I bought a fit bit for my son at Lisbon airport and 3 days later the strap broke. I contacted their customer services when I returned, they requested photos of the watch and receipt which I sent and t... Ver mais
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Veja o que dizem as avaliações
I bought a fan as a gift at the Ale-Hop store in La Palma airport. The lady there gave me a two-year guarantee. When we unpacked the gift, we discovered one of the fan blades was broken... Ver mais
En mi caso he dado con un equipo de muy buenos profesionales: Atentos ,amables y eficientes tanto personal, telefónica como telemáticamente. Compre unas gafas de sol en Sanlúcar de Barrameda, al segun... Ver mais
Bad experience. Bought several items of which 4 broke down within 24 hours after 3 weeks of emailing and responses of the company, including providing evidence via photos and videos they gave the indi... Ver mais
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We will never buy anything from here…
We will never buy anything from here again because of the very poor quality that means their products break within days. The company customer service is non-existent and not interested, even with a valid receipt. Both ALDI and LIDL offer cheaper and better quality products so will not visit another ALE-HOP again.
Ale Hop …earbuds are poor
Ale Hop is a successful shop selling all sorts of items. We have visited as a family when on holiday in Europe where we see many of the outlets. I’ve bought several toys, gadgets, pens and electrical items from them. I have to say, 2 lots of earbuds I have purchased were a waste of money. The charging was erratic from the start and blue tooth connection to a iPhone 14 started to drop out frequently after 9 months. I won’t waste my money again. I shall buy from a reputable shop at home. At least I can get a refund if they fail.
Do not buy the "floating" ball
Do not buy their black "floating" ball. It's practically impossible to charge and my daughter finally got it flying, dropped it once (she's 1m 40cm!!) from a height of 90cm, and it stopped working. Don't waste your money.
Regular !!!!
Regular !!!!! Yo tengo todo de ale hop soy cliente y muy bueno hoy... en la sucursal de cristianos me trataron como un ladrón. Pasé una vergüenza enorme , es una vergüenza que traten así a un cliente y además, la persona llamada JAVI NO QUISO DARME LA HOJA DE RECLAMACIONES QUE POR LEY ME LA DEBEN DAR. ESPERO QUE ALGUIEN RESPONSABLE SE OCUPE DEJO MI TELÉFONO. 697 73 54 90
Fedt
Meget god service!😀😀😀 Meget god pris!🤑🤑🤑 Mega fed butik!!!🤩🤩🤩
La calidad del producto es deplorable
La calidad del producto es deplorable. Productos made in China que hasta para la baja reputación de los productos Made in China es baja
ALE Hop 40,000mah power bank ,digital display
I bought for £40 a 40,000 MAH fast charge power bank . My phone has an 8000 mah battery but unbelievably this power bank can only charge this once from a flat battery. There is no way that the power bank capacity quoted is 40,000 MAH. It should be capable of charging this phone several times. I'm very disappointed. 30 day returns policy is not great .
Let the buyer beware - quality is- poor-don't waste your money
Went into the Alcudia shop in Mallorca & bought a chain for a pair of reading glasses & the assistant recommended a holder for my phone so I could securely put it round my neck-safer so not stolen & so I didn't drop the phone when taking pictures.
1. The glasses chain broke within the hour-simply fell apart & my specs landed on the floor.
2. The phone holder attachment broke about a week later again whilst wearing it & my phone fell to the ground & it cracked the screen.
Perhaps I misheard the assistants descriptions of the purpose of each!! 🤔 Don't waste your money in Ale-hop
No battery life and not replaceable
We were given a flying robot as a Christmas present, charged the robot with the usb, tried the remote, battery was flat (after a month of non-use) and it’s not replaceable…why would you want to collect the set?
Such a shame
Absolutely love these shops both in Tenerife and Lanzarote for presents for the grandchildren. However purchased a remote control car in Adeje and it broke within 2 days. Took it back to playa Blanca a months later and was told it was outside of the 30 days exchange. No, sorry it broke you need to exchange and give me a new item that works. Was fobbed off and felt bitterly disappointed. Gave me the normal, sorry it’s our T&Cs and my manager isn’t working today, back next week. Shame on you Ale-hop!!
Compré el 16 de Dic y llegó 9 Enero
Compré el 16 de Diciembre y el paquete llegó el 9 Enero. Sin explicaciones, sin ayuda en el teléfono de atención al cliente. Los paquetes NO Llegaron para la fecha señalada.
Purchased a 15ml bottle of perfume from…
Purchased a 15ml bottle of perfume from Lisbon store and opened once i returned to UK. The bottle was EMPTY!! Clearly an issue at manufacture end and limited quality control measures.
Tacky rubbish
Bought a cheap tacky necklace from here for 6 euro while in Los cristianos tenerife, within two hours of getting back to the hotel and trying it for the first time it came apart in my hands, I know it was only cheap tack like everything else in the shop and I accept that but it still expect it to have a longer lifespan than two hours, I didn't keep the receipt, who does for cheap tack?, but seeing that it wasn't fit for purpose while passing again next day with the tack still in the company branded bag they refused to replace it as expected, ffs it's 6 euro how hard is it to just replace it ? ,but they didn't so hence the review.
Stay away and save your money, it's just full of cheap tacky sh#te anyways.
No pedir online
Me gustaba la tienda, hasta que hiciera un pedido online. Lo enviaron hace una semana, 0 seguimiento, intento contactar con su servicio de atención al cliente, pero nadie contesta nunca en ningún canal de comunicación.
Muy decepcionante, no da nada de confianza.
Hice un pedido online hace meses
Hice un pedido online hace meses, nunca lo recibí, por mucho que reclamo el reembolso me dicen que hasta que no reciban el pedido del transportista no me lo reembolsarán!!! Ya no sé que hacer!!
Regolabarba acquistato a Mijas in…
Regolabarba acquistato a Mijas in occasione di una vacanza in Spagna. Acquistato la sera prima del rientro a casa e pertanto non utilizzato (non avevamo il corretto alimentatore per collegare il dispositivo, tramite suo cavetto, e ricaricare la batteria). Arrivati a casa in Italia l'ho messo in carica, ma NON FUNZIONA. Per effettuare il reso occorre spendere € 12 !!!! Risultato: ho gettato € 13 per un oggetto inutilizzabile. Negozi assolutamente da sconsigliare !!
bought watch took back to uk
bought watch took back to uk. does not charge up useless, in bin , beware
Waking Crab 'without' Batteries
Box description is 'Walking Crab with Batteries' however there are no batteries which is very misleading. Opening the battery compartment requires a special thin-cross screwdriver (also not supplied) and there are no instructions on which screws need to be removed, nor how to remove the battery cover. Otherwise the toy operates as described and is fun to watch moving across the floor.
Noi ci siamo stati ieri ed é carino
Noi ci siamo stati ieri ed é carino. Vien da se che per i prezzi indicati , non ci si deve lamentare della qualità bassa. Abbiamo preso un paio di occhiali da 10 euro , e non posso pretendere la qualità equivalente ad un prodotto di gamma medio alta ! Personale cortese e ottima esposizione. Negozio ordinato e pulito nonostante la grande affluenza
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