Recently made a claim with ETA after being insured with them since November 2023 at a very reasonable rate. The claim was handled sensitively and with care by Laure. Very positive and transparent proc... Ver mais
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Recently made a claim with ETA after being insured with them since November 2023 at a very reasonable rate. The claim was handled sensitively and with care by Laure. Very positive and transparent proc... Ver mais
A empresa respondeu
I had to make a claim because my e-bike was stolen. Communication and clarity was extremely high throughout the whole process. The ETA representative Laure was prompt and clear in all her information... Ver mais
A empresa respondeu
After doing my research this company head and shoulders above others all transparent tick box for what services you need yearly payment is a bargain . My bike is a Jorvik tricycle electric assisted... Ver mais
A empresa respondeu
Excellent and speedy service. I had my front forks and wheel stolen off my e-bike (which was otherwise securely locked). Took photos and gave a report the next day. Helpful service. Yes - you have to... Ver mais
When you buy insurance from the ETA, you get excellent cover and help build a sustainable future for all. We have supported vital environmental projects in Britain and throughout the world for over 35 years. Together, we can do more.
Unit 21, Fulham Broadway Centre, Fulham Road, SW6 1BW, London, Reino Unido
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
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Resposta da ETA Insurance (ETA Services)

Resposta da ETA Insurance (ETA Services)
Having not received my insurance documents straight away - the staff at ETA picked up immediately and the insurance documents arrived on the first working day after payment
I preferred insurance and paid but did not receive and confirmation or cover note

Resposta da ETA Insurance (ETA Services)
I was very pleased with the service received from this company for a recent Bike Theft. They followed through with me all the various steps of the claim even to the extent of checking with me that I had collected my bike to my complete satisfaction. I can highly recommend.

Resposta da ETA Insurance (ETA Services)
Great value insurance for my 3 bikes and a very easy set up plan

Resposta da ETA Insurance (ETA Services)
Easy to navigate website, got what I wanted to do in minimum time

Resposta da ETA Insurance (ETA Services)
Very easy to setup my mobility scooter recovery insurance at a good price. Hope I never need it but having the cover gives me peace of mind to be safe.
Everyone who wants to be safe, choose ETA they are great people doing a class job.
THANK YOU ETA.

Resposta da ETA Insurance (ETA Services)
Excellent service and price. I have used the recovery service and they bent over to help me when I was stranded with my dog, e-bike and trailer ten miles from home. I wouldn't leave home on a bike without this cover.

Resposta da ETA Insurance (ETA Services)
I had a punctured tyre Monday morning and called the ETA for help. From the start, their service was exceptional. I contacted ETA at 9am and was given an estimated recovery time of 10:40am. To my surprise, recovery arrived a full hour early at 9:40am, and by 10am, I was back on the road! I also really appreciated that ETA worked with a local recovery company, which made the service quick and convenient.
A huge thank you to Ali for her patience and outstanding support throughout – she truly went above and beyond. ETA made what could have been a very stressful situation completely seamless. I couldn’t be happier with their speedy and efficient service. Highly recommend their breakdown cover!

Resposta da ETA Insurance (ETA Services)
I had a serious issue with my relatively new carbon road bike frame, ETA were fantastic guiding me through the process of the claim far more helpful than the manufacturers were. If you need a cycle insurer you can trust you would be hard pushed to find one better, special thanks to Laure who was patient with me throughout.

Resposta da ETA Insurance (ETA Services)
I just like what these people stand for. The changing of some policy details was very easy to do.

Resposta da ETA Insurance (ETA Services)
I signed up for Cycle Rescue cover after being unable to fix a puncture at the roadside due to a new, very hard to take off "tubeless ready" gravel tyre. This cover gives me the confidence I can get home if needed. Cover paid for and confirmed by email in under 1 hour, very happy with the service from ETA.

Resposta da ETA Insurance (ETA Services)
Purchasing went well and the stated cover is comprehensive but as with ALL insurance the proof is in the pudding when you come to claim. I swapped from my current provider as the dropped the personal injury compensation and legal cover yet the price is still the same. ETA have given me roadside breakdown assistance, PI comp, legal expenses cover all for a few pounds LESS!.
Very quick and easy to put a clam in on the website very friendly and efficient all done in a week and settled my clam

Resposta da ETA Insurance (ETA Services)
I submitted a simple online claim form for accidental damage on Sunday, I was emailed on Tuesday requesting photos and further details, I was notified later that day that the pictures hadn’t come through so I resent them that same day. Today, Wednesday I have been notified by email and by telephone that my claim is to be paid in full! Super speedy and efficient service.

Resposta da ETA Insurance (ETA Services)
ETA Group Services have looked after our business for over ten years now and we have always found them to be extremely helpful. They have made our security system reliable and easy to use. Thankyou Matt👍👍👍

Resposta da ETA Insurance (ETA Services)
I am with ETA for few years Very helpful people I had a puncture on my mobility scooter today, and called ETA and spoke to Critina (very helpful) they came ASAP and took me home from the city I thank you all at ETA and thank the recovery man (John) from Unity recovery Thank you all and wish you well Kind regards

Resposta da ETA Insurance (ETA Services)
I needed to change a vehicle on the Breakdown Policy.
Although much had changed and needed amendment, including setting up an online account, the whole process appeared to work well.

Resposta da ETA Insurance (ETA Services)
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