Delpaso Avaliações 166

Si quieres tener una mala experiencia en tu vida, alquila un coche con esta compañía.

J'ai réservé une voiture pour 85€ via Cheaptickets.be chez Selpaso Malaga. arrivé à l'agence, on a dû attendre plus d'une demi heure alors des agents à côté ne font rien. 20 minutes plus tard quelqu'un qui arrive ayant une réservation directe chez eux est passé devant nous. Arrivé devant l'agent, on nous annonce qu'on doit payer 200€ de frais administratifs ou prendre l'assurance full options au même prix. L'agent était particulière désagréable et nous parlait très mal. Alors effectivement on s'est rendu compte que la condition des frais administratifs était marquée en tout petit lors de la réservation. L'agent nous ne voulait rien entendre en prétendant que notre contrat était avec l'intermédiaire alors qu'il savait très bien où trouver la petite close sur notre contrat. C'est une pratique peut-être légale mais largement trompeuse commercialement. Ayant montré notre mécontentement, l'agent nous a limite mis dehors.
De plus l'agence se trouve à 2KM de l'aéroport. Ils ont une navette mais TRÈS MAL INDIQUÉE sur les documents et PAS FACILE à trouver à la sortie de l'aéroport.
À FUIR...

Varning! Accepterar bokningar av bilar som inte finns tillgängliga. Åkte därifrån med en "rent a wreck" bil.

Dette er rett og slett banditter som kun forsøker å lure deg. Hold deg langt unna!

Cowboys and fraudsters - malpractice:
Booked a hire car with Del Paso via the broker DiscoverCars. Del Paso refused to release the car to me because my name was written on my Visa credit card as “G Chatterton” instead of “Grant Chatterton” (common practice for credit cards). They insisted I purchase insurance with Del Paso for an extra £210 even though I had already paid for insurance via DiscoverCars. It was basically malpractice, a way of defrauding UK tourists of money. There were plenty of other tourists in the queue with similar issues. Phoned DiscoverCars there and then, but got through to an answering machine. Holiday ruined. Cowboys and fraudsters.

Son unos estafadores, tengan cuidado con el alquiler porque parece barato pero luego cuando recoges el auto te agregan politicas de obligatoriedad de llenar el estanque con ellos, con un cargo por gestión (ahí equilibran el precio barato). Su personal unos maleducados, te cancelan la reserva si pides información y condiciones. Luego, en el reclamo, te responden cosas genéricas. Un fiasco como empresa.

Location is terribly far from airport. There is shuttle difficult to find!
The assistant Alejandro is unacceptably rude, trying to justify his actions with my own and EB POLICY!
We returned the car early and he (again) was trying to find problems in the car when it was I who had to video and photo the car!
The €150 they grant for patrol is a steal!
Choose rentals inside the airport! Totally different service!

I dont recomend Delpaso(Malaga airport) and Economy Car Rentals to others. they says on their website that there are no hidden expences. ITS A LIE. when i went to ring the car, the agent said to me that i had to pay 200 € more for their car insurrance before they give me car keys although i had paid everything for rent and insurrance in advanced.I showed him documents but he did not care. He told me to pay or leave and get another car. I did not have any choice to pay for double inssurence for nothing. NEVER ever rent cars from Economy car rentals and Delpaso.
Car Rental Provider Confirmation No: 138806
voucher nr. 241127122

They use every trick in the book to charge extras and rude with it. PAid an extra 300 euros for a 3 week hire due to abbreviated credit card details and no options to change to another card etc, etc...

Should have known the cheap rental amounts on their website were too good to be true. After taking the shuttle bus to their office from the airport, I was told I had to take out their 79 Euro damage excess insurance policy (for a 2 day hire). I have separate damage excess policy cover, but they said the option to skip their own insurance was not available because I did not have an international license. I was using my UK license, I've never needed an international license anywhere in Europe. The people next to me were busy being told the better class of car they had pre-booked was not available. Luckily I didn't really need the car that badly so cancelled and used Uber for the weekend. Don't waste your time

Refused to take a deposit from my credit card due to abbreviated first name on the credit card when the surname and initials clearly match my passport. Offered to charge me twice the amount of the rental to wave deposit requirements.

I recently rented a car from Delpaso car hire in Spain and had a very disappointing experience due to hidden charges. Despite having a valid UK driver’s license, which is legally accepted for driving in Spain, I was unfairly charged for not having an “international license.”

When booking, there was no mention of this requirement. Upon arrival, I was informed that an additional fee would be imposed because I didn’t possess an international license. This was particularly frustrating since UK licenses are fully valid for driving in Spain and obtaining an international license in this context was unnecessary and impossible at the time of rental.

The hidden charges felt like a blatant attempt to extract more money from customers. Such practices are unfair and misleading. I urge Delpaso to be transparent about all potential charges upfront and to honor the validity of legally accepted driving licenses to avoid deceiving customers.

Scam Scam Scam

Horrible approach with hiden costs of 160euros for their insurance. Waste of time and money!!!

Avoi Avoid Avoid

Niet aan te raden! Oplichters met onze creditcard. Ze zeiden dat de naam volledig uitgeschreven moest staan op de creditcard, echter in NL staan alleen initiatieven op credit card aangegeven. Toch mochten we onze creditcard niet gebruiken voor de borg en kregen we de auto niet mee. Delpaso wilde ons alleen hele dure verzekering laten betalen (die we al hadden) en auto alleen dan mee geven. Natuurlijk oplichting!

VOLEUR.
COMME TOUT LE MONDE JE N'AI PAS DE CARTE MENTIONNE CREDIT
DONC SUPPLEMENT DE 140 EUROS
UNE BELLE ENTREPRISE D'ESCROS
BELLE ARNAQUE

*********WARNING DO NOT USE **********
they will try everything to add additional charges & will cancel your car hire if you do not take out their extras .
Staff are disgraceful & no management at hire depots to talk too.
Never use them again ….
Avoid at all cost.

PAS OP! OPLICHTERS! Delpaso is een bedrijf dat toeristen oplicht. Ze brengen deze met een busje en een aanbieding naar een locatie weg bij het vliegveld. Daar bedenken ze regels voor het niet accepteren van een creditcard (soms is het ontbreken van de volledige voornaam, soms het hebben van een pincode). De aanbieding is dan voor hun niet geldig, maar je mag wel voor een veel hoger bedrag een auto huren... op de zelfde credit card.

They are offering what in my opinion is a complete and well-planned scam with EasyJet so when you book your car through the airline as I did, using the same credit card I used to pay for for my flight and car rental, I ended up having to pay over €100 extra due to a technicality. DelPaso will not honour the booking as is if your credit card has any abbreviations (e.g. initials) in the name on the card. They and the airline know exactly what they are doing and it is an absolute disgrace. They should be thoroughly ashamed of themselves.

La mia esperienza avuta con l'autonoleggio "del paso" di Malaga è stata a dir poco pessima.
Al momento della consegna dell'auto mi è stata proposta polizza casko, che io non ho accettato in quanto ero già in possesso di copertura totale stipulata con broker.
Mi è stato ribadito più volte che ogni danno sarebbe stato a carico mio.
Mi è stata data un'auto del tutto incidentata e graffiata in svariati punti, ho contato oltre 40 ammaccature e danni, sia interno al veicolo che esterno.
Ho chiesto che i danni venissero segnati sul documento di consegna e si sono rifiutati, dicendomi che avrei dovuto fare io foto dei danni.
Ho fatto 37 foto per rappresentare tutti i danni che ero riuscita ad individuare (cosa non semplice perché l'auto oltretutto era sporca e impolverata).
Quando ho riconsegnato il veicolo mi è stata chiesta foto per ogni singolo danno dell'auto, dalle ammaccature ai graffi più piccoli.
Ovviamente su un numero di danni così elevato, ripeto oltre 40, era inevitabile che mi sfuggisse qualcosa e non lo fotografassi.
Quindi un micro graffio su specchietto, di cui non ero in possesso di foto, mi è stato addebitato, per un equivalente di 100 euro.
È evidente che viene consegnata un'auto normale per chi stipula casko con loro e un'auto completamente danneggiata per chi non intende assicurarsi con loro, per poi trovare con estrema semplicità almeno un danno da addebitare.
Consiglio caldamente di evitare questa compagnia, perché è evidente che il loro obiettivo è farti stipulare polizza casko con loro e quindi consegnarti un auto normale, in caso tu non stipuli l'assicurazione con loro ti consegnano una macchina del tutto scassata per poi addebitarti ogni minimo danno di cui tu non disponi foto.
Io sono stata ancora fortunata perché sono pignola ed avevo fotografato tutti i danni (ad eccezione di uno) ma se perdi le foto, le foto sono sfocate, rischi davvero di pagare l'auto per nuova

Voleurs, arnaqueurs, escrocs !