Eye Academy Avaliações 

225
O TrustScore é 1.5 de um total de 5

1,7

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Buyer beware. This store does not offer refunds or credit notes if glasses or sunglasses are unsuitable or cause issues — even for non-prescription items. There were no visible signs expl... Ver mais

Avaliado com 1 de um total de 5 estrelas

Extremely bad experience with the Eye Academy, Guildford. Their staff was very impolite, rude and unprofessional. He would say you are wasting his time. He would even cut your line if you ask furth... Ver mais

Avaliado com 1 de um total de 5 estrelas

Windsor Eye Academy refused to refund my Ray-Aviator sunglasses - which were unused and brought back within 24 hrs of purchase, with receipt. I stated the above was unacceptable customer experi... Ver mais

Avaliado com 2 de um total de 5 estrelas

I have finally completed the purchase of varifocal glasses from Eye Academy. They are Bvlgari frames with Nikon lenses and I am pleased with the excellent vision they provide for reading, PC and dista... Ver mais

Detalhes da empresa

  1. Oculista

Escrito pela empresa

Independent Opticians in Berkshire & Surrey


Informações de contato

1,7

Muito Ruim

O TrustScore é 1.5 de um total de 5

225 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,7

Todas as avaliações

(225)

1 avaliação nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent service !

Totally went out of the way to suit my needs and budget. Very clear about what they thought was best in a very friendly and professional manner. Very quickly received my glasses and also tightened my old ones! Thank you so much Kim

9 de novembro de 2016
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A brilliant experience

I chose Eye Academy 11 years ago, on a recommendation. In my experience,l have had brilliant service and personal attention, with the most up to date equipment being used on my appointments for contact lens treatment. Also when choosing glasses the expertise with measuring and fitting them has been superb.I would recommend Eye Academy to anyone who needs a caring and amazing team of people to help them.

8 de novembro de 2016
Avaliação não solicitada
logotipo da Eye Academy

Resposta da Eye Academy

Hi Mrs Williams,

It is always great to see you at Eye Academy, we have thoroughly enjoyed looking after your eyes over the years and will continue to do so in future.

Eye Academy

Avaliado com 5 de um total de 5 estrelas

NEW SPECS AND EYE EXAMINATIONS

Not the cheapest on the high street - but quality comes at a reasonable price. The optician assessed my wife, son and myself - we all had various eye exams ranging from routine to specialized tests to exclude underlying disease. Thankfully everything was okay - and the professional, cordial and purposeful approach was great and inspired trust.

Left with new designer specs and personalized lenses and very happy with them!

8 de novembro de 2016
Avaliação não solicitada
logotipo da Eye Academy

Resposta da Eye Academy

Thank you for such a lovely review, we are so glad you like your new glasses and hope you continue to visit us for your eye care in future.

Kind regards
Eye Academy

Avaliado com 5 de um total de 5 estrelas

Great service

My family and I have been coming for years now and we are always pleased with the service we get. Friendly, helpful and knowledgeable staff.

1 de novembro de 2016
Avaliação não solicitada
logotipo da Eye Academy

Resposta da Eye Academy

It is always a pleasure to see you and the family Mumtaz, we look forward to seeing you soon.

Eye Academy

Avaliado com 5 de um total de 5 estrelas

Highly Recommend

The staff are all very friendly and helpful. Julie is extremely experienced and efficient and she will always give an honest opinion. The service is exceptional.

1 de novembro de 2016
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Get what you pay for

Perhaps they're not always the cheapest on the High Street but these are our eyes, you only get one pair so they need to work properly and stay healthy! The examinations are the most thorough in the area and the glasses and lenses are spot on. A truly personal and professional service from start to finish. Thoroughly recommend...

31 de outubro de 2016
Avaliação não solicitada
logotipo da Eye Academy

Resposta da Eye Academy

Thank you Mr Hotston for your lovely review.

Looking after yours and you family's eyes is our pleasure and we look forward to seeing you in Windsor.

Many thanks

Eye Academy

Avaliado com 5 de um total de 5 estrelas

A real pleasure to have my eyes cared for by the Eye Academy

Very caring, professional and committed with advanced technology and excellent ophthalmic knowledge/skills

31 de outubro de 2016
Avaliação não solicitada
logotipo da Eye Academy

Resposta da Eye Academy

Hello Mr Weir,


Thank you so much for your kind words. It has been a pleasure to have you in practice, as always.


We appreciate your loyalty and look forward to seeing you again soon.


Kind regards,

Chanel McGarry

Avaliado com 5 de um total de 5 estrelas

Service with enthusiasum explanation and expidency.

Eye test was very professional and courteous. Waiting to choose the frames.

31 de outubro de 2016
Avaliação não solicitada
logotipo da Eye Academy

Resposta da Eye Academy

Dear Mr Luxman

We are pleased that you enjoyed your visit and experience with us.

We look forward to seeing you soon and helping you choose your new glasses.

Avaliado com 5 de um total de 5 estrelas

Superb service

Really liked Alison's honest and trustworthy service

30 de outubro de 2016
Avaliação não solicitada
logotipo da Eye Academy

Resposta da Eye Academy

Dear Mark

We are very grateful for your kind feedback.

We look forward to seeing you in the future.

Avaliado com 5 de um total de 5 estrelas

Amazing 5star service

Lovely people in the Eye Academy Guildford...would highly recommend they are worth a visit!

30 de outubro de 2016
Avaliação não solicitada
logotipo da Eye Academy

Resposta da Eye Academy

Hello John,

Thank you so much for your amazing recommendation.

I am so pleased you have enjoyed your experience with us and we look forward to seeing you in store again soon.

Kind regards

Chanel

Avaliado com 5 de um total de 5 estrelas

Eye Academy Banstead

I initially chose Eye Academy in Banstead as I was impressed with their brand of glasses on display in the window. Upon going into the opticians the staff were really friendly yet maintaining professionalism. I had an eye examination and although the cost is more than at your average high street optician I was confident in the service I received and the equipment used was excellent. I was referred to a hospital due to abnormalities showing on my optic nerve. This had never been picked up before at other opticians. When it came to choosing my frames for glasses the service was very good and the staff make you feel like you're a very important person! The glasses and lenses aren't cheap but the quality of my lenses are brilliant and I am confident that if there's ever a problem with my glasses I can go back to the opticians and get VIP treatment. It goes to show that you really do pay for what you get! I would definitely recommend my friends and others to Eye Academy.

30 de outubro de 2016
Avaliação não solicitada
logotipo da Eye Academy

Resposta da Eye Academy

Dear Miss Lim

It was an absolute pleasure meeting you and being able to meet your requirements.

We are very proud that you can base your trust in us regarding your eye health.
If there is anything else we can do for you we would be more than pleased to help you.

Avaliado com 5 de um total de 5 estrelas

Excellent

We did the dyslexia eye test - Lucy was amazing! Can't recommend enough

30 de outubro de 2016
Avaliação não solicitada
logotipo da Eye Academy

Resposta da Eye Academy

Hello Mrs Galbraith,

Thank you so much for your kind review. It was lovely to meet both you and your son, who was a delight to test.

I am so pleased you have enjoyed your experience with us and we are pleased to help within this specialised area of eye care.

Thank you for your recommendation and we look forward to seeing you again soon.

Kind regards

Lucy

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent. All staff lovely and exceptionally helpful

29 de outubro de 2016
Avaliação não solicitada
logotipo da Eye Academy

Resposta da Eye Academy

Dear Mrs Barber

Thank you for your kind review, we appreciate your opinion and your custom.

We look forward to seeing you in the future.

Avaliado com 5 de um total de 5 estrelas

Fantastic service and advice.

Always a friendly welcome from Ellis & Thompson. Excellent service, advice and support with a great range of products to choose from. Highly recommend.

22 de outubro de 2016
Avaliação não solicitada
logotipo da Eye Academy

Resposta da Eye Academy

Hello JB,

Thank you for your kind words, we're so glad we could help.

We look forward to welcoming you again soon.

Avaliado com 5 de um total de 5 estrelas

Professional, helpful service

I have used Ellis & Thomson in Cobham since 2004 for myself and my children. They have always provided a careful, professional service and given clear advice on eyecare issues. When choosing new frames, the help has been gratefully received (thank you Julie - you have done us proud!) and usually replacement lenses are fitted within an hour. Your eyesight is one of the most important healthcare priorities and having found a committed professional service I will continue to put my trust in this opticians practice.

22 de outubro de 2016
Avaliação não solicitada
logotipo da Eye Academy

Resposta da Eye Academy

Hello Ms. Singh,

Thank you for your feedback, we strive to provide an outstanding personalised service for the whole family, and we are so glad you chose us.

We look forward to being of service to you and your family again soon.

Avaliado com 5 de um total de 5 estrelas

Glasses and eye test

Great service and staff.

22 de outubro de 2016
Avaliação não solicitada
logotipo da Eye Academy

Resposta da Eye Academy

Hello Mike,

Thank you for your feedback, we're so glad to help.

Kind Regards

Avaliado com 5 de um total de 5 estrelas

Fantastic Service

I visited Ellis & Thompson today for an eye test, the were incredibly helpful, informed me I didn't have to pay for an eye test as there is a history of glaucoma in my family. This had not been mentioned by other opticians. They helped me choose frames that suited my face and my glasses were ready a few hours later. All staff were friendly, polite and helpful

22 de outubro de 2016
Avaliação não solicitada
logotipo da Eye Academy

Resposta da Eye Academy

Hello Mrs Saritha,

Thank you for your wonderful feedback, we so glad we could help.

We look forward to seeing you again.

Avaliado com 5 de um total de 5 estrelas

Excellent Service

So helpful and friendly staff. Excellent service from start to finish and great range of frames and options to suit every need.

22 de outubro de 2016
Avaliação não solicitada
logotipo da Eye Academy

Resposta da Eye Academy

Hello Damon,

Thank you so much for your lovely review. We appreciate your loyalty and look forward to seeing all three of you again.

Regards
Alison

Avaliado com 5 de um total de 5 estrelas

Great service

Thank you for all your help and speedy delivery.

22 de outubro de 2016
Avaliação não solicitada
logotipo da Eye Academy

Resposta da Eye Academy

Hello Penny,

Thank you for taking the time to write us a review. It was great to see you as always!

I'm glad your glasses are working their magic.

We look forward to seeing you again soon.

Kind Regards,
Suninder

Avaliado com 5 de um total de 5 estrelas

This independent opticians offers luxury quality on the high street, I would recommend the eye academy to everyone wanting the best local service available

The Eye Academy has been my optician since childhood, I am always treated with the utmost respect, giving excellent service & guidance for both my contact lenses & glasses

22 de outubro de 2016
Avaliação não solicitada
logotipo da Eye Academy

Resposta da Eye Academy

Hi Amy,

Thank you so much for your kind words! It has been a pleasure seeing you in store over the years, fitting you with contact lenses and some fantastic glasses!

We really do appreciate your loyalty and hope to see you again soon.

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