Complete Care Advisory Avaliações 15

O TrustScore é 3 de um total de 5

3,0

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Detalhes da empresa

  1. Contador

Escrito pela empresa

At Complete Care Advisory, our objective is to help care providers improve their financial positioning and CQC rating by offering specialist business advice and bespoke professional services.


Informações de contato

3,0

Bom

O TrustScore é 3 de um total de 5

15 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Avaliado com 1 de um total de 5 estrelas

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY. They are scammers and charlatans. Same story like the others people who believe them.
THEY RECRUITED ME INTO THEIR BOGUS "INNOVATION PROJECT" WITH THE PROMISE OF R&D TAX REFUND MONIES. I RECEIVED A LETTER FROM HMRC SAYING MY APPLICATION (DONE BY THEM!) WAS ILLEGAL. I STOPPED IT. SINCE THEN I HAVE RECEIVED A DEMAND FROM HMRC IN EXCESS OF ANY REFUNDS RECEIVED BY MY COMPANY. I AM NOW IN DEBT. i HAVE ASKED THEM TO CONTACT ME AND HEARD NOTHING BACK

7 de janeiro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Scammers and Fraudsters

Do not intertain this company. All they can do is increase your corporation tax bill with HMRC. I am not quite sure if the company still exists anyway. I have been trying to call them after I received a corporation tax bill for a financial year that we paid the tax in full. They did an R&D claim for us, and we got paid by HMRC. They invoiced for their 70% share of the claim. A few weeks later, I received a letter from the fraud team. I called Complete Care Advisory Group (CCAG), and they asked me to send some information so that they could work with HMRC's fraud team. A month later, I received a corporation tax bill worth £5,005. I tried to call CCAG, and the calls would go through; their website is down. These are proper scammers and fraudsters. The sales rep I was dealing with is no longer working for CCAG and he is there on LinkedIn.
I wasted my time and money.

16 de setembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not get involved with this company.

Do not get involved with this company.
They have defrauded my company of £415 by applying for HMRC research and development (R&D) claim.
The HMRC refunded the fees from last year’s co-operation tax which directly went to their account as they put their account details.
It was red flag when they requested access to my online business HMRC tax so they can view when the money comes in. I said no because I didn’t want external company having access to my HMRC account. I now have to pay the £415 back to HMRC which is loss for me.
I received a letter from HMRC blocking payment request for funding because they suspected fraud and they could start criminal investigation for my company. I immediately received a call to state don’t worry this is normal and you should provide the requested documents to get funding. I sought separate legal advice who gave me great advice. I gave notice to end my contract and wrote a letter to HMRC explaining what happened.
I had gut feeling prior to signing contract there’s something off and I should have listen to my gut. The year before in 2022, they did approach me and I said no as they requested small amounts to be part of the innovation project.
Obviously, I have learned my lesson and this is advice to others and warning, ⚠️

20 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Innovation projects are a must!!

I joined the innovation projects around 2 weeks ago now! It's an absolutely brilliant idea! The advisor was brilliant explained everything thoroughly! I look forward to our next chat!
Keep up the good work guys!

28 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

5 Star Service!!

I was pretty sceptical at first after seeing a couple of the other reviews, but my advisor has been so open and transparent about everything since our first meeting. this meeting was back in April and we have since been onboarded to the innovation projects for the last 2 months. my advisor reached out and asked me if I would like to leave an honest review which I told him I would happily do! My only grumble would be that the finance team occasionally take a while to get back in touch, however I can understand that working with multiple companies comes with time constraints!

6 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Innovation Projects - What is stopping you!!

I started working with complete care advisory on their innovation projects three weeks ago. We had multiple meetings with our advisor who explained how everything works, and what the projects are trying to achieve. We have already had our tax bill reduced by over £6000! Our advisor was extremely knowledgeable and friendly and offered support and help throughout the entire process

10 de junho de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY. THEY ARE FANTASISTS OR CHARLATANS OR BOTH.
THEY RECRUITED ME INTO THEIR BOGUS "INNOVATION PROJECT" WITH THE PROMISE OF R&D TAX REFUND MONIES. I RECEIVED A LETTER FROM HMRC SAYING MY APPLICATION (DONE BY THEM!) WAS ILLEGAL. I STOPPED IT. SINCE THEN I HAVE RECEIVED A DEMAND FROM HMRC IN EXCESS OF ANY REFUNDS RECEIVED BY MY COMPANY. I AM NOW IN DEBT. i HAVE ASKED THEM TO CONTACT ME AND HEARD NOTHING BACK.

23 de janeiro de 2024
Avaliação não solicitada
logotipo da Complete Care Advisory

Resposta de Complete Care Advisory

Dear Michael,

We acknowledge your concerns and sorry to hear of a negative experience, however we would be keen to be able to discuss further with you to understand more about your HMRC case as we’re not able to identify specifics based on your 1st name provided. Please do reach out to us to discuss further

Kind regards

CCA Customer Service Team

Avaliado com 1 de um total de 5 estrelas

DO NOT USE THIS COMPANY!

DO NOT USE THIS COMPANY!
Mis-sold from the beginning saying they can claim back up to 4 years VAT for the small residential care home I run. Also they were "setting up" a scheme to work with local councils, transforming their current payments to include VAT enabling care homes to claim this back. In the last year since signing up, they have since told me "actually, we can't get you a 4 year VAT reclaim" & as far as my local council are concerned, they haven't even heard of this company. Stupidly, I have paid Complete Care Advisory £8000.00 last year for them to begin work on my case. To date, they have done nothing.

19 de abril de 2024
Avaliação não solicitada
logotipo da Complete Care Advisory

Resposta de Complete Care Advisory

We appreciate your feedback Nathan and honest comments. We are sorry to hear you’ve not had a positive experience.

We will continue to be in communication with you as we develop and improve our processes whilst also keeping you up to date with our progress on your behalf.

We have successfully set your group registration and look forward building our relationship with you

Best regards

Complete Care Advisory Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Excellent professional support

Great and clear advise from Simon! very professional, made very complicated process in my eyes very simple and easy to understand. I would 200% recommend Complete Care Advisory, They do all the work and deliver the good news to you.

27 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

THE AGENT WAS REALLY HELPFUL IN…

THE AGENT WAS REALLY HELPFUL IN EXPLAINING ALL THE BENEFITS AND ADVANTAGES OF BEING A MEMBER AND THE VERY USEFUL NATURE OF THE PROJECT IN ADVANCING OUR PROFILE AND RATING WITH THE CQC.TOGETHER WITH THE TOOLS THAT ARE NECESSARY TO ACHIEVE OUR GOALS.

16 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent advice and support relating…

Excellent advice and support relating to the CQC new single Assessment Framework, it was very clear that the team are highly experienced and highly qualified and were extremely confident in providing the most up to date changes in the CQC framework and wider regulatory changes. I will have no hesitation in contacting Complete Care Advisory again for advice should the need arise. Thank you

6 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding

I have had an excellent experience with this company. The staff have a great knowledge of compliance and can advise on all aspects of Care. They support and guide you through what is needed to be in place to improve the compliance of your home. 5 stars all round from me and thankyou for your help and support. I would certainly recommend to anyone.

7 de setembro de 2023
Avaliação não solicitada

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