I had an issue with a ring I purchased, as one of the stones fell out shortly after receiving it. I contacted their support team and was amazed by how quickly and efficiently they handled the situati... Ver mais
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Veja o que dizem as avaliações
Can not praise this company enough, so refreshing to be listened to answered immediately. Fabulous jewellery at fabulous prices always happy and buy regularly, but if something happens or a stone fall... Ver mais
Very disappointing experience. The jewellery sold by Bailey Amsterdam appears to be the same mass-produced jewellery available on Chinese marketplaces for just a few euros but sold here at a signif... Ver mais
BAILY AMSTERDAM Really nice, helpful, loving, and patient in caring for their customers. Each piece of jewelry is more beautiful than the next, it's hard to choose, you'll want them all! Beautiful, e... Ver mais
Detalhes da empresa
Escrito pela empresa
Premium 18K Jewellery
Informações de contato
Holanda
- bailey-amsterdam.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Highly Recommended
Beautiful jewelry and excellent quality! Everything arrived in perfect condition, and the pieces are even more beautiful in person. I also loved the individual travel pouches—they are perfect for keeping the jewelry safe while traveling. My only suggestion would be to let customers know that international delivery may take longer than expected. But it is definitely worth the wait! ❤️
Mangelnde Qualität
Der Schmuck sieht auf den ersten Blick schön aus, ist qualitativ aber leider minderwertig. Von fünf bestellten Ringen haben zwei innerhalb der ersten Woche ihre Steine verloren. Der gelieferte Ersatz war nicht besser: Hier fiel der Stein schon beim Auspacken ab und musste von uns selbst angeklebt werden. Es wird mit hoher Qualität geworben, aber die Ware wird billig aus China verschickt und hat nichts mit Amsterdam zu tun. Für diese Preise eine absolute Frechheit. Werde hier nie wieder bestellen.

Resposta da Bailey Amsterdam
Love this brand and the jewelry
Love this brand and the jewelry. ❣️🎀
Really good quality and as beautiful as…
Really good quality and as beautiful as on the pictures on the website!
I’m a happy customer.
Wonderful
Wonderful, the ring that I have order ed is wonderful and I’m so happy also for the Service and Delivery
Wore my ring once the the diamond fell…
Wore my ring once the the diamond fell out.

Resposta da Bailey Amsterdam
The Best Customer Support I’ve Experienced
I can’t recommend Bailey Amsterdam enough. Their customer service is truly outstanding and one of the best I’ve ever experienced. They were kind, responsive, understanding, and genuinely cared about helping me throughout the entire process. Even when my package was unfortunately lost by the courier, they kept me updated, answered all of my questions, and made sure the issue was resolved quickly and professionally.
It’s rare to find a company that treats its customers with so much care and respect. They completely turned a stressful situation into a positive experience. Thank you for your exceptional support – you’ve definitely gained a loyal customer!
Quick resolution to a damaged item!
Ottimo sito,consigliatissimo.
Ottimo sito,consigliatissimo.
Amazing jewelry
Amazing jewelry, great service! The necklaces are a real eye-catcher!
Anelli bellissimi
Anelli bellissimi! Solo la spedizione è stata lunga, però gli anelli sono stupendi
Ring scratched straight away and shows…
Ring scratched straight away and shows black on the ring. Not high quality and does not last

Resposta da Bailey Amsterdam
Received my rings today and absolutely…
Received my rings today and absolutely love them, one was damaged in transit but I emailed to let them know and straight away I had a email back to say they had sent another one out to replace it. I will most definitely be buying more.
Gorgeous jewellery
Gorgeous jewellery I have ordered a few different things and love them all , had an issue with a ring but it was sorted fast and a replacement sent , I chose adjustable rings to get a perfect fit , great company
Great purchase!
I loved the necklace and the ring I bought. Exactly as they're shown on their wesite, good material, and they don't change color after being wet.
Fast delivery too.
I just ordered a couple of more items again :)
Love the Style and you can wear them…
Love the Style and you can wear them 24/7. Can fully recommend it
Bought a necklace as a gift for my girlfriend
Bought a necklace as a gift for my girlfriend and she was really happy with it. It looks exactly like the pictures, the quality is great, and the whole ordering process was smooth. Would definitely order again.
Super enttäuschend, nie wieder!!
Ich bin leider extrem enttäuscht und kann aufgrund meiner Erfahrungen keine positive Bewertung abgeben.
Ich habe Schmuck bestellt, der auf den Produktbildern hochwertig und schön verarbeitet aussah. Als die Bestellung ankam, war ich jedoch schockiert. Die Qualität hatte überhaupt nichts mit den Bildern zu tun. Der Schmuck wirkte sehr billig verarbeitet und entsprach meiner Meinung nach in keiner Weise den Erwartungen, die durch den Onlineshop vermittelt wurden. Ich habe mich als Verbraucherin leider stark getäuscht gefühlt.
Aus diesem Grund habe ich die komplette Bestellung (Bestellnummer #39921) direkt nach Erhalt zurückgeschickt. Für den Rückversand musste ich zusätzlich 11 € bezahlen. Den Rücksendebeleg habe ich selbstverständlich eingereicht und mehrfach nachgewiesen, dass die Ware zurückgesendet wurde.
Trotzdem warte ich seit April 2026 auf die Erstattung meines Geldes. Bis heute habe ich keine vernünftige Rückmeldung erhalten. Statt einer Lösung werde ich immer wieder vertröstet oder bekomme gar keine hilfreiche Antwort.
Aktuell fehlen mir rund 100 €, die ich als Studentin nicht einfach entbehren kann. Es ist unglaublich frustrierend, so lange auf eine berechtigte Rückerstattung warten zu müssen, obwohl ich alle erforderlichen Nachweise erbracht habe.
Ich wünsche mir nichts weiter als die Erstattung des mir zustehenden Betrags. Der Kundenservice und der Umgang mit meinem Anliegen sind für mich äußerst enttäuschend. Ich hoffe sehr, dass mein Fall endlich bearbeitet wird und ich mein Geld zurückerhalte.

Resposta da Bailey Amsterdam
The packedge never showed up…
The packedge never showed up unfortunately

Resposta da Bailey Amsterdam
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