American Veterans Aid Avaliações 1.392

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

If you are looking for help with Veterans Aid and Attendance, American Veteran's Aid with the help of Joyce Navarro-Lucca was amazing. Do not go it alone, Joyce explained everything in a clear and ti... Ver mais

Avaliado com 5 de um total de 5 estrelas

This program is amazing!! I was blessed to have Joyce Navarro-Lucca and case manager Ardee Diamante helping me with my mother's case. They were so helpful and answered so many questions. There are no... Ver mais

Avaliado com 5 de um total de 5 estrelas

Wow! That sums it up how my two sisters and I feel regarding American Veterans Aid. AVA representative Barbara Wright was our first contact. Barbara was straightforward, didn’t make promises AVA could... Ver mais

Avaliado com 5 de um total de 5 estrelas

These folks are fabulous- from our 1st contact Barbara Wright and our consultant Ardee Diamanté- they streamlined a government process - and we received an extremely quick approval of my 100 yr old M... Ver mais

Detalhes da empresa

  1. Fundo de pensão
  2. Consultor Financeiro

Escrito pela empresa

American Veterans Aid, is the leader in assisting war-era veterans and their surviving spouses obtain the Aid and Attendance Benefit to help cover the cost of long-term care at home or in an assisted living community.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as avaliações

(1.392)

30 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Valuable Expertise

We appreciated the knowledge and expertise provided by American Veterans Aid. They made all the paperwork and red tape as simple as it could possibly be. Their directions were detailed, accurate and easy to follow. Any questions we had were answered quickly. We were very pleased with their process and would highly recommend them.

15 de março de 2024
Avaliado com 3 de um total de 5 estrelas

To Hard.

Company was nice to deal with but the process to help Veterans and or Spouses is way to difficult and time consuming.

1 de fevereiro de 2024
Avaliado com 5 de um total de 5 estrelas

Our Team was knowledgeable in answering…

Our Team was knowledgeable in answering our questions to help us feel comfortable in choosing AVA. We received our information packet promptly, and they walked us through line by line which ease our minds even more.
We are very happy with our results and it took the worry and anxiety out of the equation.

1 de abril de 2024
Avaliado com 5 de um total de 5 estrelas

Thanks to AVA

To navigate the VA on our own would have been a nightmare. AVA guided us through a long & arduous journey to obtain a much needed and deserved benefit.

29 de agosto de 2024
Avaliado com 2 de um total de 5 estrelas

Timing Is Everything

Well it started out fine, but the outcome took too long and I passed a week before my approval. You would think that funds would still be provided for the time leading up to my passing, or a refund should be made. The people were courteous and friendly. They did call to make sure that documentation was received and delivered.

8 de janeiro de 2024
Avaliado com 5 de um total de 5 estrelas

Perfect experience

Perfect experience. Everything went smoothly without any additional requests or questions. Originally I was worried I just wasted $3K, but it was money very well spent. I could not imagine navigating through forms (without clear and concise instructions) without their assistance. They are well staffed and reply to you within a day. Highly recommend using them to get through the process

11 de fevereiro de 2024
Avaliado com 1 de um total de 5 estrelas

No follow up by AVA after the package…

No follow up by AVA after the package was submitted to the VA (up until then AVA was very helpful). I had to put my 87 year old uncle through a lot to be able to follow up on our own with the VA.
Also, blatantly lied to by the person at AVA who was supposed to follow up. His package was held up at the VA and she told us it was almost done - not true. It's been stuck in the same "phase" since April 2024. I do NOT recommend this company.

27 de setembro de 2024
Avaliação não solicitada
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Resposta da American Veterans Aid

Hi, I tried requesting your information so we can help you. Please contact us.

Avaliado com 1 de um total de 5 estrelas

Paid but Won't Return Calls

AVA said Dad would get approved, paid them, & filled out the paperwork. Then AVA said Dad had too much $ and would have a Finance Guy call. He did, gave me incorrect info, and said he would call back, but he didn't. Figured it out myself, Dad's application was submitted, but he died a month later. AVA called (Chrisy Klein) & left a message about another form to be completed. I Left repeated messages over the month, sent emails, and cannot find out what the form is. AVA is so frustrating and a waste of time.

27 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The ease of the process and help…

The ease of the process and help guidance every step of the way made the process very doable The help process of what I needed to get to assist in the paperwork to send over and then receive back sign and send in took a little over 6 months ! But well worth it

24 de setembro de 2024
Avaliado com 5 de um total de 5 estrelas

Guiding you throughout the entire process

AVA helped me throughout the entire process. I was informed from the initial contact what was required regarding paperwork and if my mother qualified. My case manager made sure I submitted the correct paperwork and that all the documents were signed in the correct places. I was instructed where to mail the final signed documents to the VA. I was kept informed regarding the status of my mother's application as it was being reviewed by the VA. American Veterans Aid was accurate about the time estimate I would receive payment which was in 4 months. It is because of AVA that my mother can use this benefit due to my father's service. It has been helpful in the cost of my mother having to live in a memory care group home.

1 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We simply followed Amvet's instructions. It went smooth as silk.

All we had to do was follow instructions as to what documents were required to complete applications.
On March 1st we were advised to file an "Intent to file" form, which Amvets provided, in order to expedite claim and lock in retroactive payment date, because my sister met certain eligibility requirements. This was filed on April 1st. During the next month, we worked closely with Amvets, giving them all the information needed, (discharge papers, marriage license, death certificate, social security award letter, etc.). They prepared the application, we double checked it, our application was filed in early May and payment for April thru July was received in early August.

12 de agosto de 2024
Avaliado com 5 de um total de 5 estrelas

Making the system work

Very helpful in explaining the process. Was walked through the entire process including paperwork.
It took 3 months for it to go through "the system" but am getting benefits as was explained.
All agents were friendly and helpful.

17 de setembro de 2024
Avaliado com 5 de um total de 5 estrelas

The best possible experience

Every person we worked with to get my dad approved for help with Aid and Attendance benefits was so nice and helpful. Every question I asked was answered quickly. The benefits came right on time too, just as promised.

17 de setembro de 2024
Avaliado com 5 de um total de 5 estrelas

THE PERFECT ADVOCATE!

AVA was exactly the help I needed to get a timely response from the VA's Aid and Attendance benefit for my 93 year old mother who was no longer able to live independently. They are PROFESSIONAL, THOROUGH, and EXTREMELY KNOWLEDGEABLE. I HIGHLY recommend them! I hired them in January and her first check came in July.

24 de janeiro de 2024

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