help.zoopla.co.uk/) to further understand the offering Zoopla can assist you with.
Many thanks,
Zoopla Support
Scam seller advertised on Zoopla
I have unfortunately fallen victim to a fraudster who used Zoopla to advertise the properties. What sort of vetting are Zoopla doing to make sure the sellers and property they are advertising are genuine and real!! Evidently NOTHING
29 de janeiro de 2025
Avaliação não solicitada
Resposta da Zoopla
HI Liam,
Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.
We'd like to discuss this further with you and we'll DM you shortly for more information.
Many thanks,
Zoopla Support
Absolutely awful company with…
Absolutely awful company with valuations that are totally unrealistic. My wife and I checked their valuation of our house, it was just under £600,000. We went to all the trouble of trusting this and set about buying a new house having done all the maths. We then had our house valued by five reputable agents, all who said roughly the same, market at £530,000 and to take £520,000
Having checked with other people the experience is the same Nationwide.
In my opinion Zoopla are not fit for purpose.
It’s now a week since my review and Zoopla have sent this totally inept reply below, probably compiled by A I as it looks like gobbledygook. As I say, they are not fit for purpose. It now appears they simply send a pre worded non sensical response to a complaint, shows how much they care !!!
The response actually admits that the method they use to arrive at prices does not work and delivers false inflated prices that are simply not accurate and that the data gathering is totally flawed.
4 de março de 2025
Avaliação não solicitada
Resposta da Zoopla
Hi Patrick,
Thank you for sharing your concerns with us. We're really sorry to hear you feel this way about our valuation model.
The Zoopla house price estimate is based on data fed through an automated valuation model (AVM), which analyses property information on all 29 million UK homes on a continuous basis. Our data comes from multiple sources based on a number of data points relating to property sales, values and home characteristics throughout the UK, including publicly available data such as that from HM Land Registry and Registers of Scotland.
The accuracy of Zoopla estimates is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates.
We receive new data all the time and above-average variations will be largely a result of changing property characteristics and the comparability of the property to the local market. Therefore, discrepancies and/or increases or decreases such as you have outlined are not unusual.
Here is a Help Centre article that will give you more information on where we get our data from: https://help.zoopla.co.uk/hc/en-gb/articles/360005677897
Many thanks,
Zoopla Support
From an agent perspective, awful.
From an agent perspective - very poor hence rightmove dominate.
Terrible leads (4 % conversion to valuation)
Inaccurate over billing each month, apparently zero control over their accounts and consistently over charging.
Perhaps we will give on the market a try instead and drop this incapable platform.
1 de maio de 2025
Avaliação não solicitada
Resposta da Zoopla
Hi Aimee,
Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.
We'd like to discuss this further with you and we'll DM you shortly for more information.
Many thanks,
Zoopla Support
After contacting zoopla with my…
After contacting zoopla with my concerns about a previous valuation of my property they informed me there was nothing they could do? So a property that has had over £150K spent on it and an agent saying the improvements make it £300+ more, zoopla value it at £55K more than the purchase price. I am not sure about my legal rights but I will be taking this further as this could reflect on my resale value as they do not research any improvements before giving their . Appraisal. It also doesn’t help buyers. Really bizarre property valuers, I don’t think they should influence the property price using generic market increases without taking into consideration improvments
29 de abril de 2025
Avaliação não solicitada
Resposta da Zoopla
HI Kevin,
Thank you for sharing your concerns with us. We're really sorry to hear you feel this way about our valuation model.
The Zoopla house price estimate is based on data fed through an automated valuation model (AVM), which analyses property information on all 29 million UK homes on a continuous basis. Our data comes from multiple sources based on a number of data points relating to property sales, values and home characteristics throughout the UK, including publicly available data such as that from HM Land Registry and Registers of Scotland.
The accuracy of Zoopla estimates is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates.
We receive new data all the time and above-average variations will be largely a result of changing property characteristics and the comparability of the property to the local market. Therefore, discrepancies and/or increases or decreases such as you have outlined are not unusual.
Your renovations or refurbishments may be taken into consideration in the Property estimate if it has been recorded by the relevant data source. Our data sources, like Ordnance Survey and HM Land Registry update their information on a regular basis. We then include these updates in our calculations. Otherwise, we aren't able to manually change the estimate we display.
Here is a Help Centre article that will give you more information on where we get our data from:https://help.zoopla.co.uk/hc/en-gb/articles/360005677897
Many thanks,
Zoopla Support
Wish Zoopla would make its price guide…
Wish Zoopla would make its price guide more accurate.
Small development I’m on maxs out at £350k but Zoopla has properties here worth £400k+
Total work of fiction and of no value to a seller.
22 de abril de 2025
Avaliação não solicitada
Resposta da Zoopla
HI Stephen,
Thank you for sharing your concerns with us. We're really sorry to hear you feel this way about our valuation model.
The Zoopla house price estimate is based on data fed through an automated valuation model (AVM), which analyses property information on all 29 million UK homes on a continuous basis. Our data comes from multiple sources based on a number of data points relating to property sales, values and home characteristics throughout the UK, including publicly available data such as that from HM Land Registry and Registers of Scotland.
The accuracy of Zoopla estimates is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates.
We receive new data all the time and above-average variations will be largely a result of changing property characteristics and the comparability of the property to the local market. Therefore, discrepancies and/or increases or decreases such as you have outlined are not unusual.
Here is a Help Centre article that will give you more information on where we get our data from: https://help.zoopla.co.uk/hc/en-gb/articles/360005677897
Many thanks,
Zoopla Support
Very discriminating landlord agents…
Very discriminating landlord agents agaist renting to people who get u.c and who have children or disabilities and people in desperate need of housing. This site should get shut down for unfair discrimination and be investigated undercover.
Boycott zoopla.
23 de abril de 2025
Avaliação não solicitada
Resposta da Zoopla
Hi,
Thank you so much for taking the time to leave us your feedback and we're sorry to hear about your negative experience.
We'd like to discuss this further with you and we'll DM you shortly for more information.
Many thanks,
Zoopla Support
The property listing contains incorrect…
The property listing contains incorrect information about ownership structure and falsely shows a sale that never occurred. Despite my attempts to have this corrected over the past two years, I've received no response. This inaccurate information could negatively impact my upcoming sale.
22 de abril de 2025
Avaliação não solicitada
Zoopla information can be very wrong
Zoopla information can be very wrong. I do live in a reading town centre in a 2 bed flat. I did my valuation of my property done last November 2024 and it was about 280k. The estate agents were really interested about my flat for selling or renting it out. According to Zoopla, the flat price is like 200k which is wrong to me. There are other flats in the market similar to this one and the asking price of flat is like over 270k or more so not sure why on earth Zoopla provides such a wrong information on their site and demotivate others. My ask to Zoopla is do some research and provide as much as accurate information as possible and do not rely on AI.
19 de abril de 2025
Avaliação não solicitada
Resposta da Zoopla
Hi Samina,
Thanks for your reply
The sold house price information for this property is supplied to us by the Land Registry as a matter of public record. For your convenience, the information they currently hold against your address is as follows:
Flat 5, Mason Court, Mason Street, Reading, RG1 7PP
Transaction history
A 2017-08-25 £117,500
A 2015-08-28 £102,500
Please see below:
http://landregistry.data.gov.uk/app/ppd/
If you wish to check the information they hold and update any missing or incorrect details, I suggest you get in touch with them directly via the following site:
https://www.gov.uk/government/organisations/land-registry
We don't allow additions, edits or deletions as this would stop our services from being valuable to you; however, when we receive updated sold price information from the Land Registry, we will make sure the information is updated or removed on our site as soon as possible.
Kind regards
Not very supportive of new properties
Not very supportive of new properties, for some inexplicable reason my address (out of a series of 80 properties) isn’t listed. So contacted Zoopla support who required land registry variation, saying they use that. I went to the trouble to check there and with council, but zoopla said there’s nothing the can do as it’s based on Land registry? Which is present and correct. Gave up in the end as this was clearly too difficult for them to sort after 4 or 5 repetitive emails
14 de novembro de 2024
Avaliação não solicitada
Resposta da Zoopla
Hi Joanthan,
Thanks for getting in touch and for your feedback. We're sorry to hear you feel this way.
While we endeavour to provide information on every property in the UK, our property data may sometimes be incomplete, out-of-date, or occasionally incorrect. There are a few common occurrences of why an address may not appear on Zoopla and they include:
• An address still being flagged as a proposed 'provisional' development
• The piece of data has been suppressed at the request of the property owner or estate agent
• The property is not a residential dwelling i.e. it is marked as a commercial unit
If that's not the case, we advise you to contact your local authority/council directly who should be able to advise you further as we are unable to add or edit address data. Additionally, you can reach out to FindMyAddress too - who work in partnership with Ordinance Survey and Local Government - via the 'Report Feedback' link on their site to report any missing or incorrect address information.
Furthermore, you can contact Ordnance Survey directly on the link below:
https://www.ordnancesurvey.co.uk/contact-us?topic=Complaints&subtopic=Make-a-complaint#Complaints
When updated information is passed through to us directly from Ordnance Survey, the changes will be reflected on our site as soon as possible.
We're always working on new features and improvements for our site & mobile app. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource, so thank you for your suggestion. I have passed your comments onto the team who are responsible for our property experiences.
Many thanks,
Zoopla Support
Wildly inaccurate property valuation models
My experience in using the Zoopla property valuation model is that it’s wildly inaccurate in the order of 10s of thousands. Anyway, I’d recommend users be very cautious in using Zoopla and instead review local and regional property sale stats which will be far better results.
26 de março de 2025
Avaliação não solicitada
Resposta da Zoopla
Hi Duraid,
Thank you for sharing your concerns with us. We're really sorry to hear you feel this way about our valuation model.
The Zoopla house price estimate is based on data fed through an automated valuation model (AVM), which analyses property information on all 29 million UK homes on a continuous basis. Our data comes from multiple sources based on a number of data points relating to property sales, values and home characteristics throughout the UK, including publicly available data such as that from HM Land Registry and Registers of Scotland.
The accuracy of Zoopla estimates is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates.
We receive new data all the time and above-average variations will be largely a result of changing property characteristics and the comparability of the property to the local market. Therefore, discrepancies and/or increases or decreases such as you have outlined are not unusual.
Here is a Help Centre article that will give you more information on where we get our data from:
https://help.zoopla.co.uk/hc/en-gb/articles/360005677897
We're always working on new features and improvements for our site & mobile app. It's valuable feedback and ideas from users like you helps us to develop and make Zoopla a more useful resource, so thank you for your suggestion. I have passed your comments onto the team who are responsible for our property experiences.
Many thanks,
Zoopla Support
Stay away
I took the option to pay in 10 months, house didn’t sell and I paid the fees (Don’t take this option). Once they took payment they weren’t interested in providing any assistance or guidance. DO NOT USE!
17 de março de 2025
Avaliação não solicitada
Resposta da Zoopla
Hi Dharmesh,
Thank you for your review. We're sorry to hear of your negative experience with an agent on our site.
We would like to assure you that all estate and lettings agents advertising on Zoopla Property Group portals are required to be compliant with applicable laws, regulations and codes of practice in the United Kingdom.
All agents undertake several checks before they are accepted as a Zoopla agent.
We would like to help and resolve this matter for you and so, we will DM you for more details.
Many thanks,
Zoopla Support
They devalue peoples houses
They devalue peoples houses. They refuse to correct their mistakes and list the correct value of your home. Stay away from them if you’re wise
3 de março de 2025
Avaliação não solicitada
Resposta da Zoopla
Hi Helen,
Thank you for sharing your concerns with us. We're really sorry to hear you feel this way about our valuation model.
The Zoopla house price estimate is based on data fed through an automated valuation model (AVM), which analyses property information on all 29 million UK homes on a continuous basis. Our data comes from multiple sources based on a number of data points relating to property sales, values and home characteristics throughout the UK, including publicly available data such as that from HM Land Registry and Registers of Scotland.
The accuracy of Zoopla estimates is influenced by a number of factors such as the current market values of homes, the quality of the information available on the given property and the availability of comparable properties in the area. This means that unique properties or those where the housing market is slower, may experience less accurate estimates.
We receive new data all the time and above-average variations will be largely a result of changing property characteristics and the comparability of the property to the local market. Therefore, discrepancies and/or increases or decreases such as you have outlined are not unusual.
Here is a Help Centre article that will give you more information on where we get our data from:
https://help.zoopla.co.uk/hc/en-gb/articles/360005677897
Many thanks,
Zoopla Support
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