Beminda eye steamer mask has made a huge difference to my dry eyes. Initially I had problems with steam output being erratic, and one side occasionally failing. However, after-sales has been amazing a... Ver mais
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Veja o que dizem as avaliações
This has been the best experience for my eyes with actual results that are working.. no more burn, no more feeling strained and tired. They feel healthy and relaxed... from using prescription eye drop... Ver mais
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When I first got my Beminda in May, steam came out nicely from both sides. I have used the pink eye hydration liquid that was included (although neither bottle has any label on it). In late June, th... Ver mais
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Everything about this company is dodgy/dishonest. The product is of poor quality. As per other reviews, it does not heat sufficiently, it is uncomfortable, and it leaks. It is a nondescript, brand-... Ver mais
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Detalhes da empresa
Escrito pela empresa
At Beminda, we believe caring for your eyes shouldn't be complicated. We design simple, drug-free tools that bring a little comfort to tired, dry, or screen-strained eyes at the end of a long day. Our flagship Steam Therapy Pro is a cordless, rechargeable warm-steam eye mask designed to deliver gentle, soothing heat in about ten minutes a day — no drops, no prescriptions, no fuss. Many customers pair it with our Precision Lid Massage Wand and Eye Hydration Complex for a complete at-home comfort routine that fits even the busiest schedule. Everything we make is built around the same idea: small, calming rituals that are easy to stick with. We ship regularly, restock often, and stand behind every order with a 60-day money-back guarantee, because we want you to try Beminda with complete confidence. We're grateful to everyone who has welcomed Beminda into their daily routine, and we read every review. Your feedback helps us improve our products, our service, and your experience. Have a question or a concern? Our support team is always happy to help. Thank you for trusting us to be part of your day.
Informações de contato
Estados Unidos
- hello@beminda.com
- beminda.com
3,3
Bom
108 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 93% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Great product
Great product. Works well. Very soothing and relaxing. I am not using my eye drops as much as I did before I started using this mask but I still do need to use them. My dry eyes are at a chronic stage so I'm not sure anything is going to "fix"that but this mask helps a great deal to make them feel better for awhile. I'm glad I have it as part of my daily routine.
7 de maio de 2026
Avaliação não solicitada
Resposta da Beminda
Hi Brenda,
Thank you so much for sharing your experience.
We’re really happy to hear the mask has become a helpful part of your daily routine and that it feels soothing and relaxing for you. For chronic dry eyes, it’s completely understandable that you may still need eye drops, but we’re glad the mask is helping provide extra comfort and relief when you use it.
We truly appreciate your thoughtful review and your trust in Beminda.
Warmly,
Beminda Customer Care
Positive
I found the treatment beneficial to my eyes although the mask does not always work the same way
5 de maio de 2026
Avaliação não solicitada
Resposta da Beminda
Hi Daniela,
Thank you so much for your review. We’re really happy to hear you’ve found the treatment beneficial for your eyes.
That said, I’m sorry the mask hasn’t always worked consistently for you. It should provide a steady, comfortable experience when set up correctly, so we’d love to help troubleshoot or review your device if needed.
Please feel free to reach out to us at hello@beminda.com, and our team will be happy to help make sure everything is working as it should.
Warmly,
Beminda Customer Care
My product was defective
My product was defective. It is being replaced but was unable to get it in time for my overseas vacation, the fluid stung my eyes and the rollerball was stiff and dragged my skin. Not impressed so far. The replacement better be good when I get back at the end of May!
2 de maio de 2026
Avaliação não solicitada
Resposta da Beminda
Hi Catherine,
Thank you for sharing this, and I’m really sorry your first experience with Beminda has been disappointing.
A defective product, discomfort from the fluid, and a rollerball that does not glide properly are absolutely not the experience we want you to have, especially before an overseas trip. I completely understand why you’re frustrated.
I’m glad a replacement is already being arranged, but I’m sorry we couldn’t get it to you before your vacation. When you’re back at the end of May, our team will make sure your replacement is followed through properly and that you receive a unit that works as expected.
Regarding the fluid stinging your eyes, please stop using it for now. If the discomfort continues or you notice redness, irritation, or vision changes, we recommend checking with an eye-care professional.
We appreciate you giving us the chance to make this right, and we’ll do our best to turn this around for you.
Warmly,
Beminda Customer Care
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