We have experienced multiple issues with our CovePure, however, when our water unit starting making an awful noise, I video taped it and sent it to their company. They sent us a replacement unit at no... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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We have experienced multiple issues with our CovePure, however, when our water unit starting making an awful noise, I video taped it and sent it to their company. They sent us a replacement unit at no... Ver mais
A empresa respondeu
This was one of the best decisions I ever made. I love having pure water available to me at all times it may be room temperature but that’s OK. I got ice. I took my first drink of the cold water th... Ver mais
A empresa respondeu
Along with providing healthy water that tastes great. CovePure makes water convenient for many varying temperatures. It also has a large container to keep the water flowing, for all needs. CovePure ma... Ver mais
A empresa respondeu
We ordered our Covepur and absolutely loved it, however the pitcher that came with it was faulty and leaking everywhere. Not only did customer service replace our filter, they replaced our entire syst... Ver mais
A empresa respondeu
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 85% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I purchased one for my family last year around the first of it. We as a family we love it is the best water bar none.
Live in a city where they use chlorine and others I don’t know about.
We quit buying pop right away. Drink water all the time. Use Yeti when going in car. We use an ice maker next the dispenser. Water and ice are RO. Makes the best coffee. Grind beans myself. The coffee is so smooth. Use Jose’s gourmet coffee Colombian Coffee. It doesn’t get any better than that!
Great customer service. Keep the beans in a planetary designs kilo for no air in the storage Holds 2.5lbs. Try some you will love it.

Resposta da CovePure
Awesome and very helpful 🔥🔥🔥Great Quality

Resposta da CovePure
I had a problem with my covepure, called customer service and they were very responsive and helpful. Solved my problem in less than one week, I mean I got a replacement in less than one week. Thank you 😊 ⭐️⭐️⭐️⭐️⭐️

Resposta da CovePure
I just LOVE my CovePure!! I've had this machine for 6 months and it still amazes me. It not only makes water taste great, but it has soooo many features that I love. My favorite feature is the instant hot water, no more boiling water on the stove to get hot water. Get this machine, you'll wonder why you didn't do it sooner!!!!

Resposta da CovePure
I have enjoyed this water filtering sysem immensely! The water tastes clean, it's operational instantly without soaking or priming filters (a huge plus for me). I also like getting hot water for a quick coffee or cup of tea! Customer service is very responsive to the few questions I have had with great resolution. I think it's a trustworthy and reliable product and company.

Resposta da CovePure
We took our CovePure on an extended road trip across the US and it was invaluable. We didn't have to worry about finding quality water, plus there was always hot and cold water when we needed it. It worked perfectly and we've continued to use it on a daily basis since getting home. When I had a product question, their customer service responded quickly with the information I needed. Great product and great customer service.

Resposta da CovePure
Totally satisfied with the product and the support. The support side is honest and straight forward. They saved me money by better explaining the filter replacement program.

Resposta da CovePure
I love my CovePure. I have had a couple problems and the customer service is excellent! Both times I got sent a new one. I would not want to be without one!

Resposta da CovePure
I bought the water filter as a house warming gift. My friend said she never had water that tasted so good. It's the best practical gift I've ever given and so happy it worked well.
I made an error in the delivery address but the customer service was quick and thorough in helping me correct it. Many thanks!

Resposta da CovePure
I love my CovePure unit, it is easy to use and I feel much safer using it with my city water. I don’t have to buy water in plastic bottles. Saves money. Customer service is awesome!

Resposta da CovePure
The purchase and the set up was great. The water we get now is exception and well worth the price.

Resposta da CovePure
I bought two different products at the beginning and I ended up returning the other brand because I have two homes and the Cove pure one was the best one out of the two. It was very easy to use, the tank gives you a lot of water to draw from so overall love the taste and the way that it functions most of all.

Resposta da CovePure
The CovePure delivers clean water that tastes amazing. The unit works perfectly with absolute NO drips. Easy to fill and quick to deliver clean fresh water at a moments notice and temperatures that suite your needs. From hot to cold to room temperature . What more can you ask for in a well made machine. There Customer service is beyond helpful and quickly available to help if you need it. Love love, love it. Give it a try you won't be sorry.

Resposta da CovePure
I purchased my CovePure CP-16 water filter unit in November 2025, as recommended by a couple of YouTubers I trust. I've been using the unit every day for approximately 7 months at the time of writing.
I REALLY wanted something to properly purify my city water - it's truly disgraceful that we live in the "modern age" yet don't have properly purified water on tap... smh.
Once I unboxed the unit and installed the provided filters (super easy installation), I flushed the system a few times as recommended for first-time use. After that, I was off to the races! This unit is extremely reliable and easy to use. I genuinely get a lot of satisfaction from knowing my drinking water is properly purified, and the overall cost is truly affordable. It's actually driven me to drink more water during the day than I normally would, which is obviously beneficial for my health.
I recently ordered a couple of replacement filters but soon discovered I was a bit early based on my usage. Kimmy at customer support emailed me to let me know I likely wouldn't need a replacement RO filter for quite some time. Given their limited shelf life (2 years), it's best not to stockpile them since they'll expire if not used in time.
She outlined all the relevant details about both filters (PCB & RO) and even reduced my order from two filters down to one (PCB only) after confirming with me that it was the best solution for my needs.
I'll likely take advantage of their filter subscription in the future, but wanted to confirm my initial usage after one year before jumping in. Kimmy says they'll personally consult with me when I'm ready to ensure the delivery frequency meets my individual needs.
Overall, I'm highly impressed with both the device itself (CP-16) AND CovePure's customer service. They didn't have to go out of their way to correct my "user error," but they did, and I'm grateful for it.
Great product, great service—highly recommend!
PS: Kimmy deserves a raise if her boss is reading this!!! 😉

Resposta da CovePure
After becoming frustrated with purchasing bottled water and using conventional filters, I spent six weeks researching a better solution and ultimately chose CovePure. The improvement in water quality has been significant, and I no longer have concerns about its safety or filtration process. Additionally, when I mistakenly ordered extra filters, their customer service team proactively reached out and clarified that they were unnecessary. Their guidance not only saved me $100 but also helped me better understand the system. I value both the product and the knowledgeable, responsive support team behind it.

Resposta da CovePure
I just received mine yesterday. So here is a review that is one day old. The box was in perfect condition when I received it, very well packaged. I put it together in 20 sec, plugged it in and it did everything the instructions said that it would do. I am very happy with the taste of the water. The cold function works great. It’s replacing my water cooler machine, saving me a lot of kitchen space. The pitcher is always refilled when used, which was a great idea, comes in very handy for Immediate clean water. I will have to see how hard it is to get new filters when that time comes! But so far I am very happy.

Resposta da CovePure
I rarely write reviews, but my experience with CovePure has been so exceptional that I had to share. After extensive research into countertop reverse osmosis systems, I purchased the CovePure CP-16, and it has completely transformed our daily routine. The water quality is night and day compared to our old pitcher filters. Thanks to their ClearWave filtration technology, the water tastes incredibly crisp, pure, and clean.
I love that it sits beautifully on the counter without requiring any messy plumbing adjustments. You literally just plug it in and it's ready to go.
The on-demand hot and cold temperature choices are pure convenience—perfect for a quick morning coffee or an instant glass of chilled water.
The built-in pitcher design is genius. It makes it incredibly easy to grab and fill up large pots for cooking or Sunday dinners.
The unit feels robust, sleek, and uses high-quality, BPA-free materials that give me total peace of mind regarding microplastics.
The Customer Service truly sets this company apart is their world-class customer support. I reached out via their Contact Support phone number regarding my replacement filter subscription and was blown away by the responsiveness. Not only did a real person answer my call promptly (thank you, Kimmy!), but they were incredibly polite, patient and highlyprofessional which is always appreciated.
Final Verdict: If you are hesitant about investing in a water filtration system, don't be. Between the pristine water quality of the machine and the reassuring, helpful support team, CovePure is worth every single penny. Highly recommended!

Resposta da CovePure
Our experience with CovePure has been nothing short of par-excellence. We experienced a malfunction with the machine because I had overlooked an important step in the proper use of it. Even though it was my fault for the malfunction, CovePure replaced the it with a new machine within a couple of weeks. This time included shipping time. They were quick responses to emails and even quicker response for replacement. One important note to make additionally, They sent me a new machine and advised to keep the old and not have to return it. There are a few interchangeable parts that could be replaced if necessary. Although, they are very well made and not likely. The point is, I didnt have to return the old one in order to obtain the new one at no additional cost.

Resposta da CovePure
I received the CovePure well packaged and in perfect shape. The instructions for set up was easy to follow making set up a breeze. So far, I am thrilled with my purchase..I am drinking so much more water now..I love everything about it..

Resposta da CovePure
The machine does not cycle past the filtering cycle. It throws a P1 code. 14 months old and nothing but issues. Bought to help my husband who has liver illness. We are senior and this is not worth our time and we saved along time for this machine.

Resposta da CovePure
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