Clear informative and attractive website which made ordering easy. My order arrived on time and packaged well. The blinds were ready to hang, no fiddly plastic hooks to attach, and they look great.... Ver mais
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Veja o que dizem as avaliações
Sorry its late been on holiday I’m afraid it’s only three because one would not open or close after several emails manage to fix it but apart from that everything is ok
Really pleased with my day & night blinds in bliss coral rose from zen shades. They are exactly the pop of colour needed to set off the olive walls in my boho themed kitchen. Measuring, ordering & ins... Ver mais
Excellent service from the company. Once ordered the blinds are manufactured and you get regular updates as to progress and exspected delivery. The blinds are manufactured in Europe but this Is... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Transform your home into a sanctuary with Zen Blinds. We specialise in premium, made-to-measure window blinds, including Roman, Roller, Vertical, Venetian, Day & Night Blinds, and Day & Night Vertical Sheers. Our mission is to bring harmony and privacy to your home or office with our top-quality blinds whilst offering you exceptional value for money. Our made-to-measure blinds are crafted to fit your windows perfectly, ensuring a flawless finish and optimal functionality. Whether you seek the minimalist beauty of Roller blinds, the classic sophistication of Roman blinds, or the modern versatility of Day & Night sheers, we have the perfect solution for you. We offer next-day delivery service on all of our samples, so you can choose your perfect blinds in no time. Transform your space into a Zen haven with Zen Blinds – where style meets serenity.
Informações de contato
First Floor Office, 3 Hornton Place, W8 4LZ, London, Reino Unido
- 03300533131
- info@zenshades.co.uk
- zenshades.co.uk
4,5
Excelente
149 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Sample Ordering
I loved the option of sending free samples at home. You can order a few options and see the material and quality in real life. Order arrived super quick and we were able to purchase our blinds within a few days thanks to that!! Overall amazing customer experience end to end!
4 de outubro de 2025
Avaliação não solicitada
I had never purchased vertical blinds…
I had never purchased vertical blinds before and was hesitant to purchase online without knowing the company. I should not have worried. Ordering was easy, expressing full details, excellent follow ups allowed me to prepare for the delivery. I was delighted when the blinds arrived, followed the fitting instructions on the website, and they are delightful. Have now placed a further order to complete the set. Would not hesitate to recommend.
27 de outubro de 2025
Avaliação não solicitada
Excellent customer service and great…
Excellent customer service and great value blinds.
Far superior to my previous blinds and a third of the price.
Would recommend to anyone thinking of purchasing blinds.
18 de setembro de 2025
Avaliação não solicitada
Resposta da Zen Blinds
Thank you so much for your kind words, David! 😊 We’re thrilled to hear you’re happy with the quality and value of your new blinds — especially knowing they outperformed your previous ones at a fraction of the price!
Your recommendation means a lot to us, and we’re always here if you need anything in the future. 🪟💫
Very reliable company good delivery…
Very reliable company good delivery blinds are good everything A1
22 de outubro de 2025
Avaliação não solicitada
Resposta da Zen Blinds
Thanks so much, Shaun! 🙌 We’re really glad to hear everything was A1 — from delivery to the blinds themselves. Appreciate your support and hope to help again soon! 🪟
Good product
Good price of the product. Good quality and fast delivery.
18 de setembro de 2025
Avaliação não solicitada
Resposta da Zen Blinds
Thank you so much! 😊 We’re happy to hear you were pleased with the price, quality, and speedy delivery. We really appreciate your support! 🪟
Overall great buying experience
Overall great buying experience, the dimensions are precise and great quality blinds, got it delivered in two weeks time.
24 de outubro de 2025
Avaliação não solicitada
Resposta da Zen Blinds
Thank you so much for your review! 😊 We’re thrilled to hear you had a great buying experience and that the blinds arrived on time, made to precise measurements and great quality. We truly appreciate your support and hope to help again in the future! 🪟✨
Zen couldn’t be more helpful
Zen couldn’t be more helpful. The blinds are amazing. I would thoroughly recommend using this company and their products. Their after sales service is amazing .
6 de outubro de 2025
Avaliação não solicitada
Resposta da Zen Blinds
Thank you so much for your kind words, Madeline! 😊 We’re thrilled to hear you’re happy with your blinds and that our team could support you throughout — even after your order. Your recommendation means the world to us, and we’re always here if you need anything in the future! 🪟✨
Elegant and well finished
The blinds are light in weight, but when up are sturdy and run beautifully smoothly. They look very smart, and having followed the measuring instructions, fit really well
10 de outubro de 2025
Avaliação não solicitada
Resposta da Zen Blinds
Thank you, Terry! We’re so pleased to hear the blinds not only look smart but also run smoothly and fit just right — that’s exactly what we aim for. Light in weight but strong in performance is what we love to hear. Appreciate you taking the time to share your experience! 🙌🪟
Excellent service
Excellent service, with very good customer service. Product excellent, will definitely be using them again and would recommend to anyone
23 de outubro de 2025
Avaliação não solicitada
Resposta da Zen Blinds
Thank you so much, Margaret! 🌟 We’re delighted to hear you were happy with both the service and the product. It means a lot that you’d recommend us and plan to order again — we’ll be here whenever you need us! 🪟
I ordered replacement slats for a new…
I ordered replacement slats for a new bungalow . I was delighted with the feel and look of these slats. They fit perfectly and arrived on time. I realy love them
6 de setembro de 2025
Avaliação não solicitada
Resposta da Zen Blinds
Thank you so much for your kind words! 😊 We’re thrilled to hear the replacement slats were a perfect fit for your new bungalow — and that you love the feel and look of them. It’s always a pleasure to be part of making a new space feel like home. Enjoy your new blinds! 🏡🪟
Fast delivery and great quality
Fast delivery
Great quality
So easy to fit ( minutes)
All who have seen them were really impressed
28 de agosto de 2025
Avaliação não solicitada
Resposta da Zen Blinds
Thanks so much, Alf! We’re really glad to hear the blinds arrived quickly, were easy to fit, and made such a great impression. Nothing better than getting compliments on a job well done — especially when it only takes minutes! 😄👌
Outstanding Zen shades
From ordering online to receipt of blind and aftersales care, Zen shades are the most outstanding company to order blinds from .We feel this is due to Hristo, his attention, quick communication, and genuine care that you are completely satisfied with your ordered product is above and beyond exceptional .We would have no hesitation in recommending ordering Zen shades and, in particular, as well as the quality, Hristo is an asset to the company. Thank you, Hristo .Diane & Lesley
22 de outubro de 2025
Avaliação não solicitada
Resposta da Zen Blinds
Thank you so much, Diane & Lesley — your words genuinely mean a lot! 💬 We’re so pleased to hear that you had such a positive experience from start to finish. It’s always our goal to make the process smooth, personal, and truly customer-focused, so I’m incredibly grateful for your kind recognition.
I’m thrilled you’re happy with the quality and service — and it was an absolute pleasure helping you. Thank you again for your recommendation and support! 🙏🪟
Warm regards,
Hristo
These duo blinds are of excellent…
These duo blinds are of excellent quality and look great. Easy to install and operate.
23 de maio de 2025
Resposta da Zen Blinds
Thank you, Michael! We’re so glad to hear you’re happy with the quality and look of your Duo blinds. Great to know installation and operation were smooth too — enjoy your new setup! 👌🪟
Excellent company …
Really good quality blind looked everywhere for a 100cm width blind but the prices were ridiculous found this company and the blind i wanted at more than half the price I was quoted brilliant service and customer service all the way through the order to delivery would definitely highly recommend zen shades.
8 de outubro de 2025
Avaliação não solicitada
Resposta da Zen Blinds
Thank you so much, Victoria! 😊 We’re so happy you found exactly what you were looking for — and at a much better price! It’s great to hear the blind lived up to your expectations and that you felt supported every step of the way. We truly appreciate your recommendation and would love to help again anytime! 💫🪟
Excellent quality
Excellent quality! The blind fits perfectly based on the measures we gave! We are overall very pleased with the product and we will use the services anytime we may need!!
Well done , Zen Shades!❤️
26 de setembro de 2025
Resposta da Zen Blinds
Thank you so much, Carmen! 💖 We’re thrilled to hear the blind fits perfectly and that you’re so pleased with the quality and service. It means a lot to know you’d come back to us in the future — we’ll be here whenever you need! Well done to you too for the perfect measurements! 😊🪟
God for small windows.
The blind tock a little longer to come than I 1st thought it would,but Zen shades kept me updatead about its process.
It is a bit flimsy but it was definatley cut to the size I asked for and works smoothly.
Juliet windspeaker
28 de agosto de 2025
Resposta da Zen Blinds
Thank you for your review, Juliet! 😊 We’re really glad to hear the blind was cut exactly to your measurements and is working smoothly — especially for a smaller window.
We appreciate your patience with the delivery time, and we’re happy to hear our updates helped keep you informed along the way. Noted on your comment about the material — we aim to balance quality and lightness, especially for more compact spaces, but we’ll certainly keep your feedback in mind as we continue to improve.
Thanks again for choosing Zen Shades, and we’d love to help you again in the future! 🪟✨
Zen shade purchase
Excellent service from the company. Once ordered the blinds are manufactured and you get regular updates as to progress and exspected delivery. The blinds are manufactured in Europe but this Is not an issue just takes a few extra days to arrive.
Once they arrive they are easy to install. Clips are easy to fit and blind frame snaps into position easily.
Definitely consider this supplier if you need a blind over 2.3 meters wide
If you have any questions the customer supports is quick to reply
4 de setembro de 2025
Avaliação não solicitada
Resposta da Zen Blinds
Thank you so much, Simon! 🙌 We’re really glad to hear you were happy with the service, found the updates helpful, and that installation was quick and straightforward once the blinds arrived.
You’re absolutely right — wider blinds over 2.3m can be tricky to source, and we’re so pleased we could deliver exactly what you needed. Thanks as well for highlighting our customer support — we’re always here to help! 🪟
We really appreciate your recommendation and hope to assist you again in the future!
Excellent service from Zen shades
Excellent service from Zen shades. Very easy ordering, with clear guides for those who don't know how to measure the space, or fit the blinds. Emails throughout on the progress of my order. Delivery timings were as outlined in the confirmation email.
The first blind was damaged in transit, but Zen were very responsive and immediately arranged for a replacement to be made up and sent.
The replacement blind fits perfectly and is ideal for our 2.5m wide window.
29 de agosto de 2025
Avaliação não solicitada
Resposta da Zen Blinds
Thank you so much, Bryony! 😊 We’re really pleased to hear the ordering process was smooth and that our guides made things easy — especially for such a wide window.
We’re sorry again about the initial transit damage, but we’re glad we could resolve it quickly and get the perfect replacement out to you. Your kind words about our service mean a lot, and we’re always here if you need anything in the future. Enjoy your new blind! 🪟✨
Resposta da Zen Blinds
Hi Alick,
We’re very sorry to hear you haven’t received your free samples. Just to clarify for anyone reading — your order was for free fabric samples, which were dispatched the very next day on 28th August via Royal Mail.
It appears the original envelope may have been lost in transit, which is unfortunately outside of our control, but we wish we had known sooner so we could have resolved it earlier. We were unaware of it until you left your review.
We’ve immediately sent a replacement set of samples via tracked & signed delivery, which should be with you within the next business day as soon as we found out for the issue. We’ve also reached out to you directly via email and offered you a compensation as a goodwill gesture.
We hope this shows how responsive and committed we are to making things right.
– The Zen Shades Team
Blackout blind needed
I followed the measuring instructions for a rollerblind, in recess. I received the blind in reasonable time and condition, all parts included. The blind fits o.k in the recess. My only concern, is the pressure needed to pull the blind up and down. Will the cords snap in time?
4 de setembro de 2025
Resposta da Zen Blinds
Thank you so much for your 5-star review, Ruth! 😊 We’re glad to hear your roller blind arrived in good time, was easy to install, and fits well in the recess.
Regarding your concern about the tension when operating the blind — it’s perfectly normal for the mechanism to feel a little firm at first, especially with new blinds. However, rest assured that all of our products come with a 5-year warranty, so if anything ever does go wrong, you’re fully covered.
We’re always here if you have any questions or if you’d like us to check anything further — just let us know. Thanks again for your support and trust in Zen Shades! 🪟✨
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