I had an issue with a ring I purchased, as one of the stones fell out shortly after receiving it. I contacted their support team and was amazed by how quickly and efficiently they handled the situati... Ver mais
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Veja o que dizem as avaliações
Can not praise this company enough, so refreshing to be listened to answered immediately. Fabulous jewellery at fabulous prices always happy and buy regularly, but if something happens or a stone fall... Ver mais
Very disappointing experience. The jewellery sold by Bailey Amsterdam appears to be the same mass-produced jewellery available on Chinese marketplaces for just a few euros but sold here at a signif... Ver mais
BAILY AMSTERDAM Really nice, helpful, loving, and patient in caring for their customers. Each piece of jewelry is more beautiful than the next, it's hard to choose, you'll want them all! Beautiful, e... Ver mais
Detalhes da empresa
Escrito pela empresa
Premium 18K Jewellery
Informações de contato
Holanda
- bailey-amsterdam.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 80% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good quality but longer delivery timing
It took a bit longer than expected to arrive (considering it`s in Amsterdam and I`m in Rotterdam) but the quality is good. I have been using it for a while and it has not darkened at all.
Perfect
easy ordering - swift delivery - beautiful jewellery
Excellent customer service and fabulous…
Excellent customer service and fabulous products.
The after sales service was fantastic…
The after sales service was fantastic and, if this makes sense, was
very ‘human’ and hands on. I will definitely be purchasing from Bailey Amsterdam again. Thank you.
Love the design and quality
Love the design and quality of the pieces I bought. Arrived in time and in perfect conditions.
The rings are beautiful and shipped…
The rings are beautiful and shipped quickly. I did have a stone fall out of my ring within less than a month… but after contacting customer service, they are replacing it. Overall, very happy with my purchase.
extremely deceived
I am extremely deceived with the quality of their products. The packaging and finishes resemble too much to those from ali express and this gives me the strong feeling that I paid the extra money for 2 poor cotton sachets and aggressive marketing built on lies like premium 18K Gold Plating, Stainless Steel and lifetime warranty. There is no label on the products and at this moment, I have no guarantee that they are not harmful. At this point we might as well order directly from ali/shein and pay the fair price for the quality...

Resposta da Bailey Amsterdam
I’ve worn the bailey earrings for a…
I’ve worn the bailey earrings for a while now and they’re still shiny and perfect.
Total rip off
Total rip off. I suggest you don’t order. Had ordered a necklace thinking it will be from within Europe and a good looking piece of jewelry considering the price tag, only to be sent a cheap looking necklace in a white small package with Chinese writing on it, so this definitely DID NOT COME FROM EUROPE as one would think. Necklace is cheap looking and gets tangled for nothing(i have to remove it multiple times to try and untangle it but it is completely useless). Would not recommend.

Resposta da Bailey Amsterdam
Very nice products
Very nice products! Service is also very good! I would recommend this jewelery!
Voel me zo opgelicht
Precies dezelfde sieraden voor een paar euro op de bekende sites! Wat voel ik me opgelicht! Ruim 270,- uitgegeven aan mooie sieraden die ik voor 10,- ergens anders ook kon kopen. Mooie Parken sites, ik trap er niet meer in!

Resposta da Bailey Amsterdam
Total scam
Total scam, you should pass. It's clearly cheap jewelery that they sell for 7 times the price. The quality feels very off, and it's more yellow than it's gold.
I will for sure not wear these very long before it needs to be put away... a disappointment.

Resposta da Bailey Amsterdam
Billige Produkte
Billige Produkte, sehr überteuert. Kein rückversand… man kann nur Sachen swapen
Cuidado si eres de España
Desgraciadamente después de dos intentos nunca me llegó el pedido, no se hicieron cargo de los gastos. Según ellos me lo intentaron enviar una segunda vez pero la agencia de envíos que tienen en España me dijeron que mi dirección no existía, y no es que viva precisamente en mitad de la nada. Ellos me dijeron que no podían hacerse cargo así que simplemente perdí el dinero.
Great customer service
I had a issue with one of the items in my order, but the customer service team was incredibly kind and responsive. They handled everything quickly and arranged a replacement without any hassle. I’m really happy with both the quality of the products and the excellent support. Thank you for the great service!
Terrible drop shipping experience
Terrible drop shipping experience. Receiving your order takes forever. Absolute rip off. Misleading as the company name " suggests" operating from within Europe at least. No customer service whatsoever.
Schlechte Qualität direkt aus China
Habe mich schon über die lange Versandzeit (2 Wochen) gewundert und extra nochmal nachgeschaut, ob das wirklich aus Holland kommt. Über den Tracking Link war das auch nicht nachzuvollziehen. Antwort ist nein. Leider kommt es direkt aus China in einer recht schlechten Qualität und billiger Verpackung als hätte ich auf Temu bestellt. Wirklich enttäuschend und auch absurd ein Europäisches Unternehmen zu fingieren, damit man die Sachen teurer verkaufen kann.
Ordered 2 rings that were advertised as…
Ordered 2 rings that were advertised as adjustable. Neither rings can be adjusted. It is not cost effective for me to return, seeing as they were dispatched from China, when I thought I was buying from a European retailer.
Very very bad costumer service
Very very bad costumer service! In the reality NO COSTUMER SERVICE! No response anywhere
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