AUTOHOME Assistance Avaliações 

They were very efficient, quick to send help and they arrived when they predicted they would. Abdul kept in frequent phone contact so I knew what was happening. He was kind and reassuring. The problem was diagnosed and resolved quickly and with a friendly, professional manner. I am a long standing customer and they always provide excellent service.

Friendly, helpful, and timely service.
From the call to the control centre, to the breakdown van arriving, the customer service was excellent.

It took a moment to sort some admin out (my fault still having my old registration on the app). Beth returned my call quickly and the person coming to the breakdown also called but quickly found me in the service station car park and got everything started again. Prompt, everyone did what they said they would and were most helpful. Thank you.

Both members of the team were very helpful in answering my questions & enabling me to proceed with the breakdown cover. Thank you.

My mobility scooter completely died on me this morning,in the middle of the high street in Taunton
Millie totally assisted me, to find the breakdown number I couldn’t find,which as I have young onset dementia,broke me down into floods of tears and also sent me into a big panic.
Millie transferred me to the number and for the duration I was awaiting their arrival,rang me every fifteen minutes to check that I was alright and reassuring me that she would be with me until they arrived.
I nursed for over 40 years,her kindness,compassion and professionalism all shone through,I don’t know how I would have managed if it hadn’t been for her
I want her recognised for going over and beyond her role,I am so very greatful to her

Had to have my car taken to a garage when the clutch went . Everything was taken care of very quickly and the recovery vehicle soon arrived and the driver Brad was extremely helpful

Luke was extremely helpful today with processing my renewal. Very polite and explained everything in great detail.

Excellent good communication
Being a lone female in the middle of nowhere the lady called several times to check I was ok and updated me even called me to see I was home safely

Having a trouble with my steering wheel l got through to the breakdown office immediately and l spoke to Beth l was told that someone would be with me within the hour; the mechanic turned up less than half and hour was very friendly and made sure l understood the problem before leaving - it was sorted in a short time
Being a lady on my own l was very pleased with the service

Excellent service from the phone call through to the prompt pick up.

Excellent service
Breakdown team amazing
Breakdown driver was extremely helpful and nothing was too much trouble.
Credit to the company .
12/10 🌟🌟🌟🌟🌟

Excellent service from the operator , speedy recovery time , and decent breakdown chap . Second time I've been recovered in 37 years and this made it smooth and stress free ish! Especially due to fast recovery time .

Gabrielle is the only name I have but both driver and phone operator get a ten out ten for customer service

I have been with auto home since I was 17 they have always been so friendly and quick to respond whenever I have needed them. I broke down today and the driver was out in 15 minutes. I even had someone ring me later to check I had got home okay 👍🏻

Super service. Polite, friendly and helpful.

Excellent service and knowledgeable staff with great customer service

They were very quick in coming out, also the service was very good,

Excellent service,prompt and within the hour.polite and extremely helpful repair diagnosed car fixed.

The gentleman, Owen, who dealt with our phone call was very courteous, patient, and helpful. He kept us in touch with what was happening.

Sabah was amazing during the recovery process. Kept me updated when ETA went from 90 mins to 30 mins! Recovery agent was very helpful and helped to possibly diagnose the issue, so now I can go to the garage knowing how they can help. Top tier service!