Dental Directory Avaliações 

1.321
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We have used this DD group for service, several repairs and maintenance jobs at our clinic, and Mr. Michael Hendi’s work has been brilliant every single time. He is incredibly reliable and always mana... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were delighted to see that engineer John Mooney is back with DD and attended our practice in Glasgow early this morning! John is a fantastic engineer who always goes above and beyond. No job is too... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had Wendy in our Dental Practice today had her for the last 3 years always a pleasure! She is very welcoming and friendly! Her way of training is very helpful and down to earth. Her stories are gre... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The trainer for fire marshall / fire training "Rachel" was extremely knowledgeable. She arrived on time and went through each topics in depth. She also showed us how to use the co2 fire extinguisher... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Produtos Odontológicos
  2. Fornecedor de Equipamentos médicos

Escrito pela empresa

Dental Directory is a full-service supplier of dental supplies, equipment and business services in the UK. We supply over 12,000 UK practices with an extensive range of dental products and supplies and our services cover everything you need to run a successful practice including training, compliance, equipment servicing and maintenance. Opening an account with us is fast and easy with our simple registration process. Orders can be placed immediately with free, same-day dispatch for orders over £40 if placed before 6pm. Dental Directory stocks over 30,000 products from leading brands such as Dentsply Sirona, 3M, Septodont, Schulke+, Colgate, TePe, Belmont as well as our own brand UnoDent.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,8

Todas as avaliações

(1.321)

447 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Rachel way of teaching was very…

Rachel way of teaching was very interesting. She was in depth and very thorough in what she was explaining. It was very fun.

28 de abril de 2026
Avaliação não solicitada
logotipo da Dental Directory

Resposta da Dental Directory

We're happy to hear that you found the teaching approach very interesting and fun. We're glad that the thorough explanations were helpful to you. Thank you for your feedback.

Avaliado com 5 de um total de 5 estrelas

Amazing customer service.

Tanusha from Dental Directory has been incredibly helpful and patient with my initial sign up and ongoing enquiries. Many thanks!

24 de abril de 2026
Avaliação não solicitada
logotipo da Dental Directory

Resposta da Dental Directory

We're happy to hear that the sign up process and subsequent inquiries were handled with such care. We appreciate you taking the time to share your positive experience.

Avaliado com 5 de um total de 5 estrelas

Happy with the service

Happy with the service. Quick delivery and great deal options.

21 de abril de 2026
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Resposta da Dental Directory

We're happy to hear that you are satisfied with our quick delivery and awesome deal options. Thank you for sharing your experience with us. Looking forward to building longer business relationships with you.

Avaliado com 4 de um total de 5 estrelas

was good

was good, was very educational

24 de abril de 2026
Avaliação não solicitada
logotipo da Dental Directory

Resposta da Dental Directory

We're glad that you found it educational and had a good experience. We appreciate your feedback and time.

Avaliado com 1 de um total de 5 estrelas

They won't refund money they owe me and don't reply to emails

Avoid DDGroup like the plague. They keep any money they owe you, and stop responding to queries. [Update: Tips for other people who are owed money by DD Group: If you paid with a credit card and they owe you more than £100, your credit card company will get the money back. If they owe you less than £100, ask the credit card company to do "chargeback" - they will ask whether DDGroup's terms allow refunds, and you can prove this is true by the fact that there is a dedicated email address for refunds. If you accidentally paid ten times what you were supposed to (as one person on here did) and DD Group refuse to refund the money, then CONTACT THE POLICE and a solicitor. It is a criminal offence under the Theft Act 1968 and also Unjust Enrichment.]

This is a review for their online shop (a lot of the reviews here are for their training, which are for some reason combined with reviews for their shop, despite being irrelevant). I ordered several things from them, one of which wasn't in stock. Instead of refunding my money, they gave me credit. But I can't use the credit on their website - I have to use it in a phone order, which will be more expensive than their website, and I don't want to order anything else from them ever again. I emailed them to ask for a refund and was told to email refunds@... (as if they couldn't have forwarded my original email or as if they didn't all work in the same office). I emailed refunds, but never received a reply. I telephoned them to ask for a refund, and was told I would get it, but nothing happened. I have since emailed customerresolution, refunds, contactcentre, and I have had no response at all. I know they are getting my emails as I originally had a reply from contactcentre. They have just taken my money and won't give it back. There's a word for their behaviour. I've asked my credit card company to get chargeback, so I should get my money back. I'm so glad I had a small order with them to test the waters instead of spending a lot. I get all my dental supplies elsewhere.

9 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent trainer

Excellent trainer. Engaging and informative. Approachable and friendly.

23 de abril de 2026
Avaliação não solicitada
logotipo da Dental Directory

Resposta da Dental Directory

We're happy to hear that you found the trainer excellent, engaging, informative, approachable, and friendly. Thank you for your positive feedback.

Avaliado com 5 de um total de 5 estrelas

CPR Training

Excellent Practical CPR training

23 de abril de 2026
Avaliação não solicitada
logotipo da Dental Directory

Resposta da Dental Directory

We're happy to hear that our CPR training was practical for you. Thank you for your positive feedback.We appreciate it.

Avaliado com 5 de um total de 5 estrelas

Rachel Vosper was our Trainer for BLS &…

Rachel Vosper was our Trainer for BLS & Medical Emergencies . She was extremely thorough and found it very interesting and informative throughout. Would totally recommend her and the training with DD.

23 de abril de 2026
Avaliação não solicitada
logotipo da Dental Directory

Resposta da Dental Directory

Good afternoon

We're happy to hear that you found the BLS & Medical Emergencies training interesting and informative. We appreciate your positive feedback and recommendation of the training.

Kind Regards,
Dental Directory

Avaliado com 5 de um total de 5 estrelas

Rachel was great delivering this…

Rachel was great delivering this course. Recommend her highly.

23 de abril de 2026
Avaliação não solicitada
logotipo da Dental Directory

Resposta da Dental Directory

We're happy to hear that you had a great experience with the course. Thank you for recommending the instructor so highly!

Kind Regards,
Dental Directory

Avaliado com 5 de um total de 5 estrelas

We always ask for Rachel

We always ask for Rachel. She explains everything in a very easy way and in memorable bite sizes.

23 de abril de 2026
Avaliação não solicitada
logotipo da Dental Directory

Resposta da Dental Directory

Good afternoon

We're happy to hear that you find the explanations helpful and easy to understand. We appreciate you taking the time to share your positive experience with us.

Kind Regards,
Dental Directory

Avaliado com 5 de um total de 5 estrelas

Great service as always

Great service as always

7 de abril de 2026
logotipo da Dental Directory

Resposta da Dental Directory

Good afternoon

We are glad you are happy with our service. Thank you for your positive feedback; we appreciate it.

Kind regards,
Dental Directory

Avaliado com 5 de um total de 5 estrelas

Wonderful trainer

Wonderful trainer, very knowledgeable.

17 de abril de 2026
Avaliação não solicitada
logotipo da Dental Directory

Resposta da Dental Directory

Good afternoon, Jozelle

We're glad you found the trainer knowledgeable. Thank you for your wonderful feedback; we appreciate it greatly.

Kind regards,
Dental Directory

Avaliado com 5 de um total de 5 estrelas

Very informative

Very informative and session was interactive which made it easier to focus and learn.

15 de abril de 2026
Avaliação não solicitada
logotipo da Dental Directory

Resposta da Dental Directory

Good afternoon, Nicola

We're happy to hear that you found the session informative and engaging.
We appreciate your feedback on how the interactivity helped with focus and
learning.

Kind regards,
Dental Directory

Avaliado com 5 de um total de 5 estrelas

Excellent CPR training

Rachel presented well, made a dry subject pretty interesting
Very informative, learnt alot

16 de janeiro de 2026
Avaliação não solicitada
logotipo da Dental Directory

Resposta da Dental Directory

Good afternoon, Katherine

We're happy to hear that the presentation with Rachel was engaging and informative.
We appreciate you taking the time to share your learning experience with us.

Kind regards,
Dental Directory

Avaliado com 5 de um total de 5 estrelas

Rachel was professional and fun…

Rachel was professional and fun throughout training !
She answered all questions throughout and always made sure we were happy and confident before moving on!

5 de dezembro de 2025
Avaliação não solicitada
logotipo da Dental Directory

Resposta da Dental Directory

Good afternoon , Char

We're happy to hear that you found the training with Rachel professional and fun.
We appreciate your positive feedback regarding the thoroughness and attentiveness provided during your experience.

Kind regards,
Dental Directory

Avaliado com 5 de um total de 5 estrelas

We had Wendy in our practice today she…

We had Wendy in our Dental Practice today had her for the last 3 years always a pleasure! She is very welcoming and friendly! Her way of training is very helpful and down to earth. Her stories are great and very good to hear for experience and is relatable as a Dental Nurse myself. Thanks again Wendy you’re a star! Will always remember Mrs Doubtfire “help is on the way dear”🤣 - Gigi

9 de outubro de 2025
Avaliação não solicitada
logotipo da Dental Directory

Resposta da Dental Directory

Good afternoon, Gigi Owens

We're happy to hear that the training sessions with Wendy are always a pleasure and helpful to you.

It's great to know that the experiences shared resonate with you.
Thank you for your positive feedback.

Kind regards,
Dental Directory

Avaliado com 5 de um total de 5 estrelas

Rachel was very good,cheerful and…

Rachel was very good,cheerful and informative throughout the session.

9 de setembro de 2025
Avaliação não solicitada
logotipo da Dental Directory

Resposta da Dental Directory

Good afternoon , Alisha Gurung

We're happy to hear that you found the session with Rachel very informative , and that our team member was cheerful and helpful.

Thank you for your feedback.

Kind regards,
Dental Directory

Avaliado com 5 de um total de 5 estrelas

Rachel is an excellent trainer

It was enjoyable training Rachel is very professional.

12 de novembro de 2025
Avaliação não solicitada
logotipo da Dental Directory

Resposta da Dental Directory

Good afternoon, Lisa Dale

We're glad you enjoyed your training with Rachel. It's great to hear that you found it enjoyable and that Rachel was professional.
Thank you for your feedback.

Kind regards,
Dental Directory

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful, explained everything thoroughly. Would love to see her again. Amazing consultant.

14 de novembro de 2025
Avaliação não solicitada
logotipo da Dental Directory

Resposta da Dental Directory

Good afternoon, Aysela

We're happy to hear that the consultation was helpful and thorough..
We appreciate your kind words and are so glad you had an amazing experience.

Kind regards,
Dental Directory

Avaliado com 5 de um total de 5 estrelas

Consultant was excellent…

Consultant delivered an excellent course and the content was extensive and very helpful.

20 de agosto de 2025
Avaliação não solicitada
logotipo da Dental Directory

Resposta da Dental Directory

Good afternoon, Carolyn Gowman

We're happy to hear that you found the course excellent and the content helpful.
We appreciate you taking the time to share your positive experience.

Kind regards,
Dental Directory

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