I simply LOVE this company. EXCELLENT SERVICE. FANTASTIC QUALITY. GREAT PRICES. I’ve purchased 3 of them. Such a WONDERFUL IDEA. Very fast shipping. I highly recommend that u get this 4 urself, as a g... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Due to an oversight on my part & many emails back & forth, Cstm Canvas has been quite patient, accommodating, & professional. I’ve found my order to be amazingly beautiful. You won’t be diy one bit.
A empresa respondeu
Cstm canvas are fantastic, I've had many prints done and they do a awesome job. I recommend you try them out, you will not be disappointed. A great verity of sizes and prints, for all occasions. Truel... Ver mais
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My daughter loved her canvas with her children's names and birth dates, I purchased it to give to my grandchildren so they could give it to her on Mothers day, it made her day very special. I had it f... Ver mais
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Detalhes da empresa
Escrito pela empresa
Founded in 2017, Cstm Canvas is dedicated to creating personalized artworks that capture your most cherished memories. Whether you’re giving or receiving, our heartfelt gifts are designed to be treasured for a lifetime. We proudly offer our products worldwide, delivering fast shipping to your door after completion.
Informações de contato
Austrália
- cstmcanvas.co
4,1
Muito Bom
161 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Cstm Canvas
Thank you so much! We're so happy to hear that you're pleased with the canvas. Your satisfaction is what we strive for!😍
Fabulous canvas print
Fabulous canvas print, excellent quality and customer service wirh speedy delivery. What more could you want!☺️
6 de outubro de 2024
Avaliação não solicitada
Resposta da Cstm Canvas
Thank you so much for your kind words! We're delighted to hear that you love the canvas print and had a great experience with our customer service and delivery. Your satisfaction means the world to us! 😊
Absolutely love my canvas
Absolutely love my canvas, one of the best I’ve received!
Great quality, look amazing and people always comment on them (I have 2)
Keep up the good work, I will be a returning customer.
16 de outubro de 2024
Avaliação não solicitada
Resposta da Cstm Canvas
Thank you so much for your kind words! We're thrilled that you love both of your canvases and appreciate the compliments you've received. We look forward to having you as a returning customer! ❤️
Love how the canvas looks
19 de setembro de 2024
Avaliação não solicitada
Resposta da Cstm Canvas
Thank you so much 😍
Seamless from start to finish and is a…
Seamless from start to finish and is a fantastic reminder of the long road our lives have taken.
22 de outubro de 2024
Avaliação não solicitada
Resposta da Cstm Canvas
Thank you so much! We're really glad to hear everything went smoothly and that the piece holds such special meaning for you. It's wonderful to know it resonates with your journey. If you ever need anything else, feel free to reach out!❤️
Still haven’t received my 2 portraits
Still haven’t received my 2 portraits, should have been here by now. Ordered them on September 28/24
21 de outubro de 2024
Avaliação não solicitada
Resposta da Cstm Canvas
Hi Richard,
We're really sorry for the delay with your order! We always try our hardest to get orders to our customers as quickly as possible, but sometimes things can happen that cause delays.
If you need any help with your order, please don't hesitate to reach out to us. You can easily send us an email at support@cstmcanvas.co, and we’ll be happy to assist you.
Thanks for your patience, and we would really appreciate if you can reach out to us.
Much Love💖
Great Canvas!
My canvas was tremendous, and our family loves it! We ordered another one for our other son's family. Keep up the great work!
9 de outubro de 2024
Avaliação não solicitada
Resposta da Cstm Canvas
That's wonderful! We're so happy that you love it! It makes us really glad that you chose our service. Thank you so much for your support! We can't wait to create more beautiful canvases for you!🙌💖
I ordered 2 separate canvases and both…
I ordered 2 separate canvases and both were far more than I could have expected. They are beautifully done and are going to look fantastic on our walls. I don't have any pics to include as these are Christmas gifts, but I know my family will love these every day.
15 de setembro de 2024
Avaliação não solicitada
Resposta da Cstm Canvas
Thank you so much for your kind words! We're thrilled to hear that both canvases turned out even better than you expected. It’s wonderful to know they’ll soon be hanging on your walls and that your family will get to enjoy them every day. We hope they make perfect Christmas gifts! ❤️😍
Great service
Great service, made a mistake with order, but was fixed with an email
1 de maio de 2024
Avaliação não solicitada
Resposta da Cstm Canvas
Thanks for the feedback! We're happy to hear that the issue with your order was resolved quickly. If you ever need anything else, we're always here to help! ❤️🙌
I purchased this for a birthday gift…
I purchased this for a birthday gift for my partner, she loved it she thinks it’s so Kool made me hang it straight away!
The perfect gift for any couple !
20 de outubro de 2024
Avaliação não solicitada
Resposta da Cstm Canvas
That’s wonderful to hear! We’re so glad your partner loved the gift, and it’s great that it was such a hit! Thank you for sharing such kind feedback, and we’re thrilled to know it was the perfect gift for you both!❤️
You should clarify on order forms that…
You should clarify on order forms that it’s cm and not inches very disappointing when you finally receive product
19 de outubro de 2024
Avaliação não solicitada
Resposta da Cstm Canvas
Hey Rachel,
We are really sorry about the misunderstanding. All the information you’re looking for about our product is available on our website. Please take a moment to go through it before making a purchase, so there’s no confusion.
If you need any help with your order, feel free to reach out to us at support@cstmcanvas.co.
We’re here to help and will be waiting for your email!
I ordered 4 canvases and two of them…
I ordered 4 canvases and two of them were incorrect spelling and DOB. You and your company were useless and would not rectify or refund.
17 de agosto de 2024
Avaliação não solicitada
Resposta da Cstm Canvas
Hi Angela,
We’re really sorry to hear about the trouble you're having! We've been trying to reach out to you about your order, but we haven’t heard back yet regarding the solution we suggested. We also want to remind you that the information you entered on our website is exactly what we will use for your order. Please understand that this wasn’t a mistake on our end, but we’re here to help you sort this out and find a solution.
We’re doing everything we can to assist you, and we’d love to resolve this if you could reply to our last email.
We look forward to hearing from you soon!
I ordered and received in a very…short time. I believe 3wks
I ordered and received in a very generous time. Product is amazing. I have ordered 2 more and will be ordering my 4th on the 1st of Nov. Product is perfect and should be in every home.
18 de outubro de 2024
Avaliação não solicitada
Resposta da Cstm Canvas
Thank you! We're so glad you love the product and appreciate your continued support. Looking forward to your next order! 😍
Biggest scammers
Biggest scammers, they never delivered my canvas they will lie to you via email when you email them they will do anything to prolong the process, will never give you a refund. It’s a fake company in china DO NOT FALL FOR THIS
Been waiting for 4 months still nothing they are still delivering apparently 🤦🏼♀️it’s now October
1 de junho de 2024
Avaliação não solicitada
Resposta da Cstm Canvas
Hi Rowella,
We’re very sorry for any trouble this may have caused you. It seems there was an issue with the delivery because of an incomplete address, but don’t worry – we’ve already taken care of it! We checked, and your replacement order was delivered on October 23rd.
Thank you so much for being patient with us. We hope you’re happy with your purchase!
If you need any more help, please feel free to reach out to us at support@cstmcanvas.co
Have a wonderful day!
Ordered my first canvas as a gift and a…
Ordered my first canvas as a gift and a mistake was done on my part….I wrote to the company and made another one without the mistake for 60% off if I remember correctly…the costumer service was absolutely amazing!
30 de novembro de 2023
Avaliação não solicitada
Resposta da Cstm Canvas
Hi Nicole, thank you for your kind words! We're glad we could help fix the mistake and get you a new canvas at a discount. If you need anything else, feel free to reach out! 😊
how good these canvas are
What made my experience so good was the quality of the product and the time it took to receive my canvas , they fill up an area that would otherwise been an area that would be vacant and yes I have 2 canvas`s . I had them professionally framed and are top notch.
18 de outubro de 2024
Avaliação não solicitada
Resposta da Cstm Canvas
Thank you so much for your wonderful review! We're thrilled to hear that you loved the quality of your canvases and that they filled your space beautifully. It’s great to know that you had them professionally framed and that they look top-notch. We appreciate your support and look forward to serving you again!
They arrived and well boxed they are…
They arrived and well boxed they are better than expected very pleased thank you
18 de outubro de 2024
Avaliação não solicitada
Resposta da Cstm Canvas
We’re delighted to hear that your canvases arrived in great condition and exceeded your expectations. Your satisfaction means a lot to us. If you need anything else, please don’t hesitate to reach out!
Perfect gift for the mum that doesn't buy herself anything
This is a beautiful gift. I never buy things for myself and this was the perfect gift to get myself. All of my kids and birth dates together. Every time I look at it on the wall I can't help but smile. I have had so many compliments. Creating things like this is all any family could ask for. You guys have given the most amazing gift of all. Thank you so much =)
8 de outubro de 2024
Avaliação não solicitada
Resposta da Cstm Canvas
Thank you so much for your lovely message! We're thrilled to hear that the gift brings you joy and has received so many compliments. Your satisfaction means the world to us!
Such great service!
I bought two canvases, one for both of my sons who are both raising two children. They absolutely loved the canvases and so did their children, my lovely grandchildren. I think it’s a wonderful gift either for a family member and/or yourself. The quality of the canvases are excellent as was the service from Cstm Canvas. I highly recommend this company and their products.
1 de junho de 2024
Avaliação não solicitada
Resposta da Cstm Canvas
Thank you for your fantastic review! We're so glad to hear that your sons and grandchildren loved the canvases. We appreciate your recommendation and support!
Making things right!!
I initially sent in my info and didn't realize I had made a mistake with the dates on my canvas. When it arrived I realized that I had messed up. You guys immediately helped me make it right and sent me a new canvas and the second one came framed which was above and beyond. We've showed it yo all our friends and they live it and the story that came with it made you guys truly awesome. Thanks so much!! Customer for life!!
3 de setembro de 2024
Avaliação não solicitada
Resposta da Cstm Canvas
Thank you for your wonderful feedback! We're thrilled we could help make it right for you, and we appreciate your kind words. We're glad your friends loved it too! Welcome to the family!
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