Collar of Sweden Avaliações 

85
•
O TrustScore é 4 de um total de 5

4,2

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

My order never arrived, and the customer service team is not taking any responsibility or actions to solve the problem. It’s been 1.5 months now and their solution is to “wait and see”. They are not o... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I bought a silver reflective bag and am so pleased with it. Just exactly what I needed and absolutely gorgeous quality. I ordered on Sunday night and it arrived 4 days later which is brilliant from ov... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ringde för att be om råd då den sele jag beställt var för trång över halsen.Övriga remmar satt perfekt.Fick tipset att byta till en storlek större och även tips om hur man kunde spänna åt remmarna mer... Ver mais

Avaliado com 5 de um total de 5 estrelas

I absolutely love Collar of Sweden! Their harnesses are not only beautiful and stylish, but also incredibly well made. What makes them truly special for me, though, is how gentle they are on my... Ver mais

Detalhes da empresa

  1. Pet Shop
  2. também em
  3. Loja de Acessórios de Moda

Escrito pela empresa

Welcome to Collar of Sweden. Creators of colourful & trendy dog accessories for both pups & humans. For the pups we've got dog collars, leads, beds, engraved name tags and more. For the hoomans we got stylish caps, beanies, bags & functional totes. We have styles, colours & products for every personality. High Paw!


Informações de contato

4,2

Muito Bom

O TrustScore é 4 de um total de 5

85 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,2

Todas as avaliações

(85)

18 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Beautiful products and kind people

Their collars look so beautiful! Also the guys working there are so kind and friendly! They helped me with a return shipping and they send me the right product helping me with the right size! So happy to know Collar of Sweden!🩷

12 de dezembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fancy and durable

Awesome, stylish and very durable collars.
I have 2 collars from Collar of Sweden, one of them for more than 5 years and both still look like new. I love the colors and especially the gold accessories which are usually hard to get. Plus the wide type is a must have with IGGY.
Additionally, the customer service is also very nice and helpful.
10/10 would recommend!

21 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

From pups to dog parents epic!

WOW WOW WOW! We are obsessed with this brand, from collars and leads for the pups to accessories for myself can't beat it! The quality of the collas and leads are superb. I've got a few caps and some socks for accessories for myself and they're all such high quality. Highly recommend.

28 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Älskar färgerna på halsbanden

Älskar färgerna på halsbanden. Toppen kvalitet. Bra med reflex banden. Kepsarna super nice och ett kul kompliment.
Toppen service. Inget och klaga på alls faktiskt. Rekommenderar varmt.

20 de agosto de 2024
Avaliação não solicitada
logotipo da Collar of Sweden

Resposta da Collar of Sweden

Hej och tack så mycket för din recension, kul att du gillar både våra halsband och kepsarna.

Ha en fin dag!

Hälsningar Collar of Sweden

Avaliado com 5 de um total de 5 estrelas

Alltid lika nöjd

Alltid lika nöjd! Älskar kvalitén och sen designen ❤️❤️

1 de agosto de 2024
Avaliação não solicitada
logotipo da Collar of Sweden

Resposta da Collar of Sweden

Tack för eran support ❤️

Avaliado com 5 de um total de 5 estrelas

Me AND my dog loves Collar of Sweden

Me AND my dog loves Collar of Sweden! We still have and use our first collar and leash that we bought back in 2020 and it's still in shape even though we've put it through a lot. Bathed in the ocean on multiple occasions (salt water), played in mud and sand and so on. We've had fun and have been stylish at the same time 😅 Highly recommend!

21 de agosto de 2024
Avaliação não solicitada
logotipo da Collar of Sweden

Resposta da Collar of Sweden

Thanks for your review Timmy, so happy to hear that you and your pup are satisfied with our products 🐶🩵

Avaliado com 2 de um total de 5 estrelas

Not high quality

Bought a collar and a leach for my puppy. After only a couple of weeks I noticed the bad quality as the color of the collar showed cracks, and the structure of the leach broke down.
It doesn't have a nice feeling to hold it, and it's very slippery.
Unfortunately, I would not recommend COS.

20 de agosto de 2024
Avaliação não solicitada
logotipo da Collar of Sweden

Resposta da Collar of Sweden

Hi, could you please give us some more information about your order since we can't find it in our system.
Please send a email to contact@collarofsweden.com with order number and photos of your collar and we help you :)

Best regards Collar of Sweden

Avaliado com 1 de um total de 5 estrelas

STAY AWAY / WE LOST A LOT OF…

STAY AWAY / WE LOST A LOT OF UNNECESSARY MONEY !

We ordered several collars because we were unsure of the size despite measuring. So we wanted to return several collars. It then started with the fact that we had to write an email to the store/the owner for a return, which I always find very questionable.
David then explained to us that it was not possible to return customized products.
I was blindsided as we had ordered for quite a lot of money and I would never have placed the order had I been aware that I was ordering “customized” collars.
While searching for this information regarding
1. the “customized” products, I never found it (!) and
2. regarding the return policy, I had to click through the homepage for a long time to finally find information in ONE SENTENCE in the so called return policy.

To me, this resembles a dubious scam that forces people to spend a lot of money due to a lack of information.

I wouldn't order here on principle - there are so many other great stores that proactively and honestly inform their customers OR have a good customer service.

16 de agosto de 2024
Avaliação não solicitada
logotipo da Collar of Sweden

Resposta da Collar of Sweden

Hi Vanessa, after replying on several of your emails explaining our return policys we agreed to accept the return of your customised collars. We refunded you 2 of 3 collars (since you kept one). You also got free shipping even if you was below the free shipping limit after your return. The amount of 13 euro for the customization wasn't refunded but you was offered a discount voucher for the same amount. Sad to hear that your experience and the customer service was so bad even if we accepted a return of your customised collars.

Best regards Collar of Sweden

Avaliado com 1 de um total de 5 estrelas

Lack of customer friendly service

The collar looks great, and the quality seems fine so far, but I'm giving it one star due to the lack of clear information regarding the refund policy for customized items. This crucial detail is buried in the policy section and not mentioned in the product description, making it hard to find. Sadly, after a long and frustrating email exchange, we did not get our money back. A disappointing experience and definitely not satisfactory customer service.

15 de agosto de 2024
Avaliação não solicitada
logotipo da Collar of Sweden

Resposta da Collar of Sweden

Hi Elena and Vanessa, after replying on several of Vanessas emails explaining our return policys we agreed to accept the return of your customised collars. We refunded you 2 of 3 collars (since you kept one). So you definitely received your money back AND you also got free shipping even if you was below the free shipping limit after your return. The amount of 13 euro for the customization wasn't refunded but you was offered a discount voucher for the same amount. Sad to hear that your experience and the customer service was so bad even if we accepted a return of your customised collars and Vanessa got her money back.

Best regards Collar of Sweden

Avaliado com 1 de um total de 5 estrelas

Halsbandet tappade färg och färgade av…

Halsbandet tappade färg och färgade av sig på hunden. Svaret ifrån kundservice är att det inte kan vara ute i regn, altså inte som förväntat ett produktionsfel...
Hundhalsband måste vara designade för lite regn helt absurt att man inte kan låta hunden gå ut på toa för att det regnar där ute.
Lädret verkar annars vara av bra kvalite.

24 de julho de 2024
Avaliação não solicitada
logotipo da Collar of Sweden

Resposta da Collar of Sweden

Hej Jacob, tack för ditt meddelande/recension våra skinn halsband är lite känsligare mot väta och bör därför undvikas att använda när det är regnar. Man kan skydda dom genom att impregnera skinnet. Har du skickat bild samt ordernummer till oss på contact@collarofsweden.com? Hittade nämligen inget tidigare mejl, skicka gärna igen så får vi kolla hur det ser ut.

Hälsningar Collar of Sweden

Avaliado com 3 de um total de 5 estrelas

Poor quality metal works (silver)

I ordered two caps and two collars. Ordering, payment and shipping were quick and I didn’t have any problems.

The caps look great and have a good quality. The collars? Not so much… I ordered a leather collar (blue with fries) with silver metal wear. After only three days of wearing (only outside in on our walks) the metal on both collars turned pink in some areas. The parts of the collar where the leather touched the metal turned grey. In addition the leather is very sensitive!

The company asked for a review. I made a 5 star one for the cap, which is already posted on their website. I did another honest review for the collars and they did not post it. Quite disappointing! I am glad I bought the collars on sale, because mine are not worth the price.

5 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional Dog Accessories Brand

I love this brand! They offer a fantastic variety of colors and styles for collars and leashes. The quality is top-notch, and their delivery is super fast. I also appreciate their frequent new collections and excellent customer service. Highly recommend for any dog owner!

1 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Bättre service får man leta länge efter!

Fantastiskt trevliga och ger alltid femstjärnig service!
När shoppingsuget faller in hos min English toy terrier Doris, så öppnar de upp dörrarna med glädje.

Doris bär deras halsband i storlek xs narrow och Koppel i s. Passar kanon och är mycket snygga på henne!
Jag själv matchar henne med en grym keps, som också är en perfekt present. Kennelmatte och kennelhusse har absolut fått en keps var ;)

1 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Perfect collars

Really happy with the collars I have purchased (4 now). Always a seamless transaction and shipped swiftly to Australia. Love that the XS was able to fit my puppy since he was 8 weeks old😊
I can see why so many people are return customers!

18 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Charming Collars for Charming Dogs

We were recommended Collars of Sweden by a fellow sighthound friend. We spend a ludacris amount of money on collars for him and the last one cost us over £40. The collar is well made, looks designer, and makes you feel like you have a Versace product 😂. Checking out was very easy and website is very informative and easy to navigate. Shipped almost immediately, whereas before I had to wait for the collar to be made, and came today and fits like a glove. Sizing was perfect as I can make it a bit loose if I want to and can make it tighter if the material stretches a bit. Cisco looks dashing in his new Bridgerton Blue collar.

27 de junho de 2024
Avaliação não solicitada

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