Received items but very small and terrible quality. Have sent an email re refund but now reading these reviews think better to just write off the experience. Do not order!!!
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Veja o que dizem as avaliações
This is obviously a scam company. Unfortunately I haven't checked these reviews before ordering. No delivery and no answer from its support. They will steal your money- stay away. I won't I will not... Ver mais
Pessima esperienza di acquisto online: l'ordine è stato spedito due settimane dopo, da Dubai, ha dovuto passare la dogana, con il risultato che 114 euro sono diventati 165 euro. Il supporto clienti si... Ver mais
A empresa respondeu
Horrible service. 1. My order is out of deadline (more than 1 week) and it has not delivered yet. 2. Communication is very low quality. Firstly, they send me a template answer without info (“ As a r... Ver mais
Detalhes da empresa
Escrito pela empresa
CEDELAR established itself as a brand new concept store. Nowadays, everyone finds their own style of clothing. We offer you a unique, innovative and sophisticated line of clothing.
Informações de contato
França
- cedelar.com
1,3
Muito Ruim
115 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Nous avons acheté un ensemble cedelar…
Nous avons acheté un ensemble cedelar pour l'une de nos collègues à l'entreprise à l'occasion du secret santa, ,nous l'avons reçu à temps, et elle en est ravie de sa tenue originale cedelar
Le style cedelar est unique
19 de dezembro de 2020
Avaliação não solicitada
Received a completely different colour item...
The item I ordered was a completely different colour and look. The details and pattern were technically the same but the quality and feel was terrible for such a high price. The product photo showed a light brown sweater and the one I received was bright white. On top of that, nobody is responding to my return request. After waiting 13 days to receive this item and their return period being 14 days from the purchase date, I fear that I may have lost a lot of money and be stuck with an ugly, tiny sweater :(
17 de dezembro de 2020
Avaliação não solicitada
Resposta da Cedelar
Hello Lydia, we are so sorry that you've had to experience this. We are trying our best to improve our service and we know there have been a lot of flaws in our customer service. Your feedback helps us get better. We will use the feedback to make us better and to ensure this doesn’t happen again.
J'ai acheté recemment l'ensemble camel…
J'ai acheté recemment l'ensemble camel cedelar, avec l'imprimé van gogh, je viens de la recevoir, je suis très satisfaite ! !
16 de dezembro de 2020
Avaliação não solicitada
Vetement non recu depuis 3 mois
J'ai pas recu mes vetements ordre effectué le 10 septembre . Aucune reponse a mes mails.
12 de dezembro de 2020
Avaliação não solicitada
Resposta da Cedelar
Hello Jennifer, we are so sorry that you've had to experience this. We are trying our best to improve our service and we know there have been a lot of flaws in our customer service. Your feedback helps us get better. We will use the feedback to make us better and to ensure this doesn’t happen again.
I have ordered 2 weeks ago
I have ordered 2 weeks ago, no news about my order they even didn’t answer to my email.
I’m not sure that I will receive my order one day, so strange as they announce being a French company and I’m in France in the same city as the brand, so 2 weeks and they even haven't send it yet , weird and not a professional customer service.
8 de dezembro de 2020
Avaliação não solicitada
Resposta da Cedelar
Hello Chama, we are so sorry that you've had to experience this. We are trying our best to improve our service and we know there have been a lot of flaws in our customer service. Your feedback helps us get better. We will use the feedback to make us better and to ensure this doesn’t happen again.
I bought the product RAYS
I bought the product RAYS as a gift to my gf. She really loved the design and the quality of the jacket. Fashionable clothes and great style. Nice job cedelar.
18 de novembro de 2020
Avaliação não solicitada
It can be fraud, worst customer service and shipping
I have ordered a coat in Aug 2020 and I did not receive it till November. their customer service was awful, I really thought this is fraud and I started to take legal action on them. I have request the refund and they were not getting back to me more than 2 weeks.
their is no address and there is no telephone number of Cedelar.
I had a worst experience with them.
be careful!
12 de novembro de 2020
Avaliação não solicitada
Resposta da Cedelar
Hello Negin, we are so sorry that you've had to experience this. We are trying our best to improve our service and we know there have been a lot of flaws in our customer service. Your feedback helps us get better. We will use the feedback to make us better and to ensure this doesn’t happen again.
AliExpress SCAM
Literally all their clothes comes from AliExpress. See for yourself. Wanted to order a 95 Euro dress, it was 29 Euro on Ali.
SCAM
31 de outubro de 2020
Avaliação não solicitada
Resposta da Cedelar
Hello Polina, we are so sorry that you've had to experience this. We are trying our best to improve our service and we know there have been a lot of flaws in our customer service. Your feedback helps us get better. We will use the feedback to make us better and to ensure this doesn’t happen again.
I love every piece that I ordered
I love every piece that I ordered! My package took a little time to arrive but other than that I am extremely happy! Each item looked exactly as it did on their website! My next order I will make sure I take into account the lead time between when I place my order and when it will arrive. Already adding more items to my cart.❤️❤️❤️
30 de outubro de 2020
Avaliação não solicitada
Biggest SCAM
Like so many other state on this website already! An absolut SCAM. I have been waiting for 1,5 months for the products I though I bought from a French brand. They sent me a link that states that the products come directly from China. The status of the link has not changed for a month - no one knows where the parcel is and the brand does not take responsibility for non delivered parcels. Im not sure if I will ever see the parcel nor my money. I have switched it the legal department from PayPal I hope they can help. Absolut waste of time and money
21 de outubro de 2020
Avaliação não solicitada
Resposta da Cedelar
Hello Vera, we are so sorry that you've had to experience this. We are trying our best to improve our service and we know there have been a lot of flaws in our customer service. Your feedback helps us get better. We will use the feedback to make us better and to ensure this doesn’t happen again.
Received my items and they are so good…
Received my items and they are so good ! love the designs! if the delivery would be faster that would be perfect !!
19 de outubro de 2020
Avaliação não solicitada
My first experience with scammers
My first experience with scammers. I'm out of 200 euros and pissed. They ship items from China, which is why I waited over a month to receive my items, meanwhile the customer service who can barely speak English responded to me once a week. But wait, it gets better - the quality of clothes is just very very bad. even worse than their customer service. And ofcourse you can return items only if they are damaged.
14 de outubro de 2020
Avaliação não solicitada
Resposta da Cedelar
Hi there, we are so sorry that you've had to experience this. We are trying our best to improve our service and we know there have been a lot of flaws in our customer service. Your feedback helps us get better. We will use the feedback to make us better and to ensure this doesn’t happen again.
Misleading and disgusting
Cheap quality for a very expensive price. It comes from China eventhough it’s not said, so you could probably find similar stuff on shein and zaful. It says on the website that you can return your order but when you try to do so they tell you that you can only send back damaged items so you can’t get your money back. This is very misleading, I am actually disgusted.
3 de setembro de 2020
Avaliação não solicitada
Resposta da Cedelar
Hello Julia, we are so sorry that you've had to experience this. We are trying our best to improve our service and we know there have been a lot of flaws in our customer service. Your feedback helps us get better. We will use the feedback to make us better and to ensure this doesn’t happen again.
Le produit est excellent
Le produit est excellent. Tres bien.
20 de agosto de 2020
Avaliação não solicitada
I really liked it
I really liked it, very satisfied with the services.
20 de agosto de 2020
Avaliação não solicitada
I am so happy with my purchase from…
I am so happy with my purchase from cedelar. I recently ordered few clothes and I must stress on the fact that their shipping was on time, no doubt about the quality it was top notch as usual
I’ve shopped with them before too and they never let me down. Brilliant styles. Brilliant service. Wonderful brand.
20 de agosto de 2020
Avaliação não solicitada
Original product
The product I received is really pretty and original despite of slow delivery.
20 de agosto de 2020
Avaliação não solicitada
i would give 0 stars if i could
i would give 0 stars if i could. slow shipment, no responsibility, worst customer service i've ever experienced. they essentially robbed me of 300 euros. Oh, and the quality of clothes is even worse than their customer service. Actually no, not worse, that's not possible. Liars, scammers, thieves.
17 de agosto de 2020
Avaliação não solicitada
Resposta da Cedelar
Hello Olga, we are so sorry that you've had to experience this. We are trying our best to improve our service and we know there have been a lot of flaws in our customer service. Your feedback helps us get better. We will use the feedback to make us better and to ensure this doesn’t happen again.
Do not buy from this store
Do not buy from this store. I bought clothes from this store. You will waste your money and time.
1. Slow shipment.
2. Items are shipped from China (3 times cheaper on China website).
3. They don't accept return although you get defective items.
11 de agosto de 2020
Avaliação não solicitada
Resposta da Cedelar
Hi there, we are so sorry that you've had to experience this. We are trying our best to improve our service and we know there have been a lot of flaws in our customer service. Your feedback helps us get better. We will use the feedback to make us better and to ensure this doesn’t happen again.
Good product quality and nice customer…
Good product quality and nice customer service! received my order in 3 weeks and really content with my experience with cedelart !
6 de agosto de 2020
Avaliação não solicitada
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