Brompton Bicycle Avaliações 5.604

Es reagiert niemand auf meine Nachricht

Ordered Brompton bicycle to try out for a month before deciding if I should buy it. Could not get the electric one so settled for manual for now until electrical is available. Had to wait a week to 10 days for it to be delivered however the bicycle that came was brand new. 👍

Envoi et livraison super rapides. Colis bien emballé.

Great bike, very clear instructions on folding/unfolding and delivery was on time. Rode it for the first time and it felt I had been doing it for years.

Super quick delivery and the bike is great.

Delivery was 5 weeks too late, to late and not solutionbased communication... Very good product, but service was not comfortable

Great Service.
UPS lost the delivery. Brompthon helped me and shoppen very quick a replacement. The process was very transparent and I was always reliaby informed

J’ai reçu 2 fois le même sac alors que je n’en ai payé qu’un seul.
Dois-je vous le renvoyer et comment dois-je procéder ?
Cordialement
Jean Francois Cognat

Up graded from c line to electric c line .Find the motor is a great help on hills and longer rides now i am in my mid 70s.It also fits behind car seat easily when boot is full. Delevery was exellent 2 days after order.

Brompton US can’t be bothered to use the United States Postal Service upon request? Why? Pure unadulterated, lack of customer service.

I bought the Premium Brompton Service and it was brilliant. Box delivered. Collection arranged. And a week or so later you have a bike that rides like new! The support team were great throughout, as I had several questions and a couple of requests for additional adjustments during the service. Questions answered promptly and fully. Additional adjustments undertaken at no extra cost. I am so very pleased with the service, and can’t recommend it enough. Well done Brompton. Excellent service!

That's a wonderful bike. Thank you. The customer Service would be perfect, when questions had been answered.

It generally takes a bit long before an order is received. Since i’md think that Brompton holds alll the spare parts in stock I would think that it is possible to process orders and dispatch them much quicker. Tracking could also be more straight forward and would benefit from showing when items are prepared for order etc.

Spare parts are of high quality and I appreciate that they come with detailed instructions how to fit them. The labelling could be slightly better esp. since now there are so many different bike types and years which have very specific requirements (eg. Gear /break cables!). Parts have become noticeably expensive, so I was happy to see some older parts for my pre 2017 being offered on ‘clearance’ and I tried to stock up on some of them while there were available at the price.

Other than that I have loved everything about my Brompton and the company behind it for nearly 20 years now!

Still not received the package ! No more information since the last visit of the delivery man.

我是Brompton的忠实粉丝，为拥有G&T 两台自行车而感到荣耀。能在你们那里找到我需要的配件，选用可靠的快递公司运送及时地收到货，为此向你们点赞并感谢！👍

Orders delayed, notification of day and time 45mins before delivery, DPD drivers stopping outside your house to pretend the delivered then driving off (not all DPD drivers as we go some deliveries), pathetic response from Brompton - sure if I was buying my response would have been quicker.

The bike is lovely, I have the Forest Green G-Line Electric. The only reason I am not giving it 5 starts is due to the resistance in the motor when starting to set off from a stand still. I know there is a function for walk assist which I’ve tried to use while setting off but that doesn’t make much of a difference. The motor is good once going, but I think Brompton should release a firmware update which allows the motor to kick in straight away as soon as the motor detects the pedals being pushed, not once it’s had a full turn of pedalling then the motor kicking in.