I spoke with an Advantis representative named Livvy. She was professional,articulate and very understanding of my circumstances. We agreed on an amount and a timescale of which I am really ple... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I spoke with an Advantis representative named Livvy. She was professional,articulate and very understanding of my circumstances. We agreed on an amount and a timescale of which I am really ple... Ver mais
A empresa respondeu
Exceptional service from the lady on the phone today! So relatable and knowledgeable regarding my situation. I felt at ease talking about my financial difficulties and didnt feel judged or pressured i... Ver mais
A empresa respondeu
Advantis have plucked my address from the internet and used it to try and find someone related to me. Debt collection agency should get their facts right before sending alarming letters out. They are... Ver mais
A empresa respondeu
For any business, going through challenging financial times is really stressful but dealing with Advantis has actually come as a welcome relief. Chloe was marvellous , kind and informative. Its giving... Ver mais
A empresa respondeu
Escrito pela empresa
We understand that some situations can be stressful, and we are committed to treating every customer with compassion and understanding.
We work on behalf of various industries including Utilities, Financial Services, Telecommunications, Retail and Public sectors. Advantis is dedicated to providing ethical and effective services, ensuring both clients and customers receive professional and compliant support.
Based in the UK with offices in Stoke-on-Trent and Bolton, we are authorised and regulated by the Financial Conduct Authority, members of the Credit Services Association and are a certified Great Place to Work.
Minton Hollins Building, Shelton Old Road, ST4 7RY, Stoke-on-Trent, Reino Unido
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I want to take a moment to express my sincere appreciation for all the help Emily has given me. From the very beginning, she has shown an exceptional level of patience, kindness, and genuine dedication that made a real difference in my experience. Emily consistently went above and beyond what was expected, not because she had to, but because she truly cared about making sure I felt supported and understood.
What stood out most was her ability to listen—really listen. She took the time to understand my concerns, offered thoughtful guidance, and never made me feel rushed or overlooked. Every interaction with her was positive and encouraging. Even when things felt confusing or overwhelming, Emily approached everything with calmness and clarity, helping me navigate each step with confidence.
Her professionalism is matched only by her warmth. She communicates clearly, handles challenges with ease, and brings a level of empathy and insight that is rare to find. Whether she was answering questions, offering solutions, or simply checking in to make sure I was alright, she did it with a level of care that felt sincere and personal.
Thanks to Emily, I felt supported every step of the way. She turned a potentially stressful situation into something manageable and even uplifting. I am deeply grateful for her help, her time, and her commitment. Anyone who has the chance to work with Emily is incredibly fortunate—she is truly exceptional.
Thank you, Emily, for everything you’ve done. Your kindness and effort made a lasting impact, and I appreciate you more than I can express.
Spoke to Anantha today. Excellent communication, patience, and customer support
Chloe G was very fast and reliable. Happy Holidays to everyone !
Bunch of money grabbers. Absolute joke of a company that’s steals peoples hard earned money

Resposta da Advantis
Bethany was very helpful and understanding of my situation. Chat feature was easy and simple to use. Appreciate your time thank you
Oliver was a great help today! Very supportive and understanding with helping my current situation
Thank you!
Thank you Dear Sandra for your support and excellent advice to make my life easier to solve my debt issues with HMRC which is dragging for the last 3 years.
Thank you so much you’re a 5***** advisor.
Natanael Fisseha
Easy to deal with the company and Oliver was very helpful over the webchat facility
Jack was great on the call the other day. Highly recommend!
My dealings today with Zoe were surprising and unexpected. Zoe was extremely efficient, whilst showing empathy and understanding for our situation. She was very helpful and forthcoming in making suggestions. that could help us further. It could not have been handled any better.
Amazing help, was talking to libby who was very helpful and sorted everything out with me. Thank you soo much
I was on the phone with Mr Akinwande and he was honestly very helpful. He spoke very clearly, he has patience and he was very understanding.
Very understanding of situations, provided a lot of help for me and sent over resources to help me out.
Oliver was professional and helpful, and the service supportive
Very helpful and efficient chat with an advisor who looked carefully at my problem, provided an affordable solution and guided me carefully through the process
All staff including the lady I just spoke with was very helpful and even gave suggestions to lesson the stress of the situation with available options.
It was good and Very helpful was able to sort everything out with the help of Oliver.
Dealing with and discussing personal debt is never a comfortable thing, however, Laura broke this mould and made it very easy by staying calm and reiterating that she could understand my position. Thank you for all you help Laura.
Dara was a great help, was personable to my situation and had really good energy, I can tell she cared about people
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.