Clear informative and attractive website which made ordering easy. My order arrived on time and packaged well. The blinds were ready to hang, no fiddly plastic hooks to attach, and they look great.... Ver mais
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Veja o que dizem as avaliações
Sorry its late been on holiday I’m afraid it’s only three because one would not open or close after several emails manage to fix it but apart from that everything is ok
Really pleased with my day & night blinds in bliss coral rose from zen shades. They are exactly the pop of colour needed to set off the olive walls in my boho themed kitchen. Measuring, ordering & ins... Ver mais
Excellent service from the company. Once ordered the blinds are manufactured and you get regular updates as to progress and exspected delivery. The blinds are manufactured in Europe but this Is... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Transform your home into a sanctuary with Zen Blinds. We specialise in premium, made-to-measure window blinds, including Roman, Roller, Vertical, Venetian, Day & Night Blinds, and Day & Night Vertical Sheers. Our mission is to bring harmony and privacy to your home or office with our top-quality blinds whilst offering you exceptional value for money. Our made-to-measure blinds are crafted to fit your windows perfectly, ensuring a flawless finish and optimal functionality. Whether you seek the minimalist beauty of Roller blinds, the classic sophistication of Roman blinds, or the modern versatility of Day & Night sheers, we have the perfect solution for you. We offer next-day delivery service on all of our samples, so you can choose your perfect blinds in no time. Transform your space into a Zen haven with Zen Blinds – where style meets serenity.
Informações de contato
First Floor Office, 3 Hornton Place, W8 4LZ, London, Reino Unido
- 03300533131
- info@zenshades.co.uk
- zenshades.co.uk
4,5
Excelente
149 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Great blind
Great blind, as described. Well packaged but delivery could have been a bit quicker.
27 de agosto de 2025
Resposta da Zen Blinds
Thank you, Susan! 😊 We’re really glad you’re happy with your new blind and that it arrived safely and as expected. We appreciate your feedback on delivery time — our made-to-measure blinds typically take around 2 weeks, but we’re always looking for ways to improve. Thanks again for choosing Zen Shades! 🪟
The service from this company was…
The service from this company was reliable and delivery was very fast. They communicated with me all the way through the process.
Great value for money. Thank you
28 de agosto de 2025
Avaliação não solicitada
Resposta da Zen Blinds
Thank you so much, Deb! 😊 We’re so pleased to hear you found the service reliable, delivery fast, and communication smooth throughout. It’s great to know you felt it was great value for money — we really appreciate your support!
Great blinds
27 de agosto de 2025
Resposta da Zen Blinds
Thank you, Sheen! 😊 We’re so glad you’re happy with your blinds — enjoy your new look!
Outstanding blinds at a great price
Outstanding blinds at a great price. From
start to finish the process was very easy and I was kept well informed of the process and when they would be delivered. Fitting wise, extremely easy to fit and the finish is of high quality. Will be my goto now for made to measure blinds.
6 de setembro de 2025
Avaliação não solicitada
Resposta da Zen Blinds
Thank you so much, Scott! 😊 We’re thrilled to hear you found the whole process smooth and that you’re so happy with the quality and fit of your blinds. It means a lot to know we’ve become your go-to for made-to-measure — we really appreciate your trust and support! 🪟✨
Long wait for delivery
Long wait for delivery, but once it arrived, the blind was easy to fit and looks great
28 de agosto de 2025
Avaliação não solicitada
Resposta da Zen Blinds
Thank you for your feedback, Lynda! 😊 We’re really glad to hear you’re happy with the blind and that it was easy to fit and looks great in your space.
We appreciate your patience with the delivery — our made-to-measure blinds do take a little time, but we’re always working on making the process as smooth and efficient as possible. That's why they are looking so good in the end. Thanks again for choosing Zen Shades! 🪟
Both blinds were well packaged and…
Both blinds were well packaged and arrived in good condition and were easy to install and they look w
22 de agosto de 2025
Resposta da Zen Blinds
Thank you so much for your review, Frank! 😊 We’re glad to hear both blinds arrived safely, were easy to install, and look great in your space. We really appreciate your support and hope to help again in the future!
Amazing company and products
Amazing company and products, will recommend and buy again! From ordering to putting the blinds up everything was super easy, the blinds are great, they look brilliant up, and because they are no drill super fast to install! Super happy, thank you all very much!
5 de agosto de 2025
Avaliação não solicitada
Resposta da Zen Blinds
Thank you so much, Chloe! 😊 We’re absolutely thrilled to hear how happy you are with your blinds and the whole experience — from ordering to the super quick no-drill installation! It means a lot to know you’d recommend us and shop with us again. Thanks again for your kind words and support!
Exceptional quality blinds at a great…
Exceptional quality blinds at a great price. I would definitely purchase from this company again.
29 de agosto de 2025
Avaliação não solicitada
Resposta da Zen Blinds
Thank you so much, Lisa! 😊 We’re delighted to hear you’re happy with the quality and value of your blinds. It means a lot to know you’d choose us again — we’d love to help with your next project anytime! 🪟✨
Good quality look great
Took awhile to arrive, but very good quality easy to put up and they look nice
24 de agosto de 2025
Avaliação não solicitada
Resposta da Zen Blinds
Thank you for your review, John! 😊 We’re really glad to hear you’re happy with the quality, found the blinds easy to install, and that they look great in your space.
We really appreciate your patience with the delivery time — while our made-to-measure blinds typically take around 2 weeks to produce and deliver, we’re always working to make the process as efficient as possible. Thanks again for your support! 🪟
blinds made to perfect fit kept up to…
blinds made to perfect fit kept up to date every step of the delivery very happy with them infact i'm ordering more
5 de agosto de 2025
Avaliação não solicitada
Resposta da Zen Blinds
Thank you so much, Angela! 😊 We’re thrilled to hear your blinds were a perfect fit and that you felt well-informed throughout the process. It means the world to us that you’re happy enough to place another order — we can’t wait to help you again! 🪟✨
Had an issue with my order
Had an issue with my order, but Hristo from zen shades responded quickly and efficiently and put everything right.I really appreciated the lengths he went too and was happy with the outcome.I would certainly use the company again and also recommend them to other people.They have great customer service and I can’t fault them.Now I have the extra slats they look great.
13 de agosto de 2025
Avaliação não solicitada
Resposta da Zen Blinds
Hi Andrea,
Thank you so much for your updated review and kind words. We’re really glad to hear you were happy with how the issue was handled and that the extra slats completed the look — they really do make a difference!
We always aim to respond quickly and do whatever it takes to make things right, so your appreciation truly means a lot. Thank you for giving us the opportunity to fix things, and for your trust and recommendation. We’d be more than happy to help again in the future! 🪟
– The Zen Shades Team
Pleased with Product Quality, but Measurement Instructions Need to Be Clearer
I’m very pleased with the product quality and customer service. I would have given 5 stars if the measurement instructions had been clearer. I preferred an exact fit—36 inches wide—but while the headrail measured 36 inches, the actual blind was only 34 inches, leaving part of the window uncovered.
5 de agosto de 2025
Avaliação não solicitada
Resposta da Zen Blinds
Hi Maria,
Thank you so much for your kind words about the quality of your blinds and our customer service — we’re really pleased to hear you’re happy with those aspects of your experience.
We’re sorry to hear there was some confusion around the measurements. For our roller and Day & Night blinds, we do include a note on the product page and measuring guide stating that the width includes the blind’s full mechanism, and that the fabric itself is approximately 2.5cm narrower than the total width:
“Note for roller and Day & Night Blinds: Please note that this width includes the blind’s mechanism, with the fabric being approximately 2.5cm narrower than the overall width of the blind.”
That said, we completely understand how easy it is to miss that detail, and we’ll look into how we can make this information clearer and more prominent in the future. Your feedback is genuinely appreciated, and it helps us improve the experience for everyone.
If there’s anything we can do to help or if you’d like to adjust the fit in any way, just let us know — we’re here to help.
Warm regards,
Hristo
Good customer service - good product
There was initially a problem with the rail being damaged in transit. They resolved it quickly sending a new rail and once it arrived it all went up well. I havent added the final connections at the base of the vertical blinds yet, but the mechanisms, appearance and ease of installation all met expectations.
Thanks
3 de agosto de 2025
Avaliação não solicitada
Resposta da Zen Blinds
Hi Paul,
Thank you for taking the time to share your experience, and we’re truly sorry to hear that your order arrived damaged. We completely understand how disappointing this must have been, especially after waiting for your made-to-measure blinds.
Please rest assured that we are already in direct contact with you and are resolving this as a priority. We take packaging and delivery issues very seriously and are reviewing this internally to ensure it doesn’t happen again.
We truly appreciate your patience and the opportunity to put things right. Our team is fully committed to making sure you receive a product that meets the high standards you expect from Zen Shades.
– The Zen Shades Team
quick and efficient response
23 de julho de 2025
Resposta da Zen Blinds
Thank you! 😊 We’re glad you found our service quick and efficient — always happy to help! 🪟
Resposta da Zen Blinds
Thank you so much! 😊 We’re really glad you were happy with the service. Always here if you need us again!
Resposta da Zen Blinds
Thank you so much! 😊 We’re really happy to hear you found the blinds great quality, easy to install, and delivered on time. Enjoy your new look!
Good experience
It was easy to order. I had a question which was answered very promptly. Blinds delivered and they look very good
15 de julho de 2025
Avaliação não solicitada
Resposta da Zen Blinds
Thank you so much, Lorraine! 😊 We’re really glad to hear you had a good experience — from the easy ordering process to the quick support and great-looking blinds. If you ever need anything else, we’re always here to help!
Excellent, quality product
Excellent, quality product, delivered ahead of predicted time. Fantastic price and great customer service from Hristo. Will definitely be back!
15 de julho de 2025
Avaliação não solicitada
Resposta da Zen Blinds
Thank you so much for your kind words! 😊 We’re delighted to hear you were happy with the quality, early delivery, and fantastic value — and Hristo will be so pleased to know his support made a difference. We can’t wait to welcome you back again soon!
Quality & Style at affordable prices
Very easy to order. Great colours to choose from and an even better price. Wish time frame from start to finish was shorter but well worth the wait. Easy to install and a perfect fit (you have to measure correctly). Will definately use again and recommend.
4 de julho de 2025
Resposta da Zen Blinds
Thank you so much, Pauline! 😊 We’re really glad to hear you found the ordering process easy and loved the colour selection and pricing. While we appreciate your patience with the lead time, we’re happy to know it was worth the wait in the end. We’d be delighted to help you again anytime. 🪟✨
Excellent Quality & Service
I received my two orders from Zen Shades on time, and the quality was exactly as expected. After a very bad experience and months of frustration with another blinds company, discovering Zen Shades felt like a breath of fresh air.
I can’t even express how happy I am to have finally found the right blinds with amazing quality and a company that truly delivers. The customer service team was fantastic,they guided me through the process, answered all my questions, and made everything so easy.
Highly recommend Zen Shades to anyone looking for quality blinds and reliable service
14 de julho de 2025
Avaliação não solicitada
Resposta da Zen Blinds
Thank you so much for your incredible review, Yoana! 😊 We’re absolutely thrilled to hear that your experience with Zen Shades was such a positive one—especially after the challenges you faced with another company. Knowing that we could help turn things around and deliver exactly what you were looking for means the world to us.
We’re so pleased our customer service team could guide you through the process and make everything feel easy and stress-free. Your kind words and recommendation truly mean a lot. Thank you again for trusting us—we’re here anytime you need us! 🪟✨
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