CRUISE MONKS Avaliações 

To us, the key thing was our involvement with Dan He was patient, thorough with his explanations and spent a lot of time with us and researching available options

Friendly and informative! Thank you! I will ask for him next time!

Had a great experience working with Dan got us what we wanted and made it so simple great company and great assistant

We received excellent service from Heather. I had a query which she resolved very quickly in a helpful, friendly and professional way.

James rang back and gave me answers to my questions in friendly and useful way

Heather answered our query very quickly and explained how to get the Cruise credit from the cruise line. We have done what she suggested and everything has been sorted efficiently and without any hassle. Excellent customer service.

I emailed this morning regarding flight departure options from Dublin as opposed to UK. I got a reply from Wendy within the hour with a very good option, which I have now confirmed. All the information was very clear and all replies were from Wendy so no further explanations were needed. Big thanks to Wendy, excellent customer Service😁

Contacted re discussing flight options for upcoming Cruise. James was very polite and helpful. He provided options and additional costs involved. A great help to allow us to plan best start to our Crise

Very helpful. Emails responded to very quickly great communications at every stage

Wendy has managed to sort out a flight adjustment for us regarding an upcoming package of flight, hotel & cruise.

We have arranged to travel out 3 weeks early so that we can spend more time pre-cruise.

Many thanks

Wendy responded very quickly and gave me all the information I needed.

Dan is a real asset to Cruise Monks he listens and makes booking a great cruise easy. Rings back checks the details makes suggestions and is honest and helpful.

Dan was very knowledgable regarding our intended trip. I was fortunate to speak to him on two occasions.
He was thorough in relation to the booking and I wouldn’t hesitate in booking again.

After not receiving a response to my email request on Monday, I rang up CM and left a vmail. Within a few hours James had rang me back. I missed his call so he left me a vmail. He stated Wendy had responded to me Tue, but I hadn't received anything (there was nothing in my junk folder, or the email trail in my inbox). However James sent an email detailing the response to my query. Happy overall with the response times generally, and attitude of reps, they have been very friendly, knowledgeable and helpful.

Great communication

Dan, the Cruise Monks representative, was not only very efficient and helpful but was also knowledgeable about the cruise line involved. He was able to answer all of our questions and offer additional information, taking care that we understood the details of the offer. We would happily book further holidays with Cruise Monks (and have already done so). In particular, it is a pleasure to work with Dan.

Wendy was very prompt in replying to my query which no doubt would have taken some time to clarify.

Cruise club has some amazing deals supported by knowledgeable understanding agents. On our initial booking call, the agent explored additional offers to make our cruise special. A recent call offering an upgrade was also encouraging and explained well.