We knew where we wanted to go but were unsure how to plan it and Byway did all of that for us! They took away the frustration and aggravation of checking trains, journeys and hotels. When an issue wa... Ver mais
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Veja o que dizem as avaliações
Just brilliantly organised and supported. We decided some time ago not to fly anymore and this is a great alternative. This is the second time we've done a Byway train trip and both have gone really... Ver mais
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I had a great trip due to the organisation and support from the Byway team. Hotel bookings trains and connections all first class and when things didn’t go according to plan A Byway were quickly there... Ver mais
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Excellent route planner, and excellent in-trip support. Eurostar cancelled our return train halfway through the holiday, but Byway remedied this within five minutes of forwarding Eurostar's email to... Ver mais
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Detalhes da empresa
Escrito pela empresa
Personalised slow travel holidays by train, boat and bus in the UK and Europe. 100% flight free trips from a certified B Corp. All holidays include travel and accommodation, financial protection from ABTA and free disruption replanning. We'll be at your side on WhatsApp throughout your trip, and we'll give you a digital journey guide with local suggestions and all of your tickets in one place. We offer flight-free holidays across Europe, from Scotland to Sicily, Spain to Switzerland.
Informações de contato
International House, E1 6BD, London, Reino Unido
- +44 1692 660805
- hello@byway.travel
- byway.travel
4,9
Excelente
1 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We have been on two trips with this…
We have been on two trips with this company. Customer service is excellent and any problems are addressed quickly. We had a delay with Eurostar and they sorted it out quickly. Hotels chosen were excellent and suggestions were useful. Would highly recommend this company.
24 de outubro de 2025
Avaliação não solicitada
Resposta da Byway
Hi there,
Thanks so much for your lovely review. We’re delighted to hear you’ve enjoyed two trips with Byway and that the hotels and travel suggestions were such a good fit. It’s great to know the team could step in quickly to sort out your Eurostar delay. We really appreciate your recommendation and would love to help you plan your next slow travel holiday!
- The Byway team
6-day holiday to Cologne, Berlin & Amsterdam
We had a six-day holiday, with trains to London, Eurostar and ICE from home in Norfolk to St Pancras, Brussels, Cologne, Berlin and back via Amsterdam. We stayed in great hotels in Cologne, Berlin and Amsterdam and had the chance to explore the sites, culture, cuisine and history. We did have delays on the trains in Germany and return Eurostar journey but managed to make all our connections.
25 de outubro de 2025
Avaliação não solicitada
Resposta da Byway
Hi Samantha,
Thanks so much for your kind words! Your six-day rail adventure through Cologne, Berlin and Amsterdam sounds fantastic, and we’re so pleased you enjoyed the hotels and the chance to take in the culture and cuisine along the way. It’s great to hear you managed the delays smoothly and still made all your connections. We’d love to help you plan your next slow travel trip :)
- The Byway team
As a solo traveller I was reassured by excellent support. Also great quality itinerary and hotels
I loved the long slow trip from Madrid to London and very much enjoyed Byways' itinerary of a night in each of San Sebastien and Bordeaux - where the sun shon too. Being a solo traveller I appreciated the online support. Unfortunately Madrid refused my boarding on the Pass (claiming a paper ticket was necessary) and my wait was 7 hours for next train! However, if there'd been no next train that day I knew Byways would solve all associated problems which was a relief. They were also supportive at the time but Renfe Helpdesk solved my train and paper ticket problem. France, Eurostar and UK were all
happy to accept the Pass
29 de outubro de 2025
Avaliação não solicitada
Resposta da Byway
Hi Joanna,
Thanks so much for your lovely review! We’re so pleased you enjoyed your slow journey from Madrid to London and that the stops in San Sebastián and Bordeaux were such highlights. It’s great to hear you felt reassured by the team’s support while travelling solo, and that everything worked out with your issue in Madrid. We’d love to help you plan your next slow travel trip :)
- The Byway team
Byway rose to the challenge and gave us a great holiday
We decided at short notice to go to Granada and Cordoba for a break. We wanted to avoid flying but were concerned about the paperwork and connection issues with rail travel.
Byways quickly took up our brief and came up with a holiday plan for us, with suggested rail times, additional cities to visit, and a range of suggested hotels to visit in each city. We were able to have a very open interactive discussion about options. Once the plan was agreed we had a single document that gave us all the ticketing we needed for the entire trip. It all worked like clockwork and from a paperwork point our rail journey was smooth and effortless-right to the last day.
This was when booking with Byway really paid off. French Railways went into meltdown owing to two fires which cut off Provence, and TGV officials could give us no useful information. We contacted Byway who calmly and quickly swung into action, re-arranged our hotel and rail tickets, and kept us informed all the way through. Reassured, all we had to do was continue to enjoy Nimes!
Many Thanks Byway for taking the drama out of our crisis. We had a great holiday.
27 de outubro de 2025
Avaliação não solicitada
Resposta da Byway
Hi David,
Thanks so much for your wonderful review. We’re delighted to hear your trip to Granada and Cordoba came together so smoothly and that the planning process made rail travel feel easy and stress free. It’s great to know the team could step in quickly during the disruption in France and keep everything on track so you could continue enjoying your holiday. We’re thrilled you had such a great experience and would love to help you plan your next slow travel adventure.
- The Byway team
Second trip with Byway
We have just finished our second trip through Byway, this time to Slovenia. The route suggestion and all of the hotels were perfect. The communication and customer service from start to finish was fantastic. We have made some amazing memories and cannot thank Byway enough!
9 de outubro de 2025
Resposta da Byway
Hi Rachel,
Thanks so much for your kind words! We’re delighted you had such a fantastic second trip to Slovenia and that the route and hotels were spot on. It’s lovely to hear the communication and service made the experience so enjoyable, and we’re thrilled your trip created such amazing memories. We’d love to help you plan your next slow travel adventure :)
- The Byway team
This is our fourth trip with Byways
This is our fourth trip with Byways. Travelling from London to Morocco via France and Spain all trains ran smoothly and on time . Great selection of hotels and tips of what to see at destinations.
Such a fun and easy way to travel and made so easy by Byways !
17 de outubro de 2025
Avaliação não solicitada
Resposta da Byway
Hi Camilla,
Thanks so much for your lovely review! Your journey from London to Morocco sounds incredible, and we’re so pleased everything ran so smoothly along the way for your fourth trip with us. It’s great to hear you enjoyed the hotel choices and destination tips too. We’re delighted you’ve found travelling over land and sea with Byway such a fun and easy way to explore, and we look forward to helping you plan your next adventure :)
- The Byway team
Exceptional service
I echo what everyone says about this company. The service is exceptional and you feel truly looked after throughout your journey. I was a bit apprehensive about how much travel time we had over a short period of time, covering 3 cities but because travel and accommodation were already sorted, we could spend our energy on the fun stuff. Which we absolutely did!
20 de outubro de 2025
Avaliação não solicitada
Resposta da Byway
Hi Luthfa,
Thanks so much for your wonderful review! We’re so pleased you felt so well looked after throughout your trip and that having everything organised made it easy to focus on enjoying your time in each city. It’s great to hear your overland adventure ran smoothly and left plenty of room for the fun stuff. We’d love to help you plan your next journey by rail.
- The Byway team
Highly recommended!
We were delighted with the itinerary, choice and location of hotels and live support during journeys when line closures and delays happened, we would not hesitate to recommend Byway Travel to others looking for a no-fly trip to Europe.
11 de outubro de 2025
Avaliação não solicitada
Resposta da Byway
Hi Robert,
Thanks so much for your kind review! We’re delighted to hear you enjoyed the itinerary and hotel choices, and that the team were there to help when delays and line closures cropped up. It’s wonderful to know you’d recommend Byway to others interested in a no-fly trip to Europe. We’d love to help you plan your next slow travel adventure :)
- The Byway team
Byway are great
Byway are great, we had a fantastic trip. Their support via WhatsApp was really useful for various train schedule changes we had in Italy along the way. Thanks so much we had a really great trip. Would highly recommend!
4 de outubro de 2025
Avaliação não solicitada
Resposta da Byway
Hi Lucy,
Thanks so much for your lovely review@ We’re thrilled you had such a fantastic trip and that the WhatsApp support proved helpful when your train schedules changed in Italy. It’s great to hear you’d recommend slow travel, and we’d love to help you plan your next adventure by rail.
- The Byway team
Another great trip with Byway
This was our second trip with Byway and once again it was well planned with hotels in well thought out locations. We had problems with Eurostar on both legs of the journey and on both occasions staff on the help line were able to get us rebooked with new connections sorted very quickly and efficiently. It's a great way to travel and see lots of sights, and knowing that they are there to help if things go wrong removes the worry of dealing with missed connections etc. in unfamiliar territory.
21 de outubro de 2025
Avaliação não solicitada
Resposta da Byway
Hi Nicola,
Thanks so much for your lovely review! We’re delighted you enjoyed your second Byway trip and that the hotels and itinerary worked so well for you. It’s great to hear the team could step in quickly to sort out your Eurostar connections and keep your journey running smoothly. We’re so pleased you love travelling by rail, and we're looking forward to helping you plan the next one :)
- The Byway team
Brilliant planning and support from the ByWay team
Brilliant planning and support from the ByWay team. Very good hotels chosen in excellent locations. Very timely support to queries when needed at all times, including weekends. Highly recommend this company to plan your train adventures.
17 de outubro de 2025
Avaliação não solicitada
Resposta da Byway
Hi Steve,
Thanks so much for your wonderful review. We’re delighted you enjoyed your trip and that the hotels and locations were such a good fit. It’s great to hear the team were able to help promptly whenever you needed support, even while you were away. We’re so pleased you enjoyed your slow travel trip and would love to help you plan your next rail adventure.
- The Byway team
Great accommodations with easy access…
Great accommodations with easy access to trains. Travel guide was personalized for our trip and was so helpful. Early planning and support was excellent.
17 de outubro de 2025
Avaliação não solicitada
Resposta da Byway
Hi there,
Thanks so much for your kind words! We’re so pleased you enjoyed the accommodation and found the personalised travel guide helpful throughout your journey. It’s wonderful to hear the planning and support made everything straightforward. We’re glad you enjoyed your overland adventure and would love to help you plan your next trip.
- The Byway team
Byway's customer service was excellent
Byway's staff listened to what we wanted from our trip to Berlin and Krakow and provided the perfect trip. They answered all the questions we had before the trip. Also, it gave us comfort knowing they were available on WhatsApp if we needed any assistance during our trip. The hotels were comfortable with friendly staff and in good locations. We would definitely use Byways again.
24 de outubro de 2025
Avaliação não solicitada
Resposta da Byway
Hi Frank,
Thanks so much for your lovely review! We’re delighted to hear your trip to Berlin and Krakow was everything you hoped for, with comfortable hotels and friendly service throughout. It’s great to know the team’s communication and WhatsApp support gave you peace of mind along the way. We’re so pleased you’ve enjoyed travelling this way, and we’d love to help you plan your next slow travel adventure.
- The Byway team
The product that Byway A great way to have a flight free holidayffers is…
The product that Byway offers is fantastic - organising great rail holidays, both travel and accommodation - and they do it very efficiently and we'll. They are very good to deal with.
10 de outubro de 2025
Avaliação não solicitada
Resposta da Byway
Hi Mark,
Thanks so much for your kind words! We’re so pleased you found everything so well organised and that both the travel and accommodation made for such a great holiday. It’s wonderful to hear you’ve enjoyed this way of travelling by rail, taking things a little more slowly. We’d love to help you plan your next journey in the future.
- The Byway team
Rail Holiday Through Spain
We have just returned from a 14 day trip through Spain organised by Byway Travel at short notice.
This was our first railway holiday and first time we had used Byway Travel. Their communication, planning, information and support provided was excellent.
We enjoyed the flexibility and will definitely use Byway Travel again.
7 de outubro de 2025
Avaliação não solicitada
Resposta da Byway
Hi David,
Thanks so much for your lovely review! We’re delighted to hear your first rail holiday went so well and that the planning, communication and support helped make everything run smoothly. It’s great to know you enjoyed the flexibility, and we’d love to help you organise your next flight-free trip in the future :)
- The Byway team
Great company to work with
Great company to work with. Efficient and responsive on all arrangements. They made our trip around France easy and enjoyable.
20 de outubro de 2025
Avaliação não solicitada
Resposta da Byway
Hi Gene,
Thanks so much for your kind review! We’re so happy to hear everything went smoothly and are delighted that your trip around France was so easy and enjoyable. We’d love to help you plan another slow travel journey in the future.
- The Byway team
Great first trip with this company
I had a great experience travelling with Byway. The customer service in particular was exceptional; from questions I had before booking to issues which came up during my trip, the team were excellent in terms of promptness and efficiency. The website is intuitive and helpful, offering suggestions for trips but also a lot of flexibility. Highly recommended.
11 de outubro de 2025
Avaliação não solicitada
Resposta da Byway
Hi Sarah,
Thanks so much for your lovely review. We’re really glad you found the customer service so helpful from start to finish and that any issues along the way were handled quickly. It’s great to know you found the website easy to use and flexible for planning. Hopefully we can help you plan another flight-free holiday soon!
- The Byway team
Brilliant trip planning.
Byway planned everything according to our request and responded very quickly to all of our queries and adjustments. The hotels are sometimes quirky and unique, sometimes more conventional but always in good positions and always welcoming.
The WhatsApp group makes us feel supported while on the trip.
We have had several trips with Byway and will do more in the future.
13 de outubro de 2025
Avaliação não solicitada
Resposta da Byway
Hi Jane,
Thanks so much for your kind words! We’re so pleased you enjoyed another Byway trip and that the mix of hotels and their locations suited you so well. It’s great to know the WhatsApp support added reassurance while you were away. Looking forward to helping you plan the next flight-free adventure.
- They Byway team
A fantastic 10 day trip
My wife and I had a fantastic 10 day trip taking in towns and cities in Belgium, Germany and Denmark. Byway provided a great selection of hotels and the train journeys, of which there were a lot, passed without issue and were all enjoyable.
The support was excellent, any queries we had were responded to quickly and all resolved well ahead of time. Special thanks to Hebe for the help given.
We're already planning another trip next year!
9 de outubro de 2025
Avaliação não solicitada
Resposta da Byway
Hi there,
Thanks so much for your wonderful review! We’re delighted you both had such a fantastic trip, with smooth journeys and hotels that hit the mark. It’s great to hear the team’s support made a difference along the way, and Hebe will be so pleased to get a special mention. We’re thrilled you’re already planning another adventure for next year and look forward to helping you organise it.
- The Byway team
Excellent planning and support
We had a broad idea that we wanted to visit Biarritz and San Sebastián and then travel east to the Pyrenees including Canfranc and Zaragoza during a festival. We left the logistics to Byways and they made good recommendations on other venues as well as working out the train journey. We had no major issues apart from a problem with paperwork at one venue which Byways resolved immediately when we reported it on the WhatsApp group. We have used Byways before and their support on the WhatsApp group is excellent.
18 de outubro de 2025
Avaliação não solicitada
Resposta da Byway
Hi Philip,
Thanks so much for your lovely review! Your trip through Biarritz, San Sebastián and the Pyrenees sounds great, and we’re so pleased the route and recommendations worked out well. Happy to hear the team could quickly sort the paperwork issue over WhatsApp and that you’ve continued to find their support so reliable. We’d love to help you plan your next adventure.
- The Byway team
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