I bought a pair of Evolve CIEMs and they've been possibly one of the best purchases I've made as a drummer. The isolation is absolutely incredible, but the sound is just as spot on. I've had to ge... Ver mais
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Veja o que dizem as avaliações
Great Product Works great, fit like a glove and the experience of taking the moulds is brilliant. Overall very satisified.
I got custom made sleep buds. Very uncomfortable and sent back. EXCELLENT customer services. Items returned and the tabs had been cut off. This seemed to be the source of the discomfort. Now one... Ver mais
Bought via Simon in Dubai, UAE, with the impression taken easily and quickly. Sent off to the UK and in hand within a few weeks. You cannot put a price on hearing protection especially if you start no... Ver mais
Detalhes da empresa
Escrito pela empresa
ACS are specialists in custom made soft silicone hearing protection, in-ear monitor earphones and sleep products. Celebrating 30 years of protecting ears in 2024. ACS Custom have been leading the way with its product range for professionals and consumers.
Informações de contato
21-23 Beaumont Close, OX161TG, Banbury, Reino Unido
- 01295266665
- info@acscustom.com
- acscustom.com
4,6
Excelente
3 mil avaliações
Respondeu a 30% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fantastic .
24 de fevereiro de 2025
Painful ear buds.
The sleep ear buds are advertised as being pain free when sleeping. Absolutely NOT! These are extremely uncomfortable when laying on your side. Yes, they do the job of noise reduction but the discomfort outweighs that. The customer service was next to useless. I explained in full detail about the issue and apart from a generic email response, they did noting. A very expensive mistake.
20 de fevereiro de 2025
Resposta da ACS Custom
Hi Mr Kelly,
Thank you for your feedback — we're sorry to hear you're not satisfied with your experience so far.
Our team has already reached out to offer support, as we’re committed to ensuring every custom-fit product is just that — custom to your ears. As part of this, we’ve offered a free return so we can assess and make any necessary adjustments to achieve the perfect fit for you.
We’d love the chance to resolve this and get things right — it’s truly at the heart of what we do. Please do check your emails and respond at your earliest convenience so we can continue helping you directly. or reach out to us again at info@acscustom.com
Best regards,
The ACS Custom Team
Great company, products and service.
Friendly support during purchase, great ear protection.
16 de março de 2025
Easy to get a spare that I lost replaced
15 de março de 2025
Great customer service
Great customer service! Very fast email replies and nice staff. Highly recommend.
18 de abril de 2025
Avaliação não solicitada
Great company great product
29 de janeiro de 2025
Very helpful service
13 de março de 2025
All around great.
Great customer care, quick response and action.
On top of all that, great product.
What more do you want?
12 de março de 2025
Awesome company, great IEMs
Awesome company. Been with them for years and always been top notch.
12 de março de 2025
Everything about ACS is fantastic.
The products are flawless.
I own custom ear plugs and in ear monitors.
The quality and performance of both is exceptional.
Customer service is also something to write home about.
They're very transparent about lead times (which they achieve) and their communication is impeccable, whether it regards product information or order queries.
Plus everyone I have spoken to, either by email, over the phone or in person at various expos, has been really helpful and knowledgeable.
1 de março de 2025
A perfect fit
A perfect fit, does what it says on the tin, very happy with my purchase.
5 de fevereiro de 2025
The most comfortable and effective…
The most comfortable and effective custom made earplug ever! Thank you.
5 de fevereiro de 2025
I had musician's ear plugs which are…
I had musician's ear plugs which are working very well.
The stage can be very loud so they're invaluable.
They do feel a little bit tight and are quite hard to insert, but that could be the fault of the impression.
29 de janeiro de 2025
Seamless service
Everything was really easy. I ordered online, and found the coupon and in-person specialist to do the ear moulds. Left them to send them off to ACS.
A couple of weeks later my perfectly fitting ear plugs arrived in the post. Super happy
4 de março de 2025
Perfect service.
28 de fevereiro de 2025
It takes a while to arrive but the…
It takes a while to arrive but the process was seamless and the product as well as the fit is awesome.
27 de fevereiro de 2025
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