Straight forward, simple process. Provided all the requested information in regards to my claim and was made aware very soon after that my insurance claim payment was on its way to my account. Exactl... Ver mais
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Veja o que dizem as avaliações
Regrettably had a bike accident during a major race and ended up in hospital. Two months on a repeated chaser emails later and absolutely nothing from Yellow Jersey. All they do is refer you to... Ver mais
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Paid out for a marathon I had to drop out of due to medical advice. Kept 10% of the fee, so ended up getting 75% overall back from the total I actually paid for the entrance, but it was a very quick a... Ver mais
Fantastic Company. Insurance easily arranged at a great price point. Unfortunately, I had an accident and had to use the insurance - having my helicopter evac and treatment covered was simple and ha... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
We believe riding a bike is one of the best things in life. Whether it’s for fun or fitness, it’s all about getting out there and enjoying the ride.
Informações de contato
Prospero, 73 London Road, RH1 1LQ, Purley, Reino Unido
- 03330030046
- www.yellowjersey.co.uk
- yellowjersey.co.uk
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Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I was quite skeptic at the begining
I was quite skeptic at the begining but after I recognized that it is the one of the best cycle insurance companies I could have deal with .Thank you so much for all the information I have received, it really helped me a lot. Really thanks I appreciate your service.

Resposta da Yellow Jersey Cycle Insurance
Very helpful thanks

Resposta da Yellow Jersey Cycle Insurance
Had to make a claim for my bike after…
Had to make a claim for my bike after being stolen during being mugged. Yellow Jersey were amazing, supportive, helpful and claim process easy and fast

Resposta da Yellow Jersey Cycle Insurance
Great customer service
Due to having an illness to which I had to cancel my place I found that Christian Georgiades was amazing and he helped sort my claim for me I feel that he is a credit to your company and that he should be rewarded for being so understanding and helpful.

Resposta da Yellow Jersey Cycle Insurance
Great service, thanks very much
I half expected a 'fight' to get any back but they made the process so easy and I am very happy with the payment I received

Resposta da Yellow Jersey Cycle Insurance
Do not use
Do not use! Having been a loyal customer for two years, my bike was stolen and when trying to claim they made it incredibly difficult and finally said they would not pay out.
All of their reviews are for easy it is to buy from them, not how they treat claims. Complete waste of money

Resposta da Yellow Jersey Cycle Insurance
Excellent!
My £4000 bicycle was stolen. Within 10 days of submitting a claim an identical but brand new replacement was delivered to my door. Could not ask for more.

Resposta da Yellow Jersey Cycle Insurance
Excellent client service.
Excellent client service.
Claims dept responded immediately and settled claim fairly and quickly.

Resposta da Yellow Jersey Cycle Insurance
Thank you Yellow Jersey! My claim experience.
I'm an experienced 56 year old cyclist. I had the dreaded misfortune of being knocked off by a motorist in June '21. I was very pleased to have Yellow Jersey Insurance. My bike claim was handled brillantly by Kien Deng and their colleagues Serious Law made a claim for my personal injury and uninsured losses. All settled successfully. I've just renewed my policy and I heartily recommend Yellow Jersey to my friends. THANKS!

Resposta da Yellow Jersey Cycle Insurance
I would highly recommend using Yellow…
I would highly recommend using Yellow Jersey for your cycle insurance. The claims process was painless, communication was quick, and instructions were clear.

Resposta da Yellow Jersey Cycle Insurance
Great telephone service
Hugh was extremely helpful today. Very informative, engaging and friendly. Really helped me work out which policy was right for me. If in doubt give them a call.

Resposta da Yellow Jersey Cycle Insurance
Excellent support from knowledgeable…
Excellent support from knowledgeable staff.
Highly recommended 👌

Resposta da Yellow Jersey Cycle Insurance
I've not made a claim, but service is good.
I've not made a claim, but the process of checking specific insurance issues (whether my garage was covered as it's not next to my property) was painless. The person opened up Google Maps with me, talked me through distances and so on. I'd recommend from a customer interaction point of view, at least.

Resposta da Yellow Jersey Cycle Insurance
Straight forward and pleasant service…
Straight forward and pleasant service received by Sean - thanks

Resposta da Yellow Jersey Cycle Insurance
Can Do!
After much searching around for a new travel insurance (my previous one having lapsed over lockdown) I found that Yellow Jersey is almost the only sensible Sports/Travel Insurance around, particularly if you are 71, compete and train for Triathlon, are in the GB Age Group Team and are participating in a "coaching" week abroad.
Hugh and Rebecca were particularly helpful and do not have the exhausting risk averse and ageist attitude of most other insurance staff and agencies.
Thank you for your 'can do' attitude.

Resposta da Yellow Jersey Cycle Insurance
Friendly and helpful service
Hugh was really helpful and experienced and took a good deal of time going through everything with me - nothing was too much trouble. Would definitely recommend, Thankyou!

Resposta da Yellow Jersey Cycle Insurance
Really straightforward and easy
Really straightforward and easy, couldn't have asked for much more. I sent over all the docs and info they would need and got a simple email about how my claim will be settled. Thanks so much!

Resposta da Yellow Jersey Cycle Insurance
Great and speedy experience
Not sure why a lot of people complain about them never paying out. For me, it was a great experience. Went over a pothole last December and managed to crack my front rim, submitted a claim to YJ in the recent few weeks and they managed to payout in around 2 weeks. I think all those negative reviews are people not reading everything properly and YJ makes it very clear on their website, with multiple infographics/documents stating what they will and won't cover. Overall very happy with my experience with them.

Resposta da Yellow Jersey Cycle Insurance
I am very pleased with the service I …
I am very pleased with the service I have received from Robbie at Pedal cover. the response time was great and when the replacement items I needed were not available Robbie found a good alternative quickly. I would and do recommend pedal cover. If only the insurers of the company that caused the accident were as efficient!
Excellent service from yellow jersey
Excellent service from yellow jersey. Not pushy. Not patronising. Really thoughtful and helpful service received to insure my new e-bike.
Big thanks.

Resposta da Yellow Jersey Cycle Insurance
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