Angelle Collection Avaliações 

494
•
O TrustScore é 2.5 de um total de 5

2,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I purchased 6 items from the new fuse collection and the fit and quality is so nice! I absolutely loved the experience at the pop up shop in November and thought the customer service was unmatched.... Ver mais

Avaliado com 1 de um total de 5 estrelas

Really disappointed tbh. The PJ bottoms arrived with some VERY questionable stains in the crotch area!! I'm only used to leaving good reviews but actually disgusted at what looks like discharge stains... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

My daughter is obsessed by these collections, and has lots of Angelle collections stuff, over 20 pieces. All of them are great quality material and even better attention to detail on things like wordi... Ver mais

Avaliado com 3 de um total de 5 estrelas

I ordered 2x Hey Sis Mocha hoodies spending over £100 so my sister and I could be matching for Christmas. I then received my parcel to find only 1 hoodie had been sent with no delivery note or pickin... Ver mais

Detalhes da empresa

  1. Loja de Roupas

Escrito pela empresa

Angelle Collection was created after founder Ellenor Darby saw a gap in the market for what she felt was truly missing from her wardrobe - luxury, high quality, flattering, cosy & comfortable loungewear that she didn’t have to pay the designer price tag for. Angelle aims to serve the women of the world who require the perfect outfit to pop to the shops, have a cup of tea with friends or a night in on the sofa in style.


Informações de contato

2,7

Ruim

O TrustScore é 2.5 de um total de 5

494 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

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2,7

Todas as avaliações

(494)

0 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

discharge stains??

Really disappointed tbh. The PJ bottoms arrived with some VERY questionable stains in the crotch area!! I'm only used to leaving good reviews but actually disgusted at what looks like discharge stains on the joggers and getting no response from the insta page... Thats £25 down the drain. Wouldn't buy from here again.

4 de janeiro de 2022
Avaliação não solicitada
logotipo da Angelle Collection

Resposta da Angelle Collection

Hi Lara,

I hope you are well.

I am so sorry to hear that you have not had a good experience with Angelle, I cannot apologise enough for this.

I can confirm that we have had some recent changes in the team and are continuously working to improve our customer service.

So I can look further into this for yourself, please can you confirm the order reference for the orders which contained the faulty item?

I can then ensure that a refund is issued for the faulty item if this has not already been actioned.

I look forward to hearing back from yourself and hope that you have a wonderful day!

Kindest regards,
Angelle collection

Avaliado com 1 de um total de 5 estrelas

Racist and homophobic owners

Racist and homophobic owners. AVOID AVOID AVOID. These people should not be trading, they are the worst kind of example to young girls out there. I would categorically not buy from this company - the clothes are very cheaply and poorly made and they are charging a ridiculous amount of money. Please please do your research on this couple and educate the people around you. They need closing down and removing off the internet.

4 de janeiro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good store - good quality clothes!

Every time I’ve purchased from the site, I’m always kept up to date on where my order is & when to expect it. Clothes are always comfy and cosy & I’ve never had any issues.

4 de janeiro de 2022
Avaliação não solicitada
logotipo da Angelle Collection

Resposta da Angelle Collection

Hi Alex,

I hope you are well.

Thank you for your review.

We are continuously working to ensure our customer service and products are the best quality they can possibly be, so it is great to receive such positive feedback!

We are so glad to hear that you are happy with your products purchased and have had a good experience with Angelle collection.

I can confirm that we have some new and exciting collections coming up this March which will offer lots of newly designed clothing !

Have a wonderful day!

Kindest regards,
Angelle collection

Avaliado com 1 de um total de 5 estrelas

Really disappointed with this brand

Really disappointed with this brand. Ordered clothing, arrived weeks late and the clothing is cheap quality, nothing like the photos. Really, really disappointing and rubbish.

4 de janeiro de 2022
Avaliação não solicitada
logotipo da Angelle Collection

Resposta da Angelle Collection

Hi Carrie,

I hope you are well today.

I am so sorry to hear that you have not had a good experience with Angelle, I cannot apologise enough for this.

I can confirm that we have had some recent changes in the team and are continuously working to improve our customer service.

We spend so long designing our items to be the best possible quality they can be and we are so disappointed to see this.

So I can look further into this for yourself, please can you confirm the order reference along with the specific items you are unsatisfied with ?

If easier, you can always email these details across to hello@angellecollection.com

I look forward to hearing back from yourself and hope you have a lovely day!

Kindest regards,
Angelle collection

Avaliado com 1 de um total de 5 estrelas

Absolute disgrace

So sickened that someone I used to watch daily could have been so disrespectful and then to not even apologise but to just feel sorry for your self is sickening!
You are vile humans, you deserve no blue tick, no brand deals, no platform other than your own private little ‘happy’ life.
You are discusting Elle.
Absolutely Vile

4 de janeiro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

For those of you saying the tweets…

For those of you saying the tweets where a decade ago. She called a woman a racial slur three times for saying hi to her boyfriend on a night out. This was only a couple of years ago. A leopard in this case did NOT change it’s spots. This woman is vile.if this is how she presents herself to the outside world it is way way worse behind closed doors.

4 de janeiro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

RACIST OWNERS- DO NOT BUY

Racist, homophobic, transphobic, fatphobic, nasty about her animals. Pretends to be nice but the racism is obviously still there. Do not buy from here. Unfollow them on all social medias- no one should be looking up to people like this.

4 de janeiro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Racist

Racist, homophobic, transphobic, fatphobic, photoshops her own baby. Do not give these people your money!!

4 de janeiro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Disgusting, Cheap

Disgusting, Cheap Products

I ordered from here and they arrived with holes and the material is so cheap and not what it looks like in photos.

Oh, and the owners a racist vile human being who doesn’t deserve anymore profit!!
She doesn’t have a right to be an ‘influencer’ anymore. CANCEL!!

4 de janeiro de 2022
Avaliação não solicitada
logotipo da Angelle Collection

Resposta da Angelle Collection

Hi Laura,

I hope you are well.

I am so sorry to hear that you have not had a good experience with Angelle, I cannot apologise enough for this.

I can confirm that we have had some recent changes in the team and are continuously working to improve our customer service.

So I can look further into this for yourself, please can you confirm the order reference for the order which contained this faulty item?

I can then ensure that a refund is issued for the faulty items if this has not already been actioned.

I look forward to hearing back from yourself and hope that you have a wonderful day!

Kindest regards,
Angelle collection

Avaliado com 1 de um total de 5 estrelas

Shocked and upset

Okay firstly it is clear that people bought off this the brand because of the perception of this perfect couple / family in which girls idolised and wanted to support rather than the clothes themselves which are evidently very poor quality (these kinds of reviews are therefore important)

Secondly, people have a freedom of speech and a right to speak up when they feel attacked. By Elle / Connor limiting all their comments on Instagram and blocking anyone that messages them they are stopping people from expressing the pain they felt, showing that they really do not care! People are turning to other outlets to post their views, and rightly so, otherwise it is just a one way attack.

Elle is the same school age as me - she would have been in year 11 and sixth form when she wrote those tweets. She later posted a video whilst at university with the same language. Connor was even older.

There are hundreds and hundreds of disgusting tweets, I would advise anyone thinking of purchasing this brand to research them and make your own opinion on who you are supporting.

I personally will not support this kind of hate as it does not reflect how I was brought up, my views and the kind of world I want to live in.

I feel very very saddened for everyone who was affected - my Black, Polish, Indian and Chinese friends ❤️ It’s not okay.

4 de janeiro de 2022
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Be mature people this is not the right way

I’m writing this as I’ve been reading all the comments that have been left in the past couple of days. This is not the place to air your personal opinions on the owners no matter how strongly you feel about them. Yes these comments were awful but they were written when Elle was 15 over 10 years ago. To behave like this and sabotage the business is just kind of sad really. I’m pretty sure your all adults writing these reviews and probably didn’t follow Elle in the first place. Whatever you think of her sticking the knife in and being hateful isn’t really going to do much. Just be mature people and think how you’d behave if it was your family that wrote these would you stop speaking to them!

4 de janeiro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

no communication

i ordered some things on boxing day and i immediately got an email saying that the business was closed from 24-29th december which i had no problem with and just waited to get my order confirmation email….. I still haven’t received anything from the brand. I have emailed them to ask what is going on and nothing still

3 de janeiro de 2022
logotipo da Angelle Collection

Resposta da Angelle Collection

Hello,

I hope you are well today.

I am so sorry to hear that you have not had a good experience with Angelle, I cannot apologise enough for this.

I can confirm that we have had some recent changes in the team and are continuously working to improve our customer service.

So I can look further into this for yourself, please can you confirm the order reference for the missing order?

if easier you are more than welcome to email these details across to hello@angellecollection.com

I hope this helps and that you have an amazing day!

Kindest regards,
Angelle collection

Avaliado com 5 de um total de 5 estrelas

Great quality and amazing value for…

Great quality and amazing value for money. Perfect for a cosy night in with tea and biscuits or a trip to a cinema.

3 de janeiro de 2022
Avaliação não solicitada
logotipo da Angelle Collection

Resposta da Angelle Collection

Hello,

I hope you are well.

Thank you for your review.

We are continuously working to ensure our customer service and products are the best quality they can possibly be, so it is great to receive such positive feedback!

We are so glad to hear that you are happy with your products purchased and have had a good experience with Angelle collection.

I can confirm that we have some new and exciting collections coming up this March which will offer lots of newly designed clothing !

Have a lovely day!

Kindest regards,
Angelle collection

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