Apolloniajewelry Avaliações 

Wanted to love this necklace but it looks cheap in person.

I contacted customer service right away, but never heard back. Reached out three additional times for return info, never got a response. Disappointed in the necklace- more disappointed with customer service. Don't trust this company or buy their jewelery.

I love this goddess set, bought them all. One pair of my earrings came broken , I contacted customer support and they replaced without any problem. It lays just right, and it’s a bold but feminine design.

I recently purchased the Artemis necklace from APOLLONIA, and the entire experience was flawless from start to finish. The ordering process on the website was seamless, and the delivery expectations were completely accurate—my package arrived on time. The tracking method was spot on! As for the necklace itself, I absolutely love the look and the craftsmanship is beautiful, and it stands out so much that I have already received an amazing number of compliments while wearing it. I am incredibly happy with my purchase and highly recommend this piece and brand! Also, do not let some of the negative reviews scare you off—this piece and brand are first-rate! Thank you Apollonia, I will order again!

Apollonia has been my favorite pieces of jewelry I own. The quiz was amazing and insightful and I got the goddess Persephone, whose story I feel most connected with, without even realizing that she was an option! I've gotten so many compliments and the customer service was quick friendly and hassle free! Thanks for the beautiful pieces of jewelry!

Love these necklaces bought them all.
Great customer service, my erring came broken ,they sent another out immediately.

I requested a refund the day I received the necklace, as it is poor quality, looks cheap and does not sit well on the neck.
They claim it is made in Italy, but it's made in China.
Despite their advertised refund policy states that you can request a refund within 30 days, I kept receiving emails offering 30% partial refund and then it became 20%.
I kept asking for the delivery address to return the item and still have not got it.
They are incredibly deceptive and I have engaged my credit card to help assist me.
Avoid.

Beautiful necklace, I love it!

Quick shipping. Beautiful necklace. I received my Cleopatra in a beautiful box. I ordered the Medusa because she was my second when I took the quiz. I wear both of them every day. They do not turn green in the shower.

If you’re considering ordering from Apollonia, do yourself a favour and read the one-star reviews first. I wish I had.

I attempted to cancel my order in line with Apollonia’s own cancellation policy. Instead of receiving a straightforward response, I was met with silence. Multiple emails went unanswered, yet during the dispute process I was told they had replied. I asked for proof of these supposed responses. Unsurprisingly, none was ever provided.

What should have been a simple customer service interaction became weeks of unnecessary frustration through PayPal, simply because the company wouldn’t communicate. A luxury jewellery brand should be held to a luxury standard of customer care. Unfortunately, that was nowhere to be found.

The jewellery may be beautiful, but a company’s true character is revealed when something goes wrong. That is where Apollonia failed spectacularly. No transparency, no accountability, and no meaningful attempt to resolve the issue.

The market is full of talented jewellers creating mythological-inspired pieces. The difference is that many of them also understand that customer service doesn’t end the moment payment clears.

I won’t be purchasing from Apollonia again, and I certainly wouldn’t recommend risking your money with a company that treats communication as optional.

Misleading Advertising and No Customer Service

I was really disappointed with my experience. The necklace I received looked nothing like the photos on the website. It was advertised as being made in Italy and backed by a lifetime warranty, but the package was actually shipped from China and took 2 weeks to arrice.

I also tried reaching out to customer service multiple times to address my concerns, but my emails were never answered. I expected much better transparency and communication, especially given the way the product was advertised as a women empowering women brand.

I got myself the Medusa necklace for Mother’s Day and loved it so much I ordered the Hecate when it came available! The packaging is gorgeous and I haven’t taken off my Hecate since I got it! I’m excited to order the matching earrings as well.

I got this as a 21st birthday gift to myself. It's beautiful and it's still going strong. Only thing is the carving likes to flip and since I have it on the smallest hook the chain is slightly twisted. But other than that, all great.

Beautiful, solid but light weight

Amazing service from start to finish!! Absolutely love love love my necklace!!!

The color and the design of the goddess pendant is beautiful. However, the pendant always flips over, so most of the time, you’re just looking at the back of it (which defeats the purpose) I think it’s because of the way the chain is soldered together. Also, it was heavier than expected. I bought it while it was on sale, but I wouldn’t purchase another one full price because of the flipping pendant.

Waaay overpriced for what you receive. Better off spending $30 at Lovisa.

False return policy!! Quality is not great, design is poor in person. Customer service is lacking and refusing return even tho the website states any reason. AVOID

This company has terrible customer service and their order cancellation window is a scam in that once I requested they cancel my order due to me being highly allergic to nickel which is in their items, they shipped it right after I requested a cancellation. All the items are made and shipped from China which is not mentioned on their site in any way shape or form, so you think you are ordering something made in Italy, you are not. Also if you have a problem they will not only take a long time to respond so that you are on the hook to return the item on your dime and NEVER get a refund. This company is a SCAM. I suggest reporting them to the better business bureau.

Have been trying to contact them for a week without response. If you have an issue with your order.. well, good luck getting help!

My Medusa necklace is classy, well made and beautiful. I love it. Customer service with APOLLONIA was great, as well.