Andrew James Avaliações 12.191

3 replacement ice machines later and still no refund for the initial purchase and now the 3rd machine has gone wrong. We only go the initial replacement via Amazon but if you search this company is now AJRealisations. Nobody answers the phones and products are inferior... Avoid and don't waste your time or money...

My Andrew James kettle failed after 14 months. The 2 year warranty is useless as the company went into administration in late 2019

Used to be excellent but it seems they went into administration in 2020. Not sure what support they provide during administration, if any. Will try and get in touch with the administrators and find out.
Edit: Emailed them about 2-3 weeks ago. No reply 🙄

I purchased a small souble stove on Amazon (whilst my kitchen was being updated) and after 5 months it stopped working. I forgot to send it within the six month deadline and the sellers refused to do anything about it! A great big con.

I bought an Andrew James slow cooker through Ebay. I plugged it in and it blew the sockets in half of my house. Sent it back and still waiting for a refund.

The Andrew James Bread maker has performed faultlessly for many years.
Very sad to see that I can not find a replacement.
Used it mainly to make dough, just made it so easier to keep baking fresh bread.

Please tell us who has spares for Andrew James mixers
Just can not find anybody that has any

I bought a vacuum sealer and after 7 months it's dead... the website doesn't work and the email doesn't work. This is a proper fraud!

I have andrew james smoothie maker that has been working fine for few years. The power base unit is now faulty and need a replacement, how can I get the spare part now the company is in administration?

If anybody is interested there are lots of andrew james stock and spares still available online at idealhomestore.

I needed a flexi beater for my mixer and they were really helpful.

I am sad to hear they have stopped trading. After previous shortlived trials with other companies I finally started with this company buying their halogen ovens. The first one lasted over 5 years (used every day as used as my main oven) and I never replaced the fuse even. The second I bought a couple of years ago so hope it lasts as long. I then bought an induction single hob and again unlike others it lasted years. After again daily use over a long period it finally died on me so I guess now I will have to find another company that has consistantly long lasting products. I am very disappointed as with both these products I went through many that just did not last until I found Andrew James and they were my preferred supplier. I guess from now on it will be trial and error with others and I anticipate a repeat of some lasting just months as I experienced before I found Andrew James.

PS I also noticed in reviews of best buys on many electricals and in particular halogen ovens Andrew James usually was top choice or close and even often had 2 products in the top choices..

Bought a mini oven which went bang after just a couple of months. Was promised a refund or replacement in September ‘19. They stopped replying to all emails and went bust a month later.

A couple of hundred quid out of pocket and b*gger all I can do about it.

Like so many other reviewers I have purchased many Andrews James machines over the years none of which have broken down and are still working today.

I am deeply saddened that this firm has gone into liquidation, the high quality of its goods should have kept it solvent.

I am continuing to purchase items such as vacuum caddies and bags from the remaining stock for as long as I can.

Have an Andrew James icemaker, came home from 3 months abroad and it no longer works. It was in Fine condition before we left and now it has power etc. but simply doesn't make ice.

Only 2.5 years old - for the price would expect considerably longer life

Wow l was going to be send for a couple of replacement flexi blades the have been so helpful sending them to me in Spain now I am stuck

Great value when they were open, but now they've gone, what else can you do with a faulty item worth £80... wasted money because I didn't buy a big name!

I was searching for their website with a view to buying something when I discovered they have gone into liquidation. This is a real shame as they are an excellent company. I bought one of their mini ovens and it is still working well after several years. In my experience their goods are very good quality and at a fair price.

I have just found out that Andrew James have gone into liquidation. What a shame! I have bought a lot of things from them over the years and have been really pleased with them. I was just looking on line for a food chopper and Andrew James was my first port of call. So sad to see that they are no longer trading. I will live in hope that someone buys them out and continues to provide the same quality products as before. So very sorry that they have gone.

Brilliant customer relations staff replaced two broken down machines without a quibble . A third has worked well - fingers crossed!

Along with family members have purchased many halogen ovens over the years. Didn’t know until I tried to purchase a new one that the company have sadly ceased trading.

I have purchased two other halogen ovens from different companies and all I can say is that with ‘Andrew James’ we have been most spoilt because the other brands just don’t match with the superb quality that we experienced with Andrew James. I live alone with mobility problems and my halogen was a godsend fo preparing my food. Sadly no more, the other brands not fit for purchase, the food burns and just not up to the job of ‘Andrew James’ models. Sadly missed!