Was an item that was out of stock due to unforeseen circumstances beyond anyone's control. They immediately called me to let me know. Unfortunately I missed there call but then an email was sent very... Ver mais
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Veja o que dizem as avaliações
I mis-ordered a product, the wrong strength. I had sent an email, but thought to try Customer Service. I got Jackson, he was great! He changed the order quickly and sent a confirmation email. Couldn't... Ver mais
A empresa respondeu
Ordered 10 bottles of vape juice, good prices for multi buy. Ordered on Monday before next day cut off time stated on website, didn't get delivered till Thursday, possibly fault of delivery company r... Ver mais
A empresa respondeu
Always order from here for everything. Great prices, quick delivery and the customer service team are great. When I emailed, my issue was resolved really quickly by Jackson which I really appreciated.... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
E-liquids.com the UK’s biggest online E-liquid & Vape store.
Informações de contato
33 Bennett’s Hill, B25SN, Birmingham, Estados Unidos
- info@e-liquids.com
- e-liquids.com
4,6
Excelente
2 mil avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Top class
Allways order from this place competitive prices fast delivery and the customer service is brilliant. Fast to rectify any problems awesome
8 de novembro de 2024
Avaliação não solicitada
Great service
Great service. Fast delivery. Well packaged
31 de outubro de 2024
Avaliação não solicitada
Resposta da E-liquids.com
Hello Stephen,
Thank you for your review! We’re delighted to hear that you enjoyed our service, fast delivery, and packaging. It’s always our goal to provide a seamless experience for our customers, and your feedback lets us know we’re on the right track.
Kind Regards,
Customer Services Team | e-liquids.com
Will use again
Great prices, fast delivery and regular updates on my order. Will use again.
21 de outubro de 2024
Avaliação não solicitada
Resposta da E-liquids.com
Hello Deeban,
Thank you for your kind words! We're thrilled to hear that you appreciated our prices, speedy delivery, and order updates. We look forward to serving you again soon.
Kind Regards,
Customer Services Team | e-liquids.com
Very impressed 😊
I actually hadn't heard of these guys until I stumbled upon their site while browsing pod kits.
I bought 2 kits at an absolute bargain which were delivered (free) as promised next working day with a cheeky wee sweetie 😀😍
I'll most definitely be purchasing from here again.
Thank you 🙏
20 de outubro de 2024
Avaliação não solicitada
Resposta da E-liquids.com
Hello Graeme
Thank you for taking the time to leave us a review! We're thrilled to hear that you found us while browsing and enjoyed the great deal on your pod kits. It's wonderful to know that our next-day delivery and little sweet treat made your experience even better. We look forward to serving you again soon!
Kind Regards,
Customer Services Team | e-liquids.com
Great flavours at fab prices
I WAS HAPPY TO FIND THIS SITE, THE E-LIQUIDS HAVE GREAT FLAVOURS AND FANTASTIC DEALS. I ENJOY A VARIETY BUT SIX LICKS SLUSHY IS MY FAVOURITE AND MY HUSBANDS.
25 de outubro de 2024
Avaliação não solicitada
Resposta da E-liquids.com
Hello Laura,
Thank you so much for your fantastic review! We're thrilled to hear that you and your husband are enjoying our e-liquids, especially the Six Licks Slushy. It’s wonderful to know that our variety and deals have made your experience with us a happy one.
Kind Regards,
Customer Services Team | e-liquids.com
Excellent products and excellent service
18 de outubro de 2024
Avaliação não solicitada
Resposta da E-liquids.com
Hello Gladys,
Thank you so much for your wonderful review! We're thrilled to hear that you're happy with both our products and our service. Your satisfaction is our top priority, and it’s fantastic to know we met your expectations.
Kind regards,
Customer Services Team | e-liquids.com
Absolutely brilliant
Absolutely brilliant online shop. Lots of great deals on all the time. Super fast delivery and simple and straightforward ordering. Thanks for the great service.
5 de outubro de 2024
Avaliação não solicitada
Resposta da E-liquids.com
Hello Debbie,
Thank you so much for your fantastic feedback! We're thrilled to hear that you enjoy shopping with us and that our deals, quick delivery, and straightforward ordering process have made your experience a positive one. We look forward to serving you again soon!
Kind Regards,
Customer Services Team | e-liquids.com
Very good value for money
Very good value for money, good delivery, would definitely recommend 👍
16 de outubro de 2024
Avaliação não solicitada
Resposta da E-liquids.com
Hello Connor,
Thank you so much for the fantastic 5-star review! We're thrilled to hear that you found great value in our products and were pleased with our delivery service. Your recommendation means a lot to us, and we look forward to serving you again soon.
Kind Regards,
Customer Services Team | e-liquids.com
Great tasting e liquids good value for…
Great tasting e liquids good value for money orders are quickly dispatched same day best online vape service I've ever used
15 de outubro de 2024
Avaliação não solicitada
Resposta da E-liquids.com
Hello Greg,
Thank you so much for your fantastic review! We're thrilled to hear that you’re enjoying our e-liquids and finding them great value for money. We pride ourselves on our fast dispatch times, so it's wonderful to know you’ve had such a positive experience with our service. Your feedback truly means a lot to us!
Kind Regards,
Customer Services Team | e-liquids.com
Very pleased with the service
Very pleased with the service, will have no hesitation of using E-Liquids again
27 de setembro de 2024
Avaliação não solicitada
Resposta da E-liquids.com
Hello Doug,
Thank you for your wonderful review! We’re delighted to hear that you’re pleased with our service and that you would choose us again in the future. It’s always our aim to provide the best experience for our customers, and your feedback means a lot to us.
Kind Regards,
Customer Services Team | e-liquids.com
Fast delivery
10 de outubro de 2024
Avaliação não solicitada
Resposta da E-liquids.com
Hello Sue,
Thank you for your wonderful 5-star review! We're thrilled to hear that you enjoyed our fast delivery service. Your satisfaction is our priority, and we appreciate your support.
Kind Regards,
Customer Services Team | e-liquids.com
Reliable, Efficient and Excellent
Not once have I been let down by E Liquids, every single one of my orders has been fulfilled and shipped as quickly as possible and I couldn't be more grateful as someone who vapes a fair bit. I would happily recommend them to any and all friends and family and if you're reading this then I'd recommend them to you too.
5 de outubro de 2024
Avaliação não solicitada
Resposta da E-liquids.com
Hello Cal,
Thank you so much for your fantastic review! We’re thrilled to hear that you’ve consistently had a reliable and efficient experience with us. It’s great to know that our quick fulfillment and shipping have made a positive impact on your vaping journey. Your recommendations mean the world to us, and we appreciate you sharing your experience with others.
Kind Regards,
Customer Services Team | e-liquids.com
Best shop EVER
Best vape shop! Never had an issue, Used to order through eBay but found their website, Tons of deals and even cheaper on their shop.
24hr DPD delivery too, Outstanding service
8 de outubro de 2024
Avaliação não solicitada
Resposta da E-liquids.com
Hello Luke,
Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you’ve had such a positive experience with us and that you found our website convenient and cost-effective. We strive to provide outstanding service and fast delivery, so it’s great to know that we met your expectations.
We appreciate your support and look forward to serving you again soon!
Kind Regards,
Customer Services Team | e-liquids.com
Great website easy to shop and Cheapest…
Great website easy to shop and Cheapest i can find great bargains, always super fast delivery.
1 de outubro de 2024
Avaliação não solicitada
Resposta da E-liquids.com
Hello Irene,
Thank you for your kind words! We're thrilled to hear that you find our website easy to use and that you're enjoying the great bargains and fast delivery. Your satisfaction is our top priority, and we look forward to serving you again soon.
Kind Regards,
Customer Services Team | e-liquids.com
Ripped off
What an absolute joke :( never received, I emailed tried to call and even messaged on Whatsapp asking where my order is. 1 emails was replied to and nothing since. Never had such terrible communication with a company I've ordered from before. My vape liquids are budgeted in so it's not like I can even replace the months worth I've ordered. Never again will I order from here what an absolute con.
25 de setembro de 2024
Avaliação não solicitada
Resposta da E-liquids.com
Hello,
We sincerely apologize for the inconvenience you've experienced with your order. We understand how frustrating it can be to not receive your items and have communication difficulties. Although we did not receive proof of non-delivery, we have processed a refund for your order to resolve this matter.
We appreciate your feedback, and we will work to improve our communication moving forward.
Kind Regards,
Customer Services Team | e-liquids.com
Resposta da E-liquids.com
Hello,
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our customer service. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback.
Kind Regards,
Customer Services Team | e-liquids.com
First time order
Not the best of starts on my first order from my point of view as it was delivered to the wrong address. I suppose that is down to the courier company (DPD)
After I contacted the seller and the courier the delivery was rescheduled for Monday 1st of October and this time the delivery person managed to bring the package to my house.
Yippee 🥳
I have to say that the goods ordered from the seller were in tip top condition and I was very pleased with the quality etc. Despite the dodgy start I think I will give both parties the benefit of the doubt on this occasion and will probably order again, and see how it goes.
28 de setembro de 2024
Avaliação não solicitada
Resposta da E-liquids.com
Hello,
Thank you for taking the time to share your experience with us. We sincerely apologize for the initial delivery issue with DPD and understand how frustrating that can be. We’re glad to hear that the situation was resolved and your package arrived in great condition!
We appreciate your understanding and willingness to give us another chance. Your satisfaction is important to us, and we look forward to serving you again in the future.
Kind Regards,
Customer Services Team | e-liquids.com
Quick and easy to order
Quick and easy to order. Arrived next day brilliant service!
25 de setembro de 2024
Avaliação não solicitada
Resposta da E-liquids.com
Hello,
Thank you for your wonderful review! We're thrilled to hear that your ordering experience was quick and easy and that your order arrived the next day. Your satisfaction is our priority, and we look forward to serving you again!
Kind Regards,
Customer Services Team | e-liquids.com
My advice - Avoid
I absolutely do not recommend shopping on this site. Only half of my purchases arrived. No one answers the phone. Contact by email ended with Richard asking me to send a photo after opening the package. I wrote that I had not done it, because such a photo does not prove anything. I wrote two more emails, unfortunately I was ignored. There are many sites in this industry. My advice - shop elsewhere if you do not want problems.
19 de setembro de 2024
Avaliação não solicitada
Resposta da E-liquids.com
Hello,
Thank you for sharing your feedback with us. We're sorry to hear about your experience. We take customer satisfaction seriously and always strive to assist our customers to the best of our ability.
In your case, we reached out for clarification to ensure we could address your concerns properly. Unfortunately, without evidence of the issue, such as a photo of the package, we are limited in how we can assist. We encourage all customers to provide any available information so we can resolve issues more effectively.
If you have any further concerns, please don’t hesitate to reach out to us again.
Kind Regards,
Customer Services Team | e-liquids.com
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