easy to purchase and fast delivery. the products are very effective. customer sevice response quickly in my queries. highly recommend.
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Veja o que dizem as avaliações
I purchased a 3-month supply of minoxidil. I received them quickly. Somehow, the first bottle ran out within 3 weeks. I reached out via email, and to my pleasant surprise I received a very nice, profe... Ver mais
A empresa respondeu
The order did not arrive within 7 days of it being confirmed. I had to follow up and it turned out Dr Hair never sent it and there was a fault with the back end dispatching. This means that I missed a... Ver mais
A empresa respondeu
I had a query that needed attention and am happybto say Holly who was helping me was a gem. She replied to all e mails and concerns in a timly manner not to mention made the whole query a breeze to ge... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
DrHair is the UK’s leading provider of clinically formulated hair restoration treatments, renowned for quality, affordability, and personalised results. With over 30 years of combined expertise, DrHair has established itself as a trusted name in hair care, offering a range of treatments that undergo rigorous testing to ensure precise active ingredient concentrations, safety, and optimal effectiveness. By delivering our products at wholesale prices directly to customers, we make hair loss solutions far more accessible—often at prices up to 50% lower than high street clinics and pharmacies, without compromising quality. At DrHair, we recognise that hair loss is a personal journey that affects not just appearance but also confidence and quality of life. That’s why we blend cutting-edge advancements in hair regrowth with the guidance and support of our expert team, working with you every step of the way to achieve your desired results. Our scientifically formulated treatments are crafted with the highest standards of quality and integrity, ensuring that each product is safe, effective, and trusted by our clients. With DrHair, you can feel confident in a solution tailored to support your well-being and restore your confidence. DrHair is committed to helping you not only restore hair but also regain the confidence to embrace life fully. Discover why countless customers across the UK choose DrHair as their go-to partner for effective, affordable, and trusted hair restoration treatments designed to deliver real, lasting results.
Informações de contato
2 Harley Street, W1G 9PA, London, Reino Unido
- info@drhair.co.uk
- drhair.co.uk
4,4
Excelente
146 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I am still waiting to receive my order
I am still waiting to receive my order. It's taken nearly a week. I live in the South East and my order is currently in a warehouse in Glasgow. Cheers!
4 de julho de 2025
Resposta da DrHair
Hi Adrian,
We're very sorry to hear about the delay with your order, and we completely understand your frustration.
We can confirm that your order was dispatched from our end on 04/07. Since learning of the delay, we’ve been urgently following up with Royal Mail to get this resolved as quickly as possible.
One of our team members will be reaching out to you directly with an update and to offer further assistance. Please rest assured this is being treated as a priority.
We sincerely apologise for the inconvenience and thank you for your continued patience.
Kind regards,
DrHair Team
Great company great product is making a…
Great company great product is making a difference!
30 de junho de 2025
Resposta da DrHair
Hi Andrew,
Thank you so much for your kind words! We're thrilled to hear that you're seeing a difference and are happy with both the product and our service.
Please don’t hesitate to get in touch if there’s ever anything we can do for you, we’re always here to help.
Kind regards,
DrHair Team
Though it helps with hair fall and hair…
Though it helps with hair fall and hair growth, it leads to depression, low mood and conjunctivitis. I’d chose less hair or baldness over the side effects
4 de fevereiro de 2025
Resposta da DrHair
Hi Farhat,
Thank you for sharing your experience with us. We’re glad to hear the treatment helped with hair fall and growth, but we’re truly sorry to hear about the side effects you experienced.
Your health and safety are our top priorities. While these side effects are rare, we strongly recommend consulting with a healthcare professional immediately if you notice any adverse symptoms. We also encourage you to get in touch with our support team at info@drhair.co.uk, so we can assist you further and discuss alternative options that might suit you better.
We appreciate your feedback and hope to support you on your hair care journey safely.
Best regards,
The DrHair Team
Great service and a quick response
Great service and a quick response. I would definitely order there again
6 de junho de 2025
Resposta da DrHair
Hi Anne,
Thank you so much for your kind words! We're thrilled to hear you were happy with our service and response time. Knowing you'd order from us again truly means a lot.
If you ever need any help or have questions, we're just a message away.
Best regards,
The DrHair Team
Great products for much better prices…
Great products for much better prices than competitors. Recommend
5 de junho de 2025
Resposta da DrHair
Hi Mr Nikel,
Thank you for your fantastic feedback! We're so glad to hear you're enjoying our products and finding great value compared to others. Your recommendation means a lot to us.
We're always here if you need anything!
Warm regards,
The DrHair Team
Resposta da DrHair
Hi Bill,
Thank you for your kind words. We're glad to hear you had a positive experience with our team and communication. We really appreciate your support.
All the best,
The DrHair Team
Finasteride/Minoxidil topical solution…Clearer directions please....
Finasteride/Minoxidil topical solution directions for use, could be clearer, otherwise service was good.
5 de junho de 2025
Resposta da DrHair
Hi Terry,
Thank you for your valuable feedback! We're glad to hear you were happy with our service.
Regarding the Finasteride/Minoxidil topical solution instructions, you're absolutely right, and we appreciate you pointing that out. We’re currently in the process of updating and improving the directions to make them much clearer and more user-friendly.
In the meantime, if you need any help with usage, our support team is always here to assist.
Best regards,
The DrHair Team
Prompt and professional
Great company and service! I will use them for my supply from now on. Prompt and professional.
5 de junho de 2025
Resposta da DrHair
Hi James,
Thank you so much for the wonderful feedback! We're thrilled to hear that you're happy with our service and plan to continue with us for your supply, that truly means a lot.
We’ll always strive to provide prompt, professional support whenever you need it.
Warm regards,
The DrHair Team
Good service
The order was delivered in a timely fashion and I'm looking forward to using the product. Happy with the overall service.
1 de junho de 2025
Resposta da DrHair
Hi Rob,
Thank you for your honest feedback. While we're glad your order arrived on time, we're really sorry to hear about the packaging issue and the leakage, that’s not the experience we want for our customers.
We’re currently reviewing and improving our packaging process to prevent this in the future. A member of our team will be in contact with you shortly to help resolve this and make things right.
Thank you again for bringing it to our attention,
The DrHair Team
Fantastic customer service
Fantastic customer service, my order had gone missing in the post and they kindly sent me a new order for free!
6 de junho de 2025
Avaliação não solicitada
Resposta da DrHair
Hi Peter,
Thank you so much for your kind words! We're really glad we could help and get your order sorted quickly. Your satisfaction means everything to us.
If you ever need anything else, don’t hesitate to reach out!
Best wishes,
The DrHair Team
Straightforward ordering
Straightforward ordering. Competitively priced. Quick delivery!
1 de junho de 2025
Resposta da DrHair
Hi Martin,
Thank you for your great feedback! We’re happy to hear you found our ordering process straightforward, pricing competitive, and delivery quick.
We look forward to serving you again soon!
Best regards,
The DrHair Team
Used for several months with ZERO…
Used for several months with ZERO effect on my hair whatsoever. Used daily, as directed. Very disappointing. Will now move on to another product.
27 de maio de 2025
Avaliação não solicitada
Resposta da DrHair
Hi Trevor,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that you didn’t see the results you were hoping for, despite following the recommended usage.
We understand how frustrating it can be when a product doesn't meet expectations, especially after months of consistent use. Hair regrowth can vary significantly from person to person, depending on a range of individual factors including the underlying cause of hair loss, genetics, and lifestyle.
We’d really appreciate the opportunity to learn more about your experience and see if there's any way we can help or offer further advice. Please feel free to reach out to our customer care team at info@drhair.co.uk.
Wishing you the very best on your hair restoration journey.
Warm regards,
The DrHair Team
Great product
Great product, great service, delivered promptly. Will purchase again! Very happy, thank you!
12 de maio de 2025
Resposta da DrHair
Hi Nusa,
Thank you so much for your kind words! We're absolutely delighted to hear that you're happy with the product, our service, and the speedy delivery.
Your satisfaction means a lot to us, and we truly appreciate your support. We look forward to serving you again soon!
Warm regards,
The DrHair Team
It was easy to order pay and delivered…
It was easy to order pay and delivered safe to my door. Can’t ask for better service
5 de maio de 2025
Resposta da DrHair
Dear Mrs Marchant,
Thank you for your wonderful feedback! We're so pleased to hear that you found the ordering process easy and that your delivery arrived safely. Providing a smooth and reliable service is exactly what we aim for, so your kind words mean a lot to us.
We look forward to serving you again soon!
Best regards,
The DrHair Team
Delay and apology
I received the product with a week of delay but I got an apology and refund. Great service and very good product
9 de maio de 2025
Resposta da DrHair
Dear Mirko,
Thank you for bringing this to our attention, and we're truly sorry to hear about the delay with your order. We completely understand how frustrating this must be and want to make things right as quickly as possible.
Please rest assured, we take these matters very seriously. A member of our team will be in touch with you shortly to resolve the issue.
Kind regards,
The DrHair Team
Price increase?
My first bottle was £20 with a dispensing fee of around 2.50. next month the the price has went upto £22.50 and a 3.50 dispensing fee (or there about) with no indication about the price increase.
Since then, I have been contacted and have been offered a full refund for my last purchase, due to the team not communicating the price increase of the product.
All in all though, the product is doing as it should and I have went through the initial shed phase, and within 6 weeks I am starting to see genuine growth all over my scalp, and particularly on my temples, albeit slow and fine dark hair.
In the couple of months I have been using the product, Dr Hair staff has been very professional during communication, and highly knowledgeable on the subject as you would hope. May I point Kudos to Holly and Samuel in particular who have been most pleasant to deal with.
9 de maio de 2025
Resposta da DrHair
Dear Mark,
Thank you for your honest feedback and for sharing your experience with us.
We’re glad to hear that the product is working as expected and that you’re progressing through the initial shedding phase, which is a normal part of the treatment process for many users.
Regarding the price change, we sincerely apologise for any inconvenience caused. We do usually aim to keep all customers informed if there are any alterations to the price, so we will investigate further why you were not notified in this instance.
We appreciate your feedback and will use it to improve our communication moving forward. A member of our team will be in contact shortly.
Thank you again for your support and trust in DrHairUK.
Warm regards,
The DrHair Team
super fast delivery happy with results…
super fast delivery happy with results i hope its not short term,
7 de maio de 2025
Resposta da DrHair
Dear Martin,
Thank you for your kind words! We're delighted to hear your delivery was super fast and that you’re happy with the results so far.
We understand how important lasting results are, and we’re here to support you every step of the way. If you have any questions or need advice as you continue your journey, please don’t hesitate to reach out.
Wishing you the best with your hair restoration!
Warm regards,
The DrHair Team
Doctor doctor hair
Doctor, hair absolutely brilliant product has helped me so much thank God for Doctor, hair
5 de maio de 2025
Resposta da DrHair
Dear Antonio,
Thank you so much for your wonderful feedback! We’re thrilled to hear that DrHair has made such a positive difference for you. Your kind words truly mean a lot to us.
We’re here to support you every step of the way on your hair journey!
Best wishes,
The DrHair Team
Resposta da DrHair
Dear Adam,
Thank you for taking the time to share your kind words! We're delighted to hear you’re happy with our product, service, and communication.
We look forward to continuing to support you!
Best regards,
The DrHair Team
Doesn't seem to work
I've been on Finasteride 1 mg since December 2024. I was told it would greatly help with halting my receeding hairline.
Sadly, the hair loss has continued unabated. I'll give it another few months, but I'm not in any way confident it will make a difference.
18 de dezembro de 2024
Resposta da DrHair
Dear Anthony,
Thank you for sharing your experience, we truly appreciate your honesty.
We’re sorry to hear that you haven’t seen the results you were hoping for so far. While finasteride can be effective for many people, especially in slowing or stopping hair loss, individual results can vary, and it often takes several months before noticeable changes occur. Receding hairlines in particular can be more resistant to treatment compared to other types of hair thinning.
We understand how frustrating this can be, and we’d be more than happy to speak with you about your treatment plan or explore other options that may help support your goals. Please don’t hesitate to reach out to our team at info@drhair.co.uk.
Thank you again for giving the treatment a fair chance, and we hope to support you further in the months ahead.
Warm regards,
The DrHair Team
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