Costa Avaliações 

My wife & I have been unable to open the Costa App, unable to reset our password as Costa never send the reset email. We have tried the Costa "Contact Us" form but have yet to recieve a response & of course you CANNOT PHONE THEM" Pathetic customer service * we will have lost out on our loyalty points/beans. Generally good coffee but Pathetic H.O. customer service.

Had a coffee in Costa Craneligh coffee was great and staff were lovely!

Jo at junction 24 Costa is very professional and polite very friendly

Handforth retail park . Just awful! I dont know what has happened to the cakes but mine tasted wet! not like any cake I have ever had. could only manage a small bite. Would have complained but the queues were massive. Uncleared tables and food on the floor. Coffee pretty poor and the whole thing overpriced. Not going to Costa again

Lady serving was cheerful, helpful and friendly. Chap making coffees was obviously experienced, but worked in a clean &tidy manner, getting our order out super fast. Cafe tables were clean. Thank you

Went for lunch on Saturday at the Minster , Ramsgate Costa Coffee branch - I know that you now allow dogs in store ( not that I agree even though I am a dog owner myself ) but this was the second time I have witnessed a customer with two dogs given cream for their dogs in takeaway cups , the customer then poured the cream onto the floor for each dog to lick from the floor - surely this is a step too far ??? I find it disgusting and as a regular customer am being put off having my coffee here - is it really essential to allow dogs and give them instore treats ?? 🤢

Went for a coffee in Costa in the Next large store in Camberley whilst waiting for my car to get its MOT in local garage. Only wanted a small latte. It was horrible, barely luke warm and very weak, and VERY overpriced! Staff unfriendly and no politeness whatsoever ! Wanted to go back and complain but queue was getting longer and the staff looked absolutely miserable. Looked around and tables dirty and not being cleared up, loads of crumbs on floor under my table. Won't be going back there again !

Thanks costa york district hospital. My husband lost his phone. The staff picked it up and kept it safe whilst we returned for it. Many thanks. So helpful, honest and trustworthy. Great place, would highly recommend.

I was at the Costa Coffee in Falmouth Market Street and just wanted a coffee and some cake. The lovely lady Kayleigh said they were out of cakes but, offered other shortbread’s, crisps and other goodies!! Out of everyone working she was the most attentive, passionate about the job and with the biggest smile on her face! Other stores i’ve been to ( Penzance, Hayle, Truro, St Ives) haven

I love coffee

Costa old bawn, very rude staff. Please train them to be nice to customers and not argue over the names of the cake slices. Not going back ever agin.

Absolutely NOT dog friendly and this Company's unwelcoming ‘policy’ is widely enforced rigidly, even in those outlets located in rural market towns, where large numbers of country based folk have dogs - but other customers with feral kids are bizarrely tollerated and are allowed to let them run riot freely with impunity.

And to digress, why do they always serve you Uber-chilled milk from the fridge for your tea and coffee by default unless you ask for it to be warmed up?

Bit of a strange vibe in the Costa cafe in Gloucester Road, Bristol. Funny stares from staff despite no problems being caused. This has happened repeatedly. I’m getting a bit fed up with it. However, the frappes are cheap enough and the cheese and beans toasties are back. I will, however will not be going in there if I can help it unfortunately. The staff in there don’t even know me and I get that? Like 8 times on 8 different visits? Please leave me alone my lovelies.

@ Costa Omagh
Absolute shambles of a place! Staff don’t want to be there and have no customer service skills!! The girl was slouched over the till, I asked what gluten free options there were to which she replied ‘am not sure’ ‘we mite do a brownie’ ‘it would be wrote on them if they are’ and she waved her hand in the direction of the food, I then asked if they had any cookies and she looked to the one side and stated there’s none left, she didn’t even go and check nor seemed to even care, her whole attitude and appearance was awful and not welcoming!! I have yet to have a good thing to say about this store, I would rather drive the extra 30mins to the strabane store where the staff are friendly and make you feel welcome

Nice coffees. The pastries could be fresher.

I parked at the Costa Coffee store in Abbotswell Road Aberdeen at 10:51 on 23 July. I met a business contact for a meeting and lunch. We left at 13:00 and we both received a £100 fine each from Parking Eye claiming the max time was 1hr 30 mins.
I find this disgusting that we spent money in their store and are now being fined for this. I think its grossly unfair to expect clients to pay when we parked in good faith and used your store. that luch cost us £224.00. That will be the last time i spend any money with your company again and will ensure I make it known that they scam their clients.

they don't even have the basic chatbot in their webpage. was going to complaint about the wrong delivery

Excellent customer service in Newbury Coastal Coffee in the High Street. Friendly, efficient staff 😃

Having lost a credit card, I tried to find a branch telephone number but like so many companies these days they cannot be found or contacted.
It makes question why a company as successful as Costa feels it necessary to be so secretive?

Lovely coffee and friendly and helpful staff at Lower Bristol Rd branch in Bath