CRUISE MONKS Avaliações 

955
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Dan has been amazing, especially as we had a difficult decision to make as one of our party cancelled after paying the deposit. He did everything he could to help us out and called back every time h... Ver mais

Avaliado com 5 de um total de 5 estrelas

Dan was excellent answered all our questions in a very polite and professional manner. Listen to what we wanted and delivered. Nothing was too much trouble and explained everything in great detail... Ver mais

Avaliado com 5 de um total de 5 estrelas

Dan was amazing, so very helpful, explaining the fantastic holiday step by step, offering information on Visas & what to do in a lay off in Shanghai for 8 hours. Also secured extra speciality restaur... Ver mais

Avaliado com 5 de um total de 5 estrelas

Dan was extremely helpful and informative about our trip. He helped us to feel more confident about the decision to go and the finer details even giving us a few helpful tips while we are away.

Detalhes da empresa

  1. Agência de viagens de cruzeiros
  2. também em
  3. Agência de Cruzeiros Marítimos

Escrito pela empresa

Cruise Monks was founded out of a deep passion for seeing the world by sea. Our story is rooted in a belief that every cruiser deserves an unforgettable experience, and that belief drives us to go above and beyond in everything we do. Our team of cruise experts who bring decades of experience and a genuine love for travel to the table, our journey has been one of dedication to our customers, ensuring that each Cruise is not just a holiday, but an experience & cherished memory. We are ABTA & ATOL bonded.


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

955 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(955)

591 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Dan was amazing

Dan was amazing, so very helpful, explaining the fantastic holiday step by step, offering information on Visas & what to do in a lay off in Shanghai for 8 hours. Also secured extra speciality restaurants for our Wedding Anniversary! We had booked our previous cruise with Dan & he remembered us. Unfortunately that had to be cancelled due to the war in the Middle East. Got money back within a month of cancelling.

29 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Max gives good customer service.

I spoke with Max, he was very experienced, listened to what I wanted, and checked with me that what he was going to book for me was exactly what I wanted. Before finalising the booking he went through all the details with me again, ensuring that I knew exactly what I was getting with my booking.

29 de setembro de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Wendy did answer part of the question…

Wendy did answer part of the question but on my recite for holiday only states 1 pc for luggage no weight or mention of any other bags so I googled it delta allows one small bag and one 10 kg so was not told about this just that normal carry on bags are given but virgin are different who I fly back with

26 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Simply The Best

Cruise Monks offer an incredible range of cruise offers around the globe. Adverts are clear, concise and no hidden extras. The staff are always really helpful and our normal contact Max, is a real credit to them

28 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We had a call back with Cruisemonks for…

We had a call back with Cruisemonks for a transatlantic cruise we were interested in. We got the call back really quickly and spoke to Dan. He was very knowledgeable and gave us advice and information about the options for the cruise. We've booked with Dan before and have always found him really helpful and he goes out of his way to make sure he finds the best possible price and deal for us. I would really recommend Cruisemonks and Dan to anyone.

27 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Staff are so very helpful

Staff are so very helpful, have answered all my queries and being a 'first timer' there has been plenty of them. Very friendly yet proffesional. X

25 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Dan and Cruise Monks are the best.

Dan was extremely helpful, especially as I was dithering about booking and had plenty of questions. In the end, we got there and he took his time to explain everything that I had booked and made sure I understood it all. What a terrific employee for Cruise Monks he is. I am really looking forward to my cruise and will certainly be looking out for good offers in the future. Thanks Dan.

25 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service

Made an enquiry and got a call back within an hour.
Dan was very knowledgeable and helpful with booking a cabin in a good position and explaining the booking process.
Highly recommend ⭐️⭐️⭐️⭐️⭐️

24 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Booking with Dan was a pleasure

Booking with Dan was a pleasure. Nothing was too much trouble and he worked hard to give us a great deal for our holiday to Japan. Would definitely recommend speaking to Dan about your next cruise.

22 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This is the second cruise we have…

This is the second cruise we have booked with Cruise Monks. I found the staff very pleasant and helpful in all contacts I had with them. James who was my first contact guided me through the process of booking with great patience. The price was excellent value for money.

21 de setembro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Max is terrific

Max is always knowledgeable, efficient and friendly. 4th time using Cruise Monks
Great value for money and customer service.

22 de setembro de 2026
Avaliação não solicitada

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