I bought a fit bit for my son at Lisbon airport and 3 days later the strap broke. I contacted their customer services when I returned, they requested photos of the watch and receipt which I sent and t... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I bought a fan as a gift at the Ale-Hop store in La Palma airport. The lady there gave me a two-year guarantee. When we unpacked the gift, we discovered one of the fan blades was broken... Ver mais
En mi caso he dado con un equipo de muy buenos profesionales: Atentos ,amables y eficientes tanto personal, telefónica como telemáticamente. Compre unas gafas de sol en Sanlúcar de Barrameda, al segun... Ver mais
Bad experience. Bought several items of which 4 broke down within 24 hours after 3 weeks of emailing and responses of the company, including providing evidence via photos and videos they gave the indi... Ver mais
Sem histórico de pedidos de avaliações
Esta empresa não convidou os respectivos clientes, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Apple on a Budget = Not so bad.
Bought a smartwatch (Apple style) works like a charm.(€25,-)
Considdering it’s a cheap rip off.
Bluetooth earplugs (Airpods pro style)
and the quality is verry good for the price you pay.(€19,-)
Not the same as Apple but not bad at all.
Bad Product quality
The lavender travel bag that is still for sale on their website €15 is very badly made. The stitching came apart and it frayed on several of the zip areas so I took it back and was given another.
After 2 months the bag was in tatters again. No heavy use just a bit of shopping. Shop refused my money back as I didn't have the receipt..... how many people keep their receipts for purchases likes of this for 2 months
Ale Hop must save a fortune using this out. Disgraceful
Unfortunately
Unfortunately, my experience with the Alehop Digital Watch has been extremely negative. I have encountered a number of issues that make this product not at all recommended.
Problems encountered:
Screen lock: The time display screen cannot be locked, which is very inconvenient, as it constantly turns off and you have to press a button to see it.
WhatsApp notifications: When receiving a WhatsApp call, the watch does not show any notification, which is a major disadvantage for those who use this application frequently.
Battery life: The watch's battery lasts less than a day, which means it needs to be charged constantly. This is unacceptable for a digital watch that is supposed to be a portable device.
Displaying WhatsApp messages: It is not possible to read WhatsApp messages on the watch, which considerably limits its functionality.
Overall:
Based on my experience, I cannot recommend the Alehop Digital Watch to anyone. The problems mentioned above make it a frustrating and useless product. I consider that there are better options on the market that offer the same features at a similar or even lower price.
Recommendations:
If you are looking for a digital watch, I recommend that you research other brands and models before buying the Alehop Digital Watch. There are many options with better features, longer battery life, and more reliable operation.
BEWARE FAULTY AND DANGEROUS BURNING CHARGING LEADS
We only packed one iPhone/iPad lead to take on holiday, but with 2 devices to charge (an iPhone & an iPad), we bought a spare lead from Ale-Hop in Maspalomas, Gran Canaria (amongst many other items - the other, non-electrical items were fine). The leads, we believe, were DANGEROUS. The first got instantly very, very hot on use, so we returned for exchange. The replacement, however, was even worse and it almost started a fire as it began to burn, twist and warp, after less than an hour's use. It also burned the connection to our iPad and a part of the case and the iPad would no longer charge or work after lack of charge. If we had not been in the room, and smelled the burning, the result, we believe, could have been catastrophic. We took the lead back to the Ale Hop shop with the evidence and they informed us that Customer Services would get involved. Following advice from Customer Services, later by phone, we returned the lead to the shop the next morning for a refund. Customer Services also gave us a 'to-do' list so that they would also refund us for the repair of the iPad and its case, when we returned home. We followed their instructions meticulously and it is actually fortunate that the iPad could be repaired at all, so the bill was fairly minimal. However, 8 months later, they are still refusing to pay for the iPad repair, having offered this option. They say that we did not leave the burned cable with them, so they won't pay. They said they would check the cameras, which of course we welcomed, as this would show we did leave it at the shop. But they just send more emails which repeat that we need to send the faulty cable to them. We have all the evidence to show, (including on their cameras, should they check) that we left the burnt cable with them. They insisted at the time that we did leave it, for them to refund for the faulty cable - we have the receipt as proof! The Customer Services emails just go around in circles as they don't want to refund the money for the repair of the iPad, which they offered to do, accepting that the damage was caused by their lead. We used an interpreter in Gran Canaria, so we have third party witness to all the conversations with Customer Services. We did everything Customer Services asked - we have all the receipts, times, dates, and information, including photographs of the burned cable and damage to the iPad and case. I have told Customer Services I will review on every site, to let people know of not only the dangerous items, we believe, they are selling, but also to recommend to buyers to be very careful before they buy from this establishment. If you have trouble with their goods, be careful of information from Ale-Hop Customer Services. I thought that if I told them I would write a review, they would take more responsibility for what they are selling and how they treat customers, but sadly they just ignored this as well. Please take care with what you purchase from this company.
Colloquio paga
agressieve verkooptechniek
Op Tenerife goeie ervaringen gehad in deze winkel, maar in een winkel op Madeira hanteren ze een agressieve en onprettige manier van verkopen. De massage wordt je zowat door je strot geduwd, om maar een apparaatje te verkopen. Ze vragen vervolgens welke kleur tas je wil en praten zo snel dat je niet hoort dat je er €2 voor moet betalen. Als je afgerekend hebt en erachter komt en het terug wil draaien, kun je het alleen inruilen voor iets anders. Kortom; leuke spullen, vervelende verkooptechniek
Avoid the watch
Whilst on a recent holiday in Tenerife we found the shop of Ale Hop and really loved the overall feel of the shop and most of its products.
Bought a 'Smart Watch?' from the store in Tenerife Airport and told it would link to my iphone etc with bluetooth.
This is the only digital/smart watch I have ever owned that gains time !!!!! Everyday you need to reset it.
I have mailed the company twice and had no response at all.
It really is waste of money
Does not work
Negozio Cesenatico: niente American Express
Una stella perchè non è accettata Amex per i pagamenti.
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