Outstanding! The best customer support I have ever received from a company! Whilst I knew I could purchase a Brompton direct I chose to buy from a shop so that we could try sizing options. Unfortunate... Ver mais
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Veja o que dizem as avaliações
My C line 4 speed bike arrived with a 54 tooth front chainring. It was like a velodrome or bmx bike and was unridable even in the lowest gear. I bought a 44 tooth chainring replacement from Brompton.... Ver mais
Delivered correct parts ordered on time. If you have a Brompton, and need spare parts why look anywhere else than Brompton. Ordered a chain tensioner which disappointedly broke when dropped on the f... Ver mais
This is my second P- line electric edition Brompton bike . Since my retirement last year I finally persuaded my wife that a second electric Brompton was the way forward! I ordered a refurbished P-... Ver mais
Detalhes da empresa
Escrito pela empresa
For the last 40 years we have changed the way that people get around cities on our folding bike. Each one is handmade in our factory in West London ensuring that they are made to the best quality. The bike is available in a range of colours and options to suit your style and we have a wide range of luggage and accessories to further personalise your bike.
Informações de contato
Unit 1, UB60FD, London, Reino Unido
- support@brompton.co.uk
- brompton.com
4,4
Excelente
6 mil avaliações
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Too expensive.
31 de março de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
The service itself is really good and…
The service itself is really good and if anyone is considering getting a Brompton I would highly recommend this service. The bike however wasn’t for me. I found the saddle really uncomfortable and the bicycle challenging to ride. It just didn’t meet the requirements I needed for my commute. It however is great in terms of food and having a small flat I wish it had worked out.
20 de abril de 2026
Resposta da Brompton Bicycle
Hello Nathalie,
Thank you for taking the time to leave us a review, we truly appreciate your feedback.
I am sorry to read that the bike did not meet your needs on this occasion. If you are considering a purchase in the future, we would be more than happy to support you with any questions or advice to help find the most suitable option.
We offer a wide range of bikes on our website, and our Customer Service team is always available to guide you through the options based on your specific requirements. You can explore our range of bikes using the link below:
https://www.brompton.com/c/electric-bikes
If you would like personalised assistance, please feel free to contact our Customer Service team via the link below, and we will be happy to help:
https://www.brompton.com/s/contactsupport/
Kind regards,
Lorena
Brompton Bicycle
Great CS
Was missing a component, service was quick to respond and had part shipped right away.
31 de março de 2026
Sehr kompetent und freundliche…
Sehr kompetent und freundliche Beratung. Probefahrt mit G-Line elektrisch war sehr hilfreich :)
20 de abril de 2026
Very helpful knowledgeable staff member…
Very helpful knowledgeable staff member who helped me decide to purchase
31 de março de 2026
Great products and support
Great products (quality, features), very efficient, reliable, nice support service.
100% recommended 😊
23 de abril de 2026
Avaliação não solicitada
Zero stars since the item is not…
Zero stars since the item is not mentioned.
Weeral een dikke NUL!!!
Zou zelfs nog minder dan 0 willen geven omdat het weeral niet geleverd is en over welke fiets gaat het eigenlijk??? Die vermiljoenrode 12gear 🤔
15 de abril de 2026
Very good customer service.
Quick and safe delivery (1 hr time slot) of a Brompton G Line and excellent after sales customer care. Thank you. A+
21 de abril de 2026
But I did receive in time.
i didn't receive anything yet. I did receive the necessary information but due to a computer problem the mail was not visible.
the order was delivered in time at the wright place.
16 de abril de 2026
Resposta da Brompton Bicycle
Hello Christiaan,
Thank you for your recent order and for taking the time to leave us your feedback although I am sorry to read that your parcel has not yet been delivered. To resolve this, a member of our team has been in touch with you directly to investigate what happened and provide assistance.
If you ever need any further assistance with any Brompton product or service, please feel free to get in touch with us via email or live chat using the link below, we will be more than happy to help:
https://www.brompton.com/s/contactsupport/
Kind regards,
Lorena
Brompton Bicycle
Rear rack.
Just purchased the rear rack for my Brompton bike. Good quality parts and relatively simple installation.
Straightforward delivery.
15 de abril de 2026
I wanted a different saddle for my…
I wanted a different saddle for my Brompton G line, ordered on-line from the website, arrived in a couple of days so, excellent.
15 de abril de 2026
Brakes work good , delivery issues thou
Brakes work good the only thing I would recommend is to do away with the costumer having to sign for the package, it’s very annoying. It took three delivery attempts before fed ex final got us.
7 de abril de 2026
Another great service from Brompton.
15 de abril de 2026
Everything right!
Shipping and packing were solid. The bike itself is everything I was hoping for and nothing I was sceptical about!
15 de abril de 2026
Thank you for the fast delivery.
15 de abril de 2026
I placed an order for inner tubes and a…
I placed an order for inner tubes and a tyre and it arrived sooner than predicted.
26 de março de 2026
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