The jewelry is nice looking and feels solid. I have been wearing mine for 3 weeks and no issues whatsoever. My earrings arrived damaged, I emailed the company with a picture of the item and they res... Ver mais
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Veja o que dizem as avaliações
The customer service that I had experience with went above and beyond to help an issue I had. I took the on line quiz and was paired to Hecate so I had ordered the necklace and earring. Was not disa... Ver mais
I found me!!! I got the Medusa necklace and earrings wow they are beautiful and I feel so powerful and confident wearing them, they arrived last week just amazing I'd like to get the Hecate next. Doin... Ver mais
DO NOT BUY. DISAPPOINTING EXPERIENCE WITH APOLLONIA! My necklace and earrings were not as advertised. The gold tone of the earrings looks cheap and tacky, and the earrings shown on the... Ver mais
A empresa respondeu
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 22% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Beautiful Persephone Necklace!!…
I got the Persephone necklace and love it!! It looks great and is the length I was looking for. I had no issues with shipping. In fact, the shipping was surprisingly quick and I'm in the US. I will definitely be purchasing again!!
This is a deceptive company
This is a deceptive company. They offer a full refund for any reason, yet when I wanted to return the item, they told me they could only give 20% back. I gave them a screenshot of their exact return policy and they still have told me they cannot accept the item for full refund. Do not order from them.
I really love this necklace and the…
I really love this necklace and the concept behind it. What it stands for makes me feel so good and strong. The necklace itself is lovely and comes in a beautifully packaged box. The reason for 1 star missing is that there was weird issues with the shipping and was a bit of a hassle to actually get sorted, that being said the customer service was good and has quick responses, very willing to help and keep me updated.
Great customer service
Great customer service, very helpful and understanding. I personally love my necklace, it fits nicely with another goddess necklace I have as a stack, it felt like I was opening a present when it arrived
I LOVE my necklace!!!
I LOVE my necklace!!!
I took the quiz, my result was Medusa and I instantly ordered the necklace. I love her.
My necklace arrived quickly, the packaging got me excited, then opened it and was greeted by my beautiful necklace.
The necklace quality is incredible, heavy and simply gorgeous.
The craftmanship and beauty is perfect.
The meaning behind Apollonia Jewelry resonates with me and I love it.
Looks exact same, feels good, tracking was odd.
The product itself is beautifully. Genuinely exactly as pictured and imagined. It feels heavy for its size, not as heavy as I would have thought to be honest but the quality still feels decent for the price. The box it comes in is GORGEOUS. However, there was a mixup with my tracking and it took a while to get to Australia. Kept saying “attempted delivery” in China or “order out for delivery” in China despite living In Australia (and obviously ordering the product here). The team didn’t respond to my email for a while, but when I submitted help via the form on their website, they were quick to reply. Overall the product is nice, packaging beautiful, looks as pictured but the tracking was a nightmare. I also suspect this comes from China which ngl thought this came from Italy, at least it’s designed there.
Bad quality. Misleading return policy.
Crap quality, cheap-feeling. Misleading advertising - items come from China. Shipping took forever. I was only offered a 30% refund when I requested to return the item since it wasn't faulty.
There was a little bit of a mixup where…
There was a little bit of a mixup where my order hadn't been completed but my necklace arrived and is absolutely beautiful. Very happy to have used this company 😁
I purchased a necklace and I absolutely…
I purchased a necklace and I absolutely loved it! The quality is amazing and it looks even better in person. I also contacted customer service for an exchange and they were very kind and helpful. Everything was handled quickly and professionally. Highly recommended! 🥳
Beautiful necklace!
Beautiful necklace, chunky but not too heavy. Sits on the perfect spot on my collarbone. Customer service was super helpful when the delivery company could not get onto my complex property- they ensured that the gate code was provided to them so my piece could be delivered.
I was worried about the large cable…
I was worried about the large cable chain necklace being to heavy look for me. I canceled my order and got a quick response. They canceled my order quickly and without giving any issues. Was wonderful experience thank you .
The customer service team was timely…
The customer service team was timely and absolutely wonderful!
really high quality jewelry
really high quality jewelry, would recommend
Definitely not worth the money
Definitely not worth the money. You can’t even see the Medusa stamp in the metal, it’s shallow and blurred. Don’t waste your money.
Don't waste your money
This company uses deceptive marketing as “an Italian brand.” When the snipping label was created, the item shipped from China. The company’s response was the they “never claimed to ship from Italy and the item was designed in their Italian studio.” Aside from their terrible customer service, the item itself smelled strongly of plastic likely because it arrived in shrink wrapped plastic. No way is this fine jewelry. If you want a full refund you are expected to pay the cost.

Resposta da Apolloniajewelry
The Italian pieces come from China
The Italian pieces come from China! It takes a long time for them to reach destination as you can imagine. They are made of kind of metal NOT silver. If you want to return you need to send the piece to Italy and cover expenses, which is so expensive it defeats the purpose. Do NOT waste your money.

Resposta da Apolloniajewelry
This is NOT an Italian jewelry store as…
This is NOT an Italian jewelry store as advertised. They are a seller from China. When I confronted them about this after seeing the tracking information, they sent back an AI response claiming to have an "international workshop, which is why the shipping origin may appear as China on the tracking."
I tried canceling the order and then disputed it. Days later it arrived. The necklace is solid, but it was plastic wrapped in a way I've never seen a piece of jewelry. Now the company is threatening me in my email.

Resposta da Apolloniajewelry
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