Recently made a claim with ETA after being insured with them since November 2023 at a very reasonable rate. The claim was handled sensitively and with care by Laure. Very positive and transparent proc... Ver mais
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Recently made a claim with ETA after being insured with them since November 2023 at a very reasonable rate. The claim was handled sensitively and with care by Laure. Very positive and transparent proc... Ver mais
A empresa respondeu
I had to make a claim because my e-bike was stolen. Communication and clarity was extremely high throughout the whole process. The ETA representative Laure was prompt and clear in all her information... Ver mais
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After doing my research this company head and shoulders above others all transparent tick box for what services you need yearly payment is a bargain . My bike is a Jorvik tricycle electric assisted... Ver mais
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Excellent and speedy service. I had my front forks and wheel stolen off my e-bike (which was otherwise securely locked). Took photos and gave a report the next day. Helpful service. Yes - you have to... Ver mais
When you buy insurance from the ETA, you get excellent cover and help build a sustainable future for all. We have supported vital environmental projects in Britain and throughout the world for over 35 years. Together, we can do more.
Unit 21, Fulham Broadway Centre, Fulham Road, SW6 1BW, London, Reino Unido
Respondeu a 100% das avaliações negativas
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A number of my friends have used the bike rescue servicewhich has been trouble free. So I decided it was about time I joined.

Resposta da ETA Insurance (ETA Services)
I only wanted the cycle rescue - we've kept a Skoda Rooster longer than we would like because if it all goes south then my partner can pick me and the bike up and we don't even have to take the front wheel off, once we've moved one of the rear seats. Now, with this policy I and the bike get a ride home. Maybe we'll see the back of the Roomster - all for £2 a month! Bargain!

Resposta da ETA Insurance (ETA Services)
An easy website to navigate, with all necessary information simply presented. Good value policy and very easy to set up.

Resposta da ETA Insurance (ETA Services)

Resposta da ETA Insurance (ETA Services)
Easy to follow and check on cover given. One thing needs changing The callender for d.o.b.Having to click back 89 years is a No.No.M.J.G.

Resposta da ETA Insurance (ETA Services)
I was surprised how cheap the insurance was for my ebike it covers for theft (provided I use a gold star lock away from home) and third party insurance if involved in an accident for me or anybody in my family who uses my bike. And payable by monthly direct debit.
Well done ETA

Resposta da ETA Insurance (ETA Services)
Fair price, simple process, and adequate cover without expensive gimmicks.

Resposta da ETA Insurance (ETA Services)
Very quick to get me a human reply to a question I had I have used this company for years. Happy Customer.

Resposta da ETA Insurance (ETA Services)
It has been dealt promptly, efficiently and the claims handler laure was really helpful and supportive. I never had such good claims experience so far

Resposta da ETA Insurance (ETA Services)
Straight forward and easy to set up.
Now the proof will be when I need them because others have let me down badly

Resposta da ETA Insurance (ETA Services)
I had a lot of trouble finding cycle insurance because a lot of companies want you to keep your bike in the house, garage etc , I can’t do this. I only have a shed and most companies want your bike to be fixed to an immovable object in the shed which I haven’t got. Eventually I found this company that didn’t stipulate this. Brilliant at last a company that I can use

Resposta da ETA Insurance (ETA Services)
purchasing this insurance was straightforward and easy. Proof of the pudding will be in the eating however

Resposta da ETA Insurance (ETA Services)
Purchasing a bicycle recovery policy was very straight forward and incredibly reasonable. It was a no-brainer for some peace of mind when commuting a decent distance to work. At least now I know I won't be stranded. I've not yet had to try calling them out for recovery, but the policy purchase process itself couldn't have been easier.

Resposta da ETA Insurance (ETA Services)
Having been rescued by a Good Samaritan from a puncture in the middle of nowhere, that I couldn’t fix by the side of the road, I decided that roadside recovery cover is a necessity. Setting up was straight forward, aside from the date setting mechanism being a bit clunky The price seems very reasonable and the reviews generally positive.

Resposta da ETA Insurance (ETA Services)
It was all fine, except that the pause between my last entry and the time expired notice was far too short. For a procedure this advises you to check the frame of your bicycle to find the frame number, a much longer interval is neede. And as nothing was saved, I then had to start all over again, and very nearly decided to go elsewhere.

Resposta da ETA Insurance (ETA Services)
I came across ETA Cycle Rescue because I am a member of theAA, and asked if they provided breakdown service for members who may be using their bicycle instead of their car. No was the answer.
I then google searched for a bicycle breakdown service and found ETA CycleRescue! For £24 a year, an absolute bargain!
I paid for one year and paid for my daughter to be covered too by CycleRescue.
After paying for her, I would recommend all women cyclists to subscribe to CycleRescue, because if they got a flat tyre or other problem in a desolate area...! That is the assurance I have now with my daughter when she goes out on her bike. I'm not being patronising to women in the slightest. £24 is a small price to pay for being extracted out of a potentially dangerous situation.
Even if one woman or girl was saved from a dangerous situation by my recommendation, then that would be brilliant.
Thank you ETA for your CycleRescue service!

Resposta da ETA Insurance (ETA Services)
The ETA have once again sorted everything out smoothly and expediently for me after I was hit at speed from behind by a driver while I was cycling home form work. Tristan, the agent that was handling my claim was great and he and the team helped me to get a replacement bike ordered. Would recommend 100%

Resposta da ETA Insurance (ETA Services)
Very easy to purchase, and excellent value for money.

Resposta da ETA Insurance (ETA Services)
Very surprised at the level of cover for the price.
But the proof of the pudding will come when I need to make a claim

Resposta da ETA Insurance (ETA Services)
Very efficient service, emails replied to very quickly.
Callum was excellent, professional and also caring, mentioning my stolen bike.
Brilliant service all round.
Thankyou

Resposta da ETA Insurance (ETA Services)
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