Wyndham Hotels & Resorts Avaliações 

I booked a stay at this hotel on May 29th, 2025 for family weekend at UA (October 3rd - 5th) through Wyndham's website. That's FOUR MONTHS ahead of my stay! I get an email (attached) from these clowns at Wyndham on September 30th, 2025 canceling my reservation less than FOUR DAYS before my stay! No explanation, no phone call, no effort to make it right.
I immediately started calling the "Customer Care Relocation Specialist" number in the email - about a dozen calls and 3 urgent messages left - nothing...crickets!
I called the actual hotel and some rude lady said something along the lines of "we under renovation" in response to everything I said with no offer for help - just basically "sorry, you're screwed and we don't give a rat's crap".
Needless to say, since I had already paid for family weekend events, football game tickets, and taken off work, I had no choice but to book another hotel at the last minute. It cost me more than twice as much and was 20 minutes further away from campus.
Wyndham still hasn't called me back to this day. Wyndham sucks. Their customer service sucks. Do business with them at your own risk.

I had reservations to start on 10/19/25 in Fla. RCI which is owned by Wyndam sends a email and then calls me to tell me there is a problem with my RCI reservation that I made months ago.... RCI says that Wyndam overbooked the resort Wyndam says tha RCI oversold the units they had to exchange. I bet that they wanted to rent that week for big bucks... I told them I wasn't happy (RCI) they said Wyndam was offering me my choice of 2 resorts in Orlando. I I had reservations for a 2 br 2 bathroom in Daytona beach....not interested in Orlando. They (RCI then offered a 1 bedroom 1 bathroom 3 hrs away from Daytona...... I used to be happy not anymore. They don't care about RCI members or disrupting and ruining peoples vacations.

Ive stayed through Wyndham Hotels In resorts n the timeshare is horrible n terrible n they just want your money I'll never go through them again n once again they lied to me n I even got a discounted rate n paid lower then I did four years ago else where for a vacation n so now their taking 450 out n the guy at front desk this time wa a complete jerk m ass whole n they wanted proff of my income none of the other ones done that to me ingot screwed I'm just glad it's not six hundred bucks this time I'm warning folks don't ever use thier time share I want ever again second time n it want be a third of instaubat o e of their hotel properties I'm just going to tell them no n no n no I'm not interested n the timeshare offer they have for me to stay in spent over almost bout six hundred to right hundred on second trip even with havn to pay pat four fifty because I didn't qualify n going to get charged plus included with hotel unpicked in Gatlinburg TN for my last night thier through my buddies military discount me n him went half on for a deal next time I don't want none of their services for no Damm timeshare yes I said it no j no lesson learned I had another bad experience in even told the person who I paid on phone with my card info through them for it n was lookn forward to the salary they put me in never again n I'll stay else where or go through another company through my employee discount through work or just use orbitz,Expedia or booking com in have thier app ls logged into my phone n have a free account with them you all screw folks over even got a married couple the day I was supposed to go to the lecturing time share presentation got them as well thier just not a good company in general to fool with n I gave them an ear fool on the phone n imma tell em again n this time nope third time is a no n now I have to make up for all that hard earned money I saved n worked for all down the drain 😤😡😠 n work for it back n now also gotta pay my bank back as well n had to get a loan so after I apt back the fob fifty to have some money left in my account to lay two of my bills i own on for partial payments esc never again be never so you all don't offer me nuttn again I'm going to doute it with my bank n the one I got approved with for a major credit card over a year ago last but not least first one was in Myrtle Beach was in 2023 n recent one was in Pigeon Forge i knew it shoudlnfo just sayued in what I had originally wanted to stay in Gatlingburg a descent hotel for a discounted price through my job n I want beer stay n Pigeon Forge again unless it's a cbin not through this company or stay n Gatlingburg through someone else enough said but I'm telling the truth about it!

Wyndham Vacation Ownership - AVOID THIS COMPANY - Deceptive Practices and False Promises

What started as a "45-minute presentation" at Wilderness Resort became a 4.5-hour nightmare of high-pressure sales tactics. Multiple Wyndham reps tag-teamed us, rushing us through contracts we couldn't properly review. They charged us $40 with promises of a refund, then gave us worthless amusement park tickets instead.

We were sold a fantasy - weekend getaways throughout Minnesota, flexible point usage, consistent redemption values. The reality? IMPOSSIBLE bookings, severely limited availability, reduced point values, and a confusing platform that seems designed to frustrate customers into giving up.

When we tried to cancel, they lied about "easy resale opportunities" due to "high market demand." Complete fabrication! No resale option exists. Customer service is a joke - 30+ minutes of transfers just to speak with someone who can't help.

The most infuriating part? They scheduled our "new owner orientation" ELEVEN DAYS after signing, well past the 5-day rescission period they never properly explained. This feels intentionally deceptive to trap customers.

In over a year, we've used it ONCE after jumping through countless hoops, and even then, they didn't honor the promised point values. The "complimentary vacation" they promised? Another scam with a deliberately broken redemption process full of dead-end links.

Wyndham preys on trusting families with elaborate lies and manipulative tactics. Save your money and sanity - find literally anywhere else to vacation. This company is built on deception and customer exploitation.

Please do not stay at this hotel. 24 hours after checking in my credit card was used fraudulently. I am a single mum on holiday with 3 children on my own and this left me without access to any funds for a few days. My own investigations led to finding out it was an hotel employee. After all the stress and upset, the hotel refused me my nights refund!! Absolutely no sympathy for the awful few days I had in a foreign country with no money. Very shady establishment.

Absolutely horrible hotel, Baymont by Wyndham in Durango, CO.
I can’t believe that Priceline would promote it or Wyndham would put their name on it..

Didn't even want to leave one star. Because I didn't get to stay. When I booked, I booked through a third-party algotels never booked there by the way. I made the reservation in Stillwater Oklahoma instead of Stillwater Minnesota. Neither the third-party or Wyndham would switch to the one in Minnesota. Because it was a nonrefundable. I learned my lesson, but I will never ever stay at Wyndham hotel again! I know you have rules for a reason but they could've met me halfway. I was out almost $300. I didn't want a refund. I just wanted to switch it to the one in Minnesota. They won't work with me at all so I hope the 300 bucks is worth it.

WARNING!!!
If you are a rewards point program with Wyndham Hotels more than likely you are not earning points because of the dirty little game they play. I’ve been a member for at least 15 years even though a long ago and not available to use email addresse and never earning any points to find out because nobody behind the desk was entering my email address and was never ask. But while they finally found out why and said they would not give any points because it was all my responsibility because I was to nske sure they put it in at check in. Well I have never seen anyone walk behind the desk and watch the front desk type it in. Hell I stayed this last June at least 10 to 15 times alone. And when ask how many points I had. Well they couldn’t tell me but reassured I’m receiving them. Today I was told by the CEO and Chairpeople secretary. That they were so sorry but nothing they could do, but thank you for staying with us. Isn’t it funny how everything works in their favor as rewards and cash. And customers get nothing but screwed!!

La Quinta in Roswell New Mexico. The hotel is filthy. Public areas especially. The carpeting in hallways (all floors) and lobbies is well beyond cleaning, with numerous dark dirt stains and bleached areas obvious. It should have been replaced years ago. It could at least be shampooed professionally, by one or more of the several local Roswell carpet cleaning services. Hallway ventilation returns had obvious cobwebs and dust over them. I can hardly imagine what the inside of the ventilation ducts is like. A skilled and licensed HVAC contractor needs to be hired to service and clean the entire public area HVAC system, as well as clean the room systems. As I write this from the comfort of my own home I now wonder about the potential for listeria and other infections to be spread. The entire hotel wreaked. Our room smelled terrible when we checked in. We opened our second-floor window and left the bathroom vent fan on while we went to Target for Lysol spray. But we couldn't address the remainder of the hotel. The inside of the room was somewhat decent, although recent room "renovations" seemed to have been performed hurriedly by unskilled labor. Paint was all over the base tile, etc. Although the hotel has posted signs "100% Smoke Free", staff all seem to smoke or vape and do so right outside the main entrance. I cannot imagine trying to run a hotel like this. I would be completely ashamed. It certainly doesn't deserve bearing the name "by Wyndham". It is in no way representative of the name "Wyndham Hotels". The exterior of the building seems attractive with apparently recent painting. The front parking lot entrance from the street (19th) includes a deep drainage canal which is really rough when pulling in. That needs to be addressed as well. The back entrance is better. The main entrance to the hotel lobby faces an unpaved dirt lot, which provides a constant flow of fresh sand and gravel via prevailing Southerly winds right into the hotel. A brick wall at the edge of the property is suggested. A new dust mat at the entrance is also needed. The hotel needs to close for the time necessary to completely renovate the inside, using skilled and licensed contractors. I don't know where the current manager stands on this aspect, but if they are not completely in support of this then there needs to be a new manager installed.

We stayed at the LaQuinta Inn in Dickinson, ND & the front desk clerk/host was wonderful. Very friendly, helpful & courteous. Our room was very nice, beds were comfortable, and we had a great experience here.

I booked a couple of nights @ Wyndham Garden Lake Guntersville. Wow that was a very bad choice, here is why. First night at sunset thousands of spiders descended from the ceilings all over the place I am talking a major infestation of spiders. Then later that night I observed criminal activity on hotel property. I yelled at the suspicious person looting. Next thing he runs closer to me and I started getting very nervous. This was not a feel-good situation. I grabbed my pistol and then he left. I called front desk ha-ha that was a joke. One hour later one man showed up from the front desk. There is no security no fencing nothing to protect property and people.
I would not stay another night there. I spoke with management between the spider infestation incident and then criminal behavior lurking to see what he could steal. Again, I spoke with management about what happened, and we were not staying the second night. They refused any concern over my issues and would not refund any monies at all even the second night I did not stay. Folks Hotels have a basic responsibility to protect the customer. That did not happen, Be aware DO NOT STAY AT WYNDHAM GUNTERSVILLE....YOU WILL REGRET IT!!!!

The reservation people, it took 5, kept putting my charge card information in incorrectly so every time called back they raised the two night room stay by twice. Like an excuse to advertise a low room rate and then put the information from your charge card in incorrectly, so when you call back now the room is twice as much. BS, the third reservation person hung up the phone on me. For no reason. It seems he was not in the mood for conversation, concerning me trying to make a hotel reservation.

Do not stay at Wyndham hotels they all suck rude non smiling snappy people at check in the hotels have cheap rates but they stick you with a 100 deposit you'll never get refunded a hotel chain to avoid

You will be sorry if you buy a time share from this company. They lie so bad not a word they say is even remotely true. If you buy something from them and then try to use it you will find out that you will have to spend thousand of dollars more just to get what u wanted in the beginning .don't waste your money. If you want to get a time share then read up on Westgate. At least they don't lie

Usually an airport hotel requires you to take a shuttle to the airport itself.
However, the Wyndham El Paso Airport is quite literally RIGHT NEXT TO THE AIRPORT.
It's only about a 5 minute walk (probably less) to ticketing and check-in.
You could probably get from your hotel room to your gate in about 20 minutes.
The location gets four stars because the hours for the waterslide need to be extended.

Went through the booking process yesterday. During the booking they advertised a service which I checked out. They explicitly mentioned that the reservation details would be kept secure.
Once I returned and made final payments, our booking dates had been changed, resulting in us paying for a booking that can’t be used by us, and can’t be changed or cancelled.

Of course customer service is nowhere to be found to assist up to this moment.

This was our first (and now last) experience as new members, and leaves us very disgruntled

Update: After filing a BBB complaint, Wyndham’s partner team added 20,500 pts to make the refund a full 30,000 for the uninhabitable night. Thank you, Amy. Feedback stands: frontline agents should be able to escalate to Partner Adjustments so members don’t bounce between Wyndham and Vacasa.

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Booked a Vacasa rental through Wyndham Rewards at 30,000 points per night (2 nights = 60,000). The first night was uninhabitable (no running water/no toilet until ~9:00 a.m.). Vacasa’s local manager approved a full refund of night 1.
Instead of reinstating one nightly award (30,000 pts), my account received 9,500 pts after a rent-only cash ledger was sent over. I called Wyndham multiple times and was repeatedly transferred back to Vacasa; agents said they “can’t help,” and I wasn’t connected to anyone who can perform a partner/points adjustment.
What should happen: manually re-credit 30,000 pts (or add 20,500 to the 9,500 already posted) and provide a transaction ID. What would improve Wyndham: empower front-line staff to escalate to Partner Adjustments/Rewards Research and handle Vacasa award refunds as points reinstatements, not partial cash conversions.

Date of experience: 08/15/2025

I had the worst experience ever staying at one of their properties in Niagara Falls, Canada (Howard Johnson). I called them multiple times, but the company is unhelpful and does not listen to customer concerns. I will not recommend this place to anyone.

Foley Days Inn by Wyndham

I had a very disappointing experience at this property.
Upon arrival, the exterior of the hotel was poorly maintained - the lawn was overgrown, and the building looked neglected.
The lobby was extremely small and uninviting.
After checking in, I went to assess the room and was immediately overwhelmed by a strong, unpleasant odor. The room felt extremely stuffy and had clear signs of poor upkeep: dust bunnies in the tub area, dusty furniture, unclean carpet, and hair in the towels. Most concerning was evidence of bed bugs, which made it impossible to consider staying even a single night.
I immediately returned to the front desk to check out. While the staff offered me another room, l politely declined. I was told I would not be charged for the cancellation and that the refund for the additional night would be processed. However, I was still charged for that night.

When I followed up with management, I was given the runaround for over a week. The manager ultimately informed me l would not receive a refund, despite what I had been told previously. The entire process was handled unprofessionally, and the manager was rude and dismissive.
I chose this hotel because it was listed as the number one place to stay in Foley through Wyndham's booking platform.
That listing is incredibly misleading - this was by far the worst hotel experience I've had in the area. I strongly recommend others avoid this property. I have been with Wyndham for many years, and because Wyndham has its name on the hotel, I thought that I would receive help and compensation through Wyndham, but since Wyndham has no say so or authority with property that it has its name on, I will never book a hotel through Wyndham ever again! I have received NO CUSTOMER CARE!

1st room given door would not close top hinge hinge was loose. They gave a new room they never came in and cleaned the room and replaced the dirty towels. Pool area did not have towels to dry off. They put more on my card then what I agreed to pay. Then when I called staff was rude. I paid 269.00 for 2 days and this hotel was in the worst condition then any I have stayed at. The breakfast that we had to pay for was the worst that I have ever had. The hotel in Columbus had the worst staff of any place that I have stayed. To them it's how much money you can make and give bad service to the customer. I recommend that you not stay at this hotel chain