Deliverr Avaliações 

Alysha is so amazing, each time I really stuck with any issue which it was so many times,she was there and stayed on top of everything.
She is very professional, great attitude, so helpful.
Souzan

Prompt, Responsive, Helpful

This is my 4th experience with Deliverr support. All have been superlative. They resolved my issue in our favor, helping us out where we had a problem with a third party. I wish all customer support were like theirs.

I love that our company can chat with an actual support team who is knowledgeable! Thank you, Al, appreciate all your help today :)

Thanks to Pat at Deliverr for taking care of all of my issues. I was having a lot of receiving delays and I lost a lot of trust with the company however Pat was able to reassure me and get everything sorted out and back on track.

Thanks!

I hate to do this and leave a terribly negative review, but I don't want other small businesses to make the mistake of utilizing deliverr. Utilizing them will cost you time, money, and it will hurt your reputation and relationship with your customer.

First things first, Deliverr constantly fails to both ship on time and deliver the items by the promised date. That's something you need to know ahead. There's nothing you'll be able to do about it, and they won't reimburse you for constantly shipping late.

Their software has numerous issues. A big issue is that they constantly send tracking information incorrectly, which can get you into trouble with any of the marketplaces and could subject you to being kicked off.

They outsource much of what they do to warehouses around the country. So most of your product ends up in warehouses that are not actually owned and operated by Deliverr, but rather third parties. As you can imagine, this can create immense issues. First off, mistakes made by these warehouses are constant. For example, this week we had an order for 14 units of one item. The warehouse sent 1 but reported they shipped all of them. I cannot tell you how many times they have done this, but it happens so often that we can see it coming. When we are able to identify these issues ahead and alert them, it doesn't make a difference.

They also won't reimburse you past $300 for an item, so don't have any expensive inventory with them, and getting them to pay you is a task.

Their customer service is dismal. They respond quickly, but offer no help or insight and always say they are consulting with their "internal team".

Anyway, I could go on and on about the issues with them, but I hope this was helpful for someone prior to getting in bed with Deliverr!

The wrong shipping address was on my removal order and 3 of 6 shipments already went out. They were able to update the address for the shipments not yet shipped and were able to contact the forwarder for the shipments not yet delivered. All shipments are now going to the correct address and my issue was resolved quickly and smoothly. Pamela was fantastic to work with and did a great job. Thank you!

Great customer service provided by a Henry at Deliverr!!

Brian is the best account manager ever. We are a small business but the care and support he gives to us is above and beyond. Brian is always well-informed, prepared, and responsible. It's not easy to meet someone like that when you outsource any services these days so I am truly thankful.
Deliverr, you have a great team!

Deliverr's customer service is simply superb, they really go the extra mile to fix problems and find resolutions.

We had had issued that the system showed our product ran out of stock. But it acutally had stocks in the warehouse. Deliverr support team explained and resolved the problem quickly. (caused the inventory relocated so that it didn't recongnized the stock) As being a customer, I think satisfaction is a simple regarindg customer service. Issue -> explanation & apology (cause root: inventory relocation) -> action (verified the stock) -> inform (problem solved) Plus, it has been solved within 20 mins. I appreciate Deliverr's support and quick response again.

Henry from Customer Support is the best! He has helped us a lot with all the issues we have! He is very kind and he always replies as soon as possible.

More than just helpful!

Deliverr's support team always has our back 🙏

We have been using Deliverr since the beginning. They are great at what they do.

Working with Deliverr for over 5 months now and great experience so far!

Henry helped out on a Sunday with a couple of emergency address changes. I was worried it would take too long because it was Sunday, but it was taken care of rather fast. Thanks!

I experienced some shipment delays, and an item arrived in bad condition. Unfortunately, for this reason, a client left me a bad review.
I was very disappointed. My client's satisfaction is essential for me, and receiving horrible feedback on shipping and packaging was a bad shock.
I just began to use Deliverr. Maybe I was not lucky. I hope moving forward things will get better.
The customer service found a few reasonable solutions and was nice and willing to improve their service. I appreciate everyone's help and I hope this collaboration will be great in the future.

Their customer service is great and improving all the time.

Quick and efficient resolution to my issue.