CovaU Energy Avaliações 2.130

After some issues with a previous sign up request, the signup process with the agent today was smooth and helpful. He helped confirm that everything came through to me and the ensured the transfer would occur soon.

Good customer service, very helpful. Do not need to wait too long to speak with call centre representative.

Guillia, Customer Service was very helpful and promptly attended to my request for gas plan change
Would recommend COVAU services to anyone
Thank you

Rang to update my direct debit details the call center staff was very friendly and engaging. Great service!

Your customer service was exceptional — professional, responsive, and genuinely helpful throughout the entire experience. I really appreciated the clear communication, patience, and attention to detail. The support team made everything smooth and stress-free. Highly impressed with the level of care and efficiency provided.

Grace made the change to a cheaper plan very easy. She explained the new rates at each step & applied the discount immediately.

Good customer service very easy to talk with

Just spoke to customer service to get further feedback on our Concession discount request. She explained what we would need to do and then provided a link to on-forward the updated details directly to her.
Excellent service, thank you

Very happy with customer service, good competitive rates, thank you!

Contacted the customer centre on a weekedn to resolve a credit. Call was answered promoptly. I dealt with Rose who handled the call brilliantly across multiple accounts. Resolved the issue with no fuss. Great service. Thank you Rose!

Mark Ortega at CovaU was very helpful! He fixed up our billing issue, had good communication with us, and was clear in the next steps. He was fantastic to deal with. Thanks!

Grace who assisted with my request was totally exceptional in providing me the best customer service. Ive had a more than postive experience overall.

Their call centre was fast, efficient and very clear with the help I received regarding my account and connecting solar to the grid feed in.

Very helpful politely directed and attended to my queries promptly.. great service 👍

CovaU was wonderful to deal with. Two questions were answered immediately - great service, great company!

Bills are more expensive compared to other plans but the quality of the support is worth it. Grace was helpful and friendly all the way to help me set up my new connection.

Reasonable rate price and great customer service

Excellent service

Straightforward customer service that was helpful with resolving an issue we ran into