Despite have made seven months worth of payments, nothing is showing as having been paid on my account. This is deeply disturbing, and I am now extremely anxious that I will be wrongly pursued for the... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Chloe from Ardent made the whole process of dealing with my outstanding debt, a comfortable process from start to finish, where at the end, a manageable payment plan was put into place. Chloe is pr... Ver mais
A empresa respondeu
Lucy at DRS Debt collection. Her patience, care and understanding makes managing our outstanding debt so much easier. At DRS they must spend their lives coping with people and businesses that are str... Ver mais
A empresa respondeu
Extremely helpful. Lovely and polite, spoke clearly. I had been swerving as thought was Dr's, however, she bent over backwards with help and understanding. Gave me additional information and phone num... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Originally established in 1997, and a limited company since 2003, Ardent Credit Services Ltd., t/a Debt & Revenue Services is authorised and regulated by the Financial Conduct Authority and collects debts for many blue-chip organisations. Contact us either by telephone on 0151 545 1500 or in writing via our website and we will do our best to help you to resolve your debt or assist with a dispute. Debt Collection contact is often unwanted, but we are here to help and look forward to hearing from you. For independent validation of Ardent, you can check the Credit Services Association website, the FCA consumer credit register for firms or Companies House. If you owe a debt to HMRC – check the HMRC website for the details of debt collection agencies they use.
Informações de contato
Enterprise House, Moorgate Point, Moorgate Road, Knowsley Industrial Park, Knowsley, L33 7XW, Liverpool, Reino Unido
- 0151 545 1500
- For email address, please see website
- ardentcredit.co.uk
4,5
Excelente
342 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 91% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us and appreciate your feedback. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
efficient and kind
straight to the point , efficient and kind , no complaints
15 de maio de 2025
Avaliação não solicitada
Resposta da Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us and appreciate your feedback. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
Well they are professional trained to…
Well they are professional trained to calm you respect you and make money arrangements that you can offered. Absolutely brilliant.
14 de maio de 2025
Avaliação não solicitada
Resposta da Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 4-star review! We’re thrilled to hear that you had such a good experience with us and appreciate your feedback. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
Friendly & professional service.
The advisor was polite, friendly, helpful and professional. My query was dealt with in a timely and efficient manner.
12 de maio de 2025
Avaliação não solicitada
Resposta da Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us and appreciate your feedback. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
Alex was so helpful on my call thank…
Alex was so helpful on my call thank you for your help
8 de maio de 2025
Avaliação não solicitada
Resposta da Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us and appreciate your feedback which has been passed on to Alex. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
I have spoken to other agents but seems…
I have spoken to other agents but seems none understood me . So this lady I just spoke to listened to my circumstances and was able to come to a perfect agreement with me which I am comfortable with
7 de maio de 2025
Avaliação não solicitada
Resposta da Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us and appreciate your feedback. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
I got the real help I needed to sort…
I got the real help I needed to sort out my issue great service
2 de maio de 2025
Avaliação não solicitada
Resposta da Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us and appreciate your feedback. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
Harassment bully scam jokers
These clowns have been bombarding me to pay an imaginary bill, invented by Volkswagen.
I get messages telling me they've emailed me some password, and/or to login and answer some security questions, yet, I don't even know who these people are. I'm certainly not wasting my time on a weird layer of nonsense, to solve a problem that I didn't cause.
My issue is with Volkswagen, who won't communicate with me, so really, there's no avenue for me to go down to resolve a bill that is 80% fabricated.
As long as i live, I will never pay it, because I don't owe that money, and there's no apparent means of rectifying it.
The car reg was BJ71 OCX. You can find out who i am, instead of replying with a 'we don't know who you are' answer
Also, don't bother telling me to call or write to you... you've wasted enough of my time. Fix your own problem.
30 de abril de 2025
Avaliação não solicitada
Resposta da Ardent Credit Services Ltd t/a Debt & Revenue Services
Ardent Credit Services Ltd., are not "bully scam jokers" and to post such an inaccurate statement about us does not help those customers reading your review, who are genuinely seeking to resolve their debt issues.
Originally established in 1997 and a limited company since 2003, our firm is authorised and regulated by the Financial Conduct Authority and acts for many blue-chip organisations.
For independent validation regarding Ardent Credit Services Ltd., you can check the:
1. Credit Services Association website
2. FCA consumer credit register for firms
3. Companies House website
If you were to contact us, by telephone on 0151 545 1500 or message us via my-drs.co.uk we will do our best to help you to resolve your dispute with our client.
Good experience.
Given 5 stars purely for the customer rep, Jamie was really helpful today. Although not a situation I want to be in, I was able to set up payment plans which makes repayments easier. It’s not great when you owe out money lets be honest and most companies will take your last penny but I do feel like I have been taken care of and hopeful that the situation will be sorted in the next couple of months.
Thanks again Jamie.
30 de abril de 2025
Avaliação não solicitada
Resposta da Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with Jamie and your comments have been passed on to him. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
Sensible conversation…
The phone was answered v promptly after the message (far too long). Your operator listened to my reasons for non-payment and asked sensible questions. Seems the only course is for me to contact "creditor" and try to resolve the situation directly.
28 de abril de 2025
Avaliação não solicitada
Resposta da Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us and appreciate your feedback. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
The best people🥰
25 de abril de 2025
Avaliação não solicitada
Resposta da Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us and appreciate your feedback. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
The agent l spoke with was very helpful…
The agent l spoke with was very helpful and worked with my financial situation to reach a decision. He advised setting up affordable repayments instead of trying to pay lump sums that affects other aspects of your life.
17 de abril de 2025
Avaliação não solicitada
Resposta da Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us and appreciate your feedback. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
Explain the service to the customer before choosing
Really great services to understand the problems of indebted customers and they introduce themselves during the call with respect and appreciation for the customer. In addition, they provide some useful advice to the customers and explain it clearly to the customers in order to get the best benefit for the customers and not for them. I see from my experience with them that they are professionals.
10 de abril de 2025
Avaliação não solicitada
Resposta da Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us and appreciate your feedback. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
Your phone associate was polite and…
Your phone associate was polite and very informative regards my account. Very happy with call.
4 de abril de 2025
Avaliação não solicitada
Resposta da Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us and appreciate your feedback. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
Nice customer sevice it was lovely
Nice customer sevice it was lovely
And great treated .
8 de abril de 2025
Avaliação não solicitada
Resposta da Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 4-star review! We’re thrilled to hear that you had such a good experience with us and appreciate your feedback. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
A really understanding colleague who…
A really understanding colleague who listened to what I had to say and also very helpful thank you
3 de abril de 2025
Avaliação não solicitada
Resposta da Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us and appreciate your feedback. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
Excellent people and very helpful.
3 de abril de 2025
Avaliação não solicitada
Resposta da Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us and appreciate your feedback. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
Very good
Very good, the lady on the phone understood what's going on with my personal life i.e being disabled and my wife's been in hospital they have been fantastic not pested me and just payment plan has been set up with no hassle it was really good.
31 de março de 2025
Avaliação não solicitada
Resposta da Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us and appreciate your feedback. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
Chasing for an already paid Vodafone…
Chasing for an already paid Vodafone payment. Absolute scumbags ,and they won't even remove me from their system. Just parasites that work there.
28 de março de 2025
Avaliação não solicitada
Very compassionate polite and caring
Very compassionate polite and caring
27 de março de 2025
Avaliação não solicitada
Resposta da Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us and appreciate your feedback. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
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