Advantis Avaliações 990

O TrustScore é 4.5 de um total de 5

4,4

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I spoke with an Advantis representative named Livvy. She was professional,articulate and very understanding of my circumstances. We agreed on an amount and a timescale of which I am really ple... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Exceptional service from the lady on the phone today! So relatable and knowledgeable regarding my situation. I felt at ease talking about my financial difficulties and didnt feel judged or pressured i... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Advantis have plucked my address from the internet and used it to try and find someone related to me. Debt collection agency should get their facts right before sending alarming letters out. They are... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

For any business, going through challenging financial times is really stressful but dealing with Advantis has actually come as a welcome relief. Chloe was marvellous , kind and informative. Its giving... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de Cobrança

Sobre Advantis

Escrito pela empresa

Advantis works on behalf of various organisations, and we always aim to do so in a fair, respectful, and professional manner.

We understand that some situations can be stressful, and we are committed to treating every customer with compassion and understanding.

We work on behalf of various industries including Utilities, Financial Services, Telecommunications, Retail and Public sectors. Advantis is dedicated to providing ethical and effective services, ensuring both clients and customers receive professional and compliant support.

Based in the UK with offices in Stoke-on-Trent and Bolton, we are authorised and regulated by the Financial Conduct Authority, members of the Credit Services Association and are a certified Great Place to Work.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

990 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I want to take a moment to express my…

I want to take a moment to express my sincere appreciation for all the help Emily has given me. From the very beginning, she has shown an exceptional level of patience, kindness, and genuine dedication that made a real difference in my experience. Emily consistently went above and beyond what was expected, not because she had to, but because she truly cared about making sure I felt supported and understood.

What stood out most was her ability to listen—really listen. She took the time to understand my concerns, offered thoughtful guidance, and never made me feel rushed or overlooked. Every interaction with her was positive and encouraging. Even when things felt confusing or overwhelming, Emily approached everything with calmness and clarity, helping me navigate each step with confidence.

Her professionalism is matched only by her warmth. She communicates clearly, handles challenges with ease, and brings a level of empathy and insight that is rare to find. Whether she was answering questions, offering solutions, or simply checking in to make sure I was alright, she did it with a level of care that felt sincere and personal.

Thanks to Emily, I felt supported every step of the way. She turned a potentially stressful situation into something manageable and even uplifting. I am deeply grateful for her help, her time, and her commitment. Anyone who has the chance to work with Emily is incredibly fortunate—she is truly exceptional.

Thank you, Emily, for everything you’ve done. Your kindness and effort made a lasting impact, and I appreciate you more than I can express.

9 de dezembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bunch of money grabbers

Bunch of money grabbers. Absolute joke of a company that’s steals peoples hard earned money

9 de dezembro de 2025
Avaliação não solicitada
logotipo da Advantis

Resposta da Advantis

Thank you for taking the time to share your experience. We’re genuinely sorry to hear that you’ve had a negative experience with us and we appreciate the opportunity to respond.

Advantis works on behalf of various organisations, and we always aim to do so in a fair, respectful, and professional manner. We understand that some situations can be stressful, and we are committed to treating every customer with compassion and understanding.

If you haven’t already, please contact us directly email at customercomplaints@advantiscredit.co.uk so we can review what happened and address your concerns appropriately.

Thank you again for your feedback – it helps us to improve the service we provide.

Avaliado com 5 de um total de 5 estrelas

Phone call with Zoe

My dealings today with Zoe were surprising and unexpected. Zoe was extremely efficient, whilst showing empathy and understanding for our situation. She was very helpful and forthcoming in making suggestions. that could help us further. It could not have been handled any better.

5 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazing help

Amazing help, was talking to libby who was very helpful and sorted everything out with me. Thank you soo much

5 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Polite and Very helpful

All staff including the lady I just spoke with was very helpful and even gave suggestions to lesson the stress of the situation with available options.

27 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Perfect call handler

Dealing with and discussing personal debt is never a comfortable thing, however, Laura broke this mould and made it very easy by staying calm and reiterating that she could understand my position. Thank you for all you help Laura.

27 de novembro de 2025
Avaliação não solicitada

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