Bobby Wells

Nearly 2 Months, 30+ Emails and Still No left with a broken playhouse and incorrectly sized parts

I ordered the BillyOh Pear Drop 8x7 playhouse in June for my daughter. It arrived at the end of July and since then it’s been a nightmare.

Damaged parts, incorrectly sized wood, instructions that don’t match the materials, and endless emails. I’ve now sent photos, measurements and part lists over 5 times and exchanged 30+ emails – They did not listen to their customers. It’s like talking to a robot.

It’s now almost 60 days since I first raised the complaint and I still can’t build it. My request to speak to a manager has been ignored every time.

If this is resolved properly I’ll update or remove this review – but right now I would strongly advise avoiding this company.

The worse customer service i have ever experienced

Wellhub adds Gym group!! Yes wellhub!! i can now use you through my company! This is awesome!
My only request is why do i have to be near the gym to check in? I have to sit outside the gym for up to 20 minutes in order for the code to work. It would be better if I could schedule the visit and receive the code before hand. 20
minutes of my morning wasted :(
apart from
that great app!

Strood branch… Love this gym, Clean and great equipment, great layout. No need to go up and down stairs to different rooms like some other gyms.
Gym group i promise to give 5 stars if you sort out the showers. They are too hot! Temperature control needed like the ones in Dartford

Filed a complaint. Received no reply i’m now escalated to the appropriate regulators.

I’ve been repeated ignored and the the whole experience was a shambles

Absolute cowboys managing. Their website and Google listing clearly state they’re open on Saturdays – so I drove 20 minutes to get there, only to find them completely closed. What a waste of time and petrol.

This isn’t just a one-off mistake – it shows a complete lack of care for customers. Whoever’s managing the place clearly doesn’t know what they’re doing if they can’t even keep basic business info accurate.

How hard is it to update your website, Google, or phone line to reflect when you’re actually open? Really poor experience – I won’t be back, and I’d suggest others double-check before making the same mistake.

Booked tools for delivery on Friday — they never showed up. No call, no update, nothing. I took time off work specifically to get jobs done around the house, and this was my only window to do it.

Ended up spending all of Saturday driving from one hire company to another trying to find replacements — most didn’t have what I needed, and some were closed. Complete waste of time, money, and fuel.

Absolutely unacceptable service. I expect a full refund and won’t be using National Tool Hire again. I wouldn’t recommend them to anyone who values their time.

50p charge to pay by card online. No worries i’ll pay by cash. That’s also a 50p charge.

Stop conning your customers! you already charge £2 for delivery.

Went to order and then cancelled i can’t stand company’s that do this.

The dips and the drinks are also overpriced. Stop being stingy and offer a dip with the pizza like everyone else

I joined PureGym Dockside recently and have been left feeling disappointed and frustrated.

Firstly, there was a “No joining fee” sign clearly advertised in the gym window, yet there was no option to redeem this offer on the website – I ended up having to pay a joining fee unnecessarily. It felt misleading and poorly communicated.

But my biggest issue is with the car park. There’s now a new policy where anyone who parks for more than an hour is charged – which, if you go 4–5 times a week like I do, effectively doubles the cost of your gym membership.

Who on earth can park, go to the gym, work out, and shower in under an hour? It’s completely unrealistic.

I would expect PureGym to have negotiated some kind of arrangement with the Dockside centre to support their members. As it stands, I’m seriously considering switching to a more premium gym that at least includes free parking – because with the added cost, PureGym no longer feels like good value.
FYI the parking fees were not there when i joined

Packaging was not particularly good compared to others, no surprise the slats arrived damaged.

£6 for samples feels like a rip off where others are free

a lot of back and fourth when requesting a simple refund. The team need to Listen to what the customer is asking. 3 times

Recognition for repeat orders. Great touch coffee bean shop 👌🏼

Small feedback request. I received mount Everest beans ☕️
but i can no longer find them on the website? A few times i’ve gone to find more info on the beans to know origins etc but sometimes they are removed. I presume because they are out of stock.

But would it possible to have a page that holds the info instead of removing completely?

I’ve been buying from Haute Florist several times now.
They deliver beautiful flowers and in good time. The flowers have always shown up fresh and lasted a long time.
On this 1 occasion, the flowers showered up wilted. Probably happened during delivery, but the customer service was really good. Jennifer was very helpful and they were happy to address any concerns I had promptly.

A satisfied customer

I would recommend.

Friendly staff, Great coffee, freshly roasted, great packaging and fast delivery. My go to for coffee

Great experience, love the coffee, love the packaging, loved the newspaper, loved that it is family run, love that the company is making efforts to make more sustainable packaging and the personal note blew me away l. A great personal touch. Of course the coffee was fantastic. I will be ordering again and recommending to others.

My only constructive feedback would be, I can’t stand royal mail. It was a nightmare for me to receive my package on time. Not entirely coffee shops fault but they choose to use royal mail and i would much prefer an alternative company.

Also the “strength” listed on the website is not very clear. Does that mean caffeine? flavor Intensity? Roast level? I would prefer if it told us dark, medium or light roast.

If any of that changed i would easily change my rating to a 5 star. I hope this feedback helps.

Thank you!

Was told at the gate we couldn’t board because we had no mask. I’m happy to wear a mask but the Airline should inform us before hand. There was no information on the booking or check in.

Thankfully a passenger offered us a spare to get onboard.

Return flight we was ready and wore are mask only to find that the rule is a load of rubbish as nobody was wearing mask nor did anyone ask people to.

I question ryanairs safety for passengers and integrity.

On top of that one person on the check in desk for a huge queue of customers. It should not take over an hour to check in.

Terrible service. Never flying with them again